Spark by Hilton Plymouth

Reviews

• SK

  Stacey Kimball

  3 days ago
  1.0
  I called the front desk at 5:56 this morning to ask about availability in May for my daughter’s wedding just to be blown off. I wanted a block of rooms for my family that’s coming from Wisconsin and this hotel was recommended for its affordability and short distance to the venue. I said Goodmorning and the guy on the phone responded with ‘why are you being dumb, your phone number is going to the police’ We will not be staying here. I’ve never been spoken to like that where I’m supposed to want to spend my money.
• NF

  Nicholas Field

  5 days ago
  5.0
  This has become my go to hotel when I am in the metro Detroit area for work. The hotel is clean, the service is amazing and it really has everything you need. Especially space! The rooms are spacious, there are outlets even with USB-C ports right by the bed, and everything is nice and clean. The MAIN reason I will always pick to stay here is because every occasion I am there, I am greeted with EXCEPTIONAL customer service by Lydia. She is beyond accommodating, sweet, helpful and a master class on great customer service. I will choose this hotel every time to be greeted by someone like her.
• JP

  Jignasha Parmar

  Feb 22, 2026
  5.0
  This is one of the best hotels I’ve lived in. The rooms are very nice and clean, their service, breakfast everything. The staff was so helpful Laura, Tina and specially William. He is so welcoming and helpful. It was 2 am and william went above and beyond to our request. They even gave us a late check out. We will definitely be staying here next time we visit.
• ST

  Shawn Targosz

  Feb 13, 2026
  5.0
  This has been the most unexpected surprise when it comes to a hotel stay I have ever experienced! I have traveled all across the world, from Colombia to Tokyo, Kiev to Paris and everything in between. This humble oasis has something very special that none of those other cities ever had. That one special spark that made this experience all but ordinary was William! William went above and beyond to help us during an extremely difficult cross country move. He treated us like VIP guests of a 5 star hotel and truly made a difference on our journey. We are unbelievably grateful and whenever we are in town we will be staying here again. Thank you William!!
• CW

  Christel Williams

  Feb 12, 2026
  5.0
  Lydia at the front desk was AWESOME! We were greeted with a huge smile as we walked in the front door. She offered bottle water, etc. I received text messages asking how is our stay and do we need any services. All T.V.s are smart and have the Netflix, Prime, HBO Max apps and more. Beds are comfortable and shower, etc. was nice too. My first name was on the T.V. screen when I walked into the room. A nice touch.