Holiday Inn Express & Suites Plymouth - Ann Arbor Area by IHG

4.5
643 reviews
Holiday Inn Express Plymouth, MI - Ann Arbor Area - Exterior

About

HotelWedding VenueBusiness Meeting Locations
Welcome to the Holiday Inn Express and Suites in Plymouth- Ann Arbor Area MI; the number one stop for business and leisure travel in Plymouth. The hotel's remarkable facilities, from state-of-the-art meeting space to the indoor pool; the Holiday Inn Express and Suites, Plymouth - Ann Arbor Area combine an ideal location for visitors to Plymouth, Northville, Canton, Livonia, Novi, Ann Arbor, Metro Detroit, and Southeast Michigan. We are located near major corporations to include Adient, Aisin, ZF, Freudenberg, Hella, Webasto, Trumpf, and Sames-Kremlin. Corporate travelers seeking hotels near Plymouth Canton Livonia and Northville prefer our convenient location right off M14 and Beck road. The hotel's modern banquet, conference and meeting space make our facility an ideal venue for your next corporate or social event. Ask about special overnight room rates when visiting USA Hockey Area adjacent to the hotel. Business travelers and families alike will fall in love with our indoor pool and fitness center when they stay here. Guests can also explore local attractions like the University of Michigan. Guests can take advantage of free wired and wireless Internet access. Reserve today and see for yourself how this Plymouth Ann Arbor Area hotel is revolutionizing modern travel for guests who want to "Stay Smart." Flying to Detroit Metro Airport? We are located 20 minutes from the airport. Detroit Casinos and Ford Field are just 25 minutes away.

Location

Holiday Inn Express & Suites Plymouth - Ann Arbor Area by IHG
15100 Beck Road, Plymouth, MI
48170, United States

Hours

Reviews

4.5
643 reviews
5 stars
411
4 stars
176
3 stars
28
2 stars
8
1 star
20

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.

Customer Service

The staff received positive feedback for being friendly and accommodating, although there were some complaints about responsiveness and communication.

Breakfast Quality

The breakfast was frequently highlighted as a standout feature, with many guests enjoying the variety and quality of food offered.

Noise Issues

Several reviews mentioned noise disturbances from adjoining rooms or outside, impacting the overall comfort of the stay.

Location

Guests appreciated the hotel's convenient location, particularly its proximity to local attractions and easy access to highways.
  • SW
    Sean W.
    Oct 23, 2025
    5.0
    It’s ok. Pool and gym shut for renovation. 10 mins to downtown Plymouth.
  • AN
    Ana Neaves
    Sep 18, 2025
    3.0
    Hotel staff service is great however hotel building is old. My room floor tiles cracked badly
  • JL
    Jessica Long
    Sep 14, 2025
    4.0
    The room was nice overall, but ours had an adjoining door and it wasn’t well insulated. So, you could hear the people on the other side really well. It was kind of disruptive at night. The person who was managing the breakfast cafe was nice. The location was conveniently located near the highway. So, made it easy to get to and from Ann Arbor.
  • DY
    deven yang
    Sep 13, 2025
    4.0
    I'm troubled that your washing machine doesn't work. I hope you can fix it immediately and confirm for yourself that it really works
  • MM
    MiGirl
    Sep 5, 2025
    1.0
    If I could give zero star I would. This is the worst customer service I've ever experienced in my 26 years of sales. I called to ask that they assign me a room away from construction because I have to leave early to drive 4+ hours. I gave my confirmation number but that wasn't good enough, I had to give my IHG number, name, email address that took 6 minutes for her to look up my reservation. She then said she'd check to see if she could put me in a room away from the construction and put me on hold. 16 minutes later I used my work phone to call the hotel, explain why I was livid and my simple request. That person took care of the request in 3 minutes. I then asked to speak with the hotel manager but instead she sent me to the corporate office. Now going on 26 minutes on the other phone. Then someone different finally came back. I explained the situation and asked to speak with the hotel manager. Instead, she proceeded to tell me the counter girl started helping someone else and then wanted to explain her training process, all the while the corporate office can hear our conversation on the other phone. I demanded multiple times to speak with the manager, then she told me it would take a while. Already going on 32 minutes on the phone I waited, asking the corporate girl if she heard the conversation and if she felt that was acceptable, she said no and is escalating my experience promising me a callback. Finally someone claiming to be the manger came on and defended the girls and past the blame by saying I was speaking to someone at corporate not the hotel. As of right now if I cancel my reservation for $189 I'll only get points back. As I sit here waiting again, I'm going to demand a full refund and I don't recommend IHG to anyone.

Frequently Asked Questions About Holiday Inn Express & Suites Plymouth - Ann Arbor Area by IHG

What time is check-in and check-out at Holiday Inn Express & Suites Plymouth - Ann Arbor Area?

Check-in time starts at 3:00 PM, and check-out time is at 12:00 PM.

Does Holiday Inn Express & Suites Plymouth offer free parking?

Yes, free parking is available for guests at the hotel.