Brand Certified
Holiday Inn Express & Suites Detroit-Novi by IHG
4.1(743 reviews)
Certified by Holiday Inn Express & Suites Detroit-Novi by IHG • Mar 01, 2026
Business Details
39675 W 12 Mile Rd, Novi, MI
48377, United States
Certified by Holiday Inn Express & Suites Detroit-Novi by IHG • Mar 01, 2026
(248) 344-8204
Certified by Holiday Inn Express & Suites Detroit-Novi by IHG • Mar 01, 2026
https://www.ihg.com/holidayinnexpress/hotels/us/en/novi/dttni/hoteldetail
Certified by Holiday Inn Express & Suites Detroit-Novi by IHG • Mar 01, 2026
About
Certified by Holiday Inn Express & Suites Detroit-Novi by IHG • Mar 01, 2026
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the NEWLY RENOVATED Holiday Inn Express Novi. We are less than 1 mile from the Twelve Oaks Mall and centrally located in between Novi, Farmington Hills, and Wixom corporate companies. We welcome corporate travelers visiting Harman, Toyota, Nissan, Akebono, Daifuku Webb, and many more. We also welcome many traveling teams attending the Novi Ice Arena, Total sports, and Walled Lake Northern High school for Dance competitions.
12 Oaks Mall, Fountain Walk Entertainment Plaza, Bay pointe Golf Club, Glen Oaks Golf Club and many other locations in Novi, Farmington Hills, Wixom, and Livonia. The hotel is just minutes away from corporate complexes on Cabot Drive, Country Club Drive and Hills tech Drive.
All of our accommodations offer newly renovated spaces. We also offer free Fiber Optic Wi-Fi or hardwire connections. 24-hour fitness center or go for a swim in our indoor heated pool. Each room is equipped with a Single King bed or two Queen beds, mini-fridge, microwave, and Keurig coffee makers.
Location
Certified by Holiday Inn Express & Suites Detroit-Novi by IHG • Mar 01, 2026
Holiday Inn Express & Suites Detroit-Novi by IHG
39675 W 12 Mile Rd, Novi, MI
48377, United States
Hours
Certified by Holiday Inn Express & Suites Detroit-Novi by IHG • Mar 01, 2026
Reviews
4.1
743 reviews
5 stars
375
4 stars
204
3 stars
80
2 stars
29
1 star
55
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for their friendliness and helpfulness, particularly highlighting Charmaine and her exceptional breakfast service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms and bathrooms, which detracted from the overall experience.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with Charmaine being specifically noted for her excellent service.
Room Conditions
Guests reported mixed experiences regarding room conditions, with some noting outdated decor and issues like poor water pressure.
Location Convenience
The hotel’s location was frequently mentioned as convenient, being close to shopping and other amenities.
- AAAnika AmmonsFeb 22, 20265.0The staff was very nice,special Thanks to the Breakfast host Dee Dee for letting us come thru last minute
- MCMackenzie ChaiebFeb 16, 20265.0Pat was so accommodating. Helped up with all of our needs and wants. An amazing experience. She’s the best!!! She even gave us an upgrade :)
- JBJacob Jackson (Uncle Birdman)Jan 28, 20261.0The water pressure is nonexistent, the front desk staff are Lazy and Unaccommodating. The worst holiday inn I've been in and I travel 5 days a week. The only redeeming quality for this hotel is the lady the makes breakfast. I will be avoiding holiday Inn like the plague after this.
- SEStacie EndsleyJan 26, 20265.0Clean rooms friendly staff. I have stayed at other Holiday Inn's in the area, and this one has been so nice. The staff was friendly and smiled, they greeted you as you come in and made you feel welcome. The rooms were clean, and comfortable. We will be back next year for the Cheer competition.
- MMMarkus McElvainJan 25, 20265.0The breakfast host/staff was wonderful full of joy happiness and all out going ❤️ never had a experience so great at a hotel and we travel alot the energy was so amazing these 3 lady need a trophy 🏆 for all the hard work keeping us smiling I appreciated you having these 3 lovely lady at your business those including Charmaine/Crystal and miss Dee Dee was great kids loved them and that will make me return long as there will be here the moment was something I will never forget
Brand Certified Facts from Holiday Inn Express & Suites Detroit-Novi by IHG
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Certified March 01, 2026Yext Knowledge Graph
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