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Staybridge Suites Detroit - Novi, Michigan Extended Stay Hotels, Corporate Lodging, Long Term Stay, Relocations, Temporary Housing, Training Groups
Situated on the Ascension Providence Park Campus, Staybridge Suites Detroit - Novi is an upscale extended stay hotel with easy access to businesses and attractions in Novi, Wixom, Commerce Twp, Detroit, Plymouth, Livonia, Southfield, Canton, Farmington Hills, West Bloomfield, Ann Arbor, and Brighton.
Our well-appointed suites are designed to provide a friendly, warm, and homelike environment. All guest suites feature a kitchen with full sized refrigerator, microwave, stove top, dishwasher, private bathrooms, 42” flat panel HD televisions and more. Housekeeping services are provided Monday through Friday. Our hotel is staffed 24-hours, every day. We offer thoughtful complimentary amenities such as hot breakfast in the morning, wireless and wired Internet access, a complimentary evening social featuring appetizers, salads and soft drinks every Mon, Tue, and Wed. Our hotel also has a business center, fitness center, indoor heated pool and whirlpool, guest laundry room, bbq grills, and basketball court. Staybridge Suites Novi is your home away from home; we pride ourselves in treating guests like members of our family.
Guests can enjoy shopping at nearby Twelve Oaks Mall or boating and recreation at Metro Park. Attend events at Suburban Collection Showplace, less than one mile from the hotel.
Location
Staybridge Suites Detroit - Novi by IHG
27000 Providence Parkway, Novi, MI
48374, United States
Hours
Reviews
4.3
483 reviews
5 stars
300
4 stars
113
3 stars
32
2 stars
11
1 star
27
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests praised the cleanliness of the rooms and common areas, although some reported issues with specific rooms not being clean upon arrival.
Staff Service
The staff received numerous compliments for being friendly and helpful, particularly mentioning individuals like Debra and Pam for their exceptional service.
Breakfast Quality
While some guests enjoyed the breakfast offerings, others found it lacking in variety and quality, with specific complaints about the food being bland or poorly prepared.
Noise Issues
Several reviews highlighted noise disturbances from other guests, impacting the overall comfort of their stay.
Management and Billing Concerns
There were multiple complaints regarding billing issues and unprofessional management responses, leading to dissatisfaction among guests.
- KKKaren KilpatrickJan 1, 20264.0Our room was beautiful, we had a sink leaking in the floor but someone came to fix it pretty fast. This is our go to home away from home place, we love it here and we really never have any issues with noise, however this stay we had a dog across the hall that barked a lot and then our 7:30 am fire alarm that woke me from a dead sleep. The lady at front desk giggled when I called to ask about it saying oh it's just a false alarm as if it's a regular thing. I went to celebrate our anniversary and to get a peaceful rest after suffering from a ruptured brain aneurysm and undergoing brain surgery twice. Waking up in that way was just a bit too much for me. It's good to know the alarms work but if it was a test they could have done it during the day when most people are awake.
- SBSteven BenderDec 21, 20255.0We always stay here while visiting family. Recently updated rooms, quiet, and in a great location.
- SESabrina EileenDec 19, 20255.0Very pleasantly surprised. The location is great. Lobby is cozy with 24/7 coffee and tea. Complimentary breakfast, pool and hot tub. We came from Canada for a flight and the room was stocked with dishes and cutlery with a full kitchen which saved us money as we packed groceries!. Room was very clean and comfortable. Staff are friendly and welcoming. Couldn’t ask for more.
- AJAndy JaberoDec 17, 20255.0Wonderful staff, wonderful management and beautiful rooms, you can never go wrong staying here!
- JJJanetDec 12, 20255.0We were placed at two other hotels in Novi by our insurance before we finally made it here. I am petrified of bedbugs that is the first thing I look for when checking into a hotel. I pulled the cover back of the first hotel room and saw BEDBUGS! I immediately left. The next one was falling apart I said no. Then we made it here. I felt at home. It is clean, updated, the bed is comfortable. I love the decorations and the staff work well here. You can see it and FEEL it. I have continued to extend my stay for 3 months and plan to another few more while repairs are being done. This is the only place I feel comfortable and at ease!
Frequently Asked Questions About Staybridge Suites Detroit - Novi by IHG
Does Staybridge Suites Detroit – Novi offer free breakfast?
Yes, Staybridge Suites Detroit - Novi provides a complimentary hot breakfast buffet daily.
Are pets allowed at Staybridge Suites Federal Way?
Yes, Staybridge Suites is dog-friendly. Guests may bring either:
A.) One medium-sized, non-aggressive breed or
B.) Up to two small dogs, with a combined weight not exceeding 80 lbs.
A pet fee applies. Please contact the hotel for full pet policy details.
Does the hotel have a pool?
Yes, guests can relax and unwind in our heated indoor pool and hot tub.
Is there free laundry?
Yes, we offer complimentary laundry machines for our guests.
Does the hotel have an outdoor patio?
Yes, we have an outdoor patio and BBQ grills guests can use to gather with friends.
What types of rooms and amenities does Staybridge Suites Detroit - Novi offer?
The hotel offers well-appointed suites featuring a full kitchen, private bathrooms, 42” flat panel HD TVs, and complimentary amenities such as free Wi-Fi, a hot breakfast buffet, and evening socials.
Is Staybridge Suites Detroit - Novi pet-friendly?
Yes, the hotel welcomes pets and is dog-friendly. A pet fee applies; please contact the hotel for full details.
What are the check-in and check-out times at Staybridge Suites Detroit - Novi?
Check-in time is from 3:00 PM and check-out time is by 11:00 AM.
Does Staybridge Suites Detroit - Novi provide fitness and recreational facilities?
Yes, the hotel features a free fitness center with equipment including elliptical machines and free weights, as well as an indoor heated pool and hot tub for guest use.
Is parking available at Staybridge Suites Detroit - Novi, and is it accessible?
Yes, free parking is available with accessible parking spaces provided.
What COVID-19 cleaning and safety measures does Staybridge Suites Detroit - Novi have in place?
The hotel uses commercial-grade disinfectants, has enhanced cleaning in common and guest areas, removes high-touch items, provides sanitizer, and has employees trained in cleaning and handwashing procedures.
Does Staybridge Suites Detroit - Novi offer business and meeting facilities?
Yes, the hotel has a business center and one meeting room available for guests.
What nearby medical centers are close to Staybridge Suites Detroit - Novi?
Nearby medical centers include Ascension Providence Hospital Neurosurgical Spine and Brain Center, Providence Park Medical Center, and Novi Primary Care.
Are there shopping and recreational attractions near Staybridge Suites Detroit - Novi?
Yes, guests can enjoy shopping at Twelve Oaks Mall and boating or recreation at Metro Park, both located nearby.
Is public transportation available near Staybridge Suites Detroit - Novi to help guests get around?
While specific transit stations aren't listed, the hotel's location near major attractions and medical centers makes it convenient for travelers using local transit options in Novi and surrounding areas.