Located in Okemos,MI, the Best Western Okemos/East Lansing Hotel & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Many customers praised the cleanliness of the rooms and hotel facilities, although some reported issues with specific rooms.
Staff Service
The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of exceptional service from individuals.
Breakfast Quality
The breakfast was generally well-received, with many guests enjoying the variety and quality, though some noted inconsistencies.
Room Condition
Several reviews indicated that while some rooms were clean and spacious, others were dated or had maintenance issues.
Location
Guests appreciated the hotel's convenient location near restaurants and easy access to the freeway.
DH
Desiree Henderson
Jan 4, 2026
2.0
All of our kids got chemical burns from the pool that took days to heal. The pool was dirty despite clearly excess or improper use or chemicals.
JH
J. H.
Dec 29, 2025
3.0
The last time we stayed here was 16 years ago and while it's been updated somewhat its still old. The couch was kinda threadbare and as one reviewer mentioned there was wax on the wall.🤔 I found it on the handles of the jacuzzi and the TV cabinet in the main room as well. The shower had no seal around the door so water ran out the bottom and created a pool on the bathroom floor.
The fridge foze everything in the bottom half of the fridge.
The bed was rock hard.
The outside doors didn't close all the way, they were either stuck open a crack or propped open by someone which wasn't the safest feeling for us.
Lots of cons.
Pros:
Good breakfast on the weekend.
Quiet where we were.
Yah that's it lol
It's decent but old so it's definitely NOT a 4 star experience. The breakfast staff were nice!
HI
Honcho I3eanz
Dec 28, 2025
5.0
Great staff and room was clean no dust mirror was completely spot free.
LL
Larry Long
Dec 27, 2025
2.0
No soap or shampoo. Staff said they didn't have any. Room wasn't adequately cleaned but it was priced well.
AH
Amara Hoddy
Dec 7, 2025
4.0
Nice rooms, comfortable beds. Wasn’t the biggest fan of the interconnecting rooms as I could hear the guests next to me talking and they weren’t being loud. It was just a privacy thing as I’m a younger solo female.
I want to compliment the breakfast ladies as they were so attentive to everything and the food was absolutely amazing. Biggest compliments.
The pool was warm and nice, with the plants and sunroom. It can get a bit crowded at night on the weekend so I just used it in the morning all to myself for about a hour it was very nice.
Frequently Asked Questions About Best Western Okemos/East Lansing Hotel & Suites
What are the check-in and check-out hours at Best Western Okemos/East Lansing Hotel & Suites?
The hotel is open 24 hours a day, every day, allowing for flexible check-in and check-out times.
Is free Wi-Fi available for guests at Best Western Okemos/East Lansing Hotel & Suites?
Yes, free Wi-Fi is available for all guests throughout the hotel, including rooms and the business center.
Where is Best Western Okemos/East Lansing Hotel & Suites located?
The hotel is located at 2209 University Park Dr, Okemos, MI 48864, USA.
What brand does Best Western Okemos/East Lansing Hotel & Suites belong to?
It is part of the Best Western hotel brand.
Does Best Western Okemos/East Lansing Hotel & Suites offer any special promotions?
Yes, guests who stay for 2 nights can receive a $50 Best Western Gift Card.
How can I contact Best Western Okemos/East Lansing Hotel & Suites?
You can call the hotel at +1 517-349-8700 or send a fax to +1 517-349-5638.
What is the official website to book a room at Best Western Okemos/East Lansing Hotel & Suites?
Rooms can be booked at https://www.bestwestern.com/en_US/book/hotel-rooms.23172.html
What nearby dining options are available near Best Western Okemos/East Lansing Hotel & Suites?
The area around the hotel features several Big Boy Restaurants where guests can enjoy casual dining.
Are there other hotels near Best Western Okemos/East Lansing Hotel & Suites for alternative accommodations?
Yes, multiple other Best Western hotels and resorts are located nearby, offering additional lodging options.
How can local attractions and nearby places enhance a stay at Best Western Okemos/East Lansing Hotel & Suites?
Guests can easily visit local Big Boy Restaurants for meals and take advantage of various nearby Best Western hotels and resorts in the area for business or leisure travel.