Hilton Garden Inn Detroit/Novi

4.3
999 reviews

About

Hotel
Located mid-way between Detroit and Ann Arbor, the Hilton Garden Inn Novi/Detroit hotel in Novi, Michigan is well suited for visitors to the Detroit Metro Area. A hotel convenient to all major expressways, the Hilton Garden Inn Novi is bright, clean, well designed, and offers everything you expect in a Hilton property, including great customer service. We invite you to dine in our on-site restaurant, the Great American Grille, for breakfast or dinner, or enjoy any of the dining options surrounding this hotel. All guests at this hotel will enjoy complimentary WiFi, an indoor pool/whirlpool, fitness center, and comfortable rooms complete with mini-fridge and microwave. Our convenient hotel is located directly behind Twelve Mile Crossing at Fountain Walk, a shopping, food and entertainment venue and is convenient to Rock Financial Showplace Michigan's premier expo and conference center. This hotel is the perfect location for your next visit to Metro Detroit and these fabulous Michigan locations: Rock Financial Showplace, Twelve Oaks Mall, Detroit Zoo, Downtown Detroit, Twelve Mile Crossing at Fountain Walk. In addition to area attractions, our hotel is in close proximity to major area corporations such as: GM Proving Grounds -- 15 miles, Nissan Technical Center -- 2.5 miles, Husky -- 0.5 mile, Trinity Health -- 2.5 miles, Homedics World Headquarters -- 7 miles, Providence Park Hospital -- 2 miles. If corporate travel brings you to our hotel, we have full service catering available and 2,400 square feet of function space. We are also an ideal location for your next Michigan Wedding Reception. The Hilton Garden Inn Detroit/Novi hotel presents Michigan lodging with a unique blend of modern convenience and warm hospitality, sure to make you feel at home. Book now for our Lowest Internet Rate Guarantee and be sure to check our Detroit hotel Deals for premium savings! ***** Everything. Right where you need it. *****

Location

Hilton Garden Inn Detroit/Novi
27355 Cabaret Drive, Novi, MI
48377, United States

Hours

Reviews

4.3
999 reviews
5 stars
532
4 stars
320
3 stars
75
2 stars
29
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff received high praise for being friendly and accommodating, with specific mentions of employees like Ersi and Zach.

Cleanliness

While many guests noted clean rooms, there were several complaints about dirty towels, stained linens, and unclean bathrooms.

Room Quality

Rooms were described as comfortable by some, but others reported issues with outdated decor, unpleasant odors, and noise disturbances.

Breakfast Experience

Guests had mixed feelings about breakfast; some enjoyed the variety while others found it overpriced and not up to standard.

Location

The hotel is conveniently located near shopping and dining options, which was frequently highlighted as a positive aspect.
  • AS
    Anton Smit
    1 day ago
    5.0
    Comfortabel hotel, ik heb het ontbijt overgeslagen…
  • MO
    Matthew O'Neill
    Nov 10, 2025
    5.0
    Great stay, Zac and Ekaterina were very friendly and very helpful at the front desk. Housekeeping was done early and well everyday as I asked, that's not always the case even when requested. Megan and Deirdre in the bar were very friendly and hospitable. There were junior hockey teams staying at the hotel and the hotel did a great job with them so that they didn't disrupt other guests. The location is great with lots of restaurants within walking distance and lots of shopping as well. The only downside is the rooms feel a little dated but that doesn't really take anything away from the experience at the hotel.
  • BY
    Beth Yimer
    Nov 9, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I had such a wonderful experience at the Hilton in Novi! Zac was absolutely amazing — so patient and kind, and he helped me with so many things during my stay. You can really tell he cares about the guests. I also noticed another lady at the front desk who was just as calm, helpful, and smiling the whole time — it really created such a warm, welcoming atmosphere. Zac even surprised me with a hot chocolate to go, which truly made my day! I left feeling so happy and taken care of. Thank you, Hilton Novi, for the outstanding service!
  • RH
    Russell Hahn
    Oct 18, 2025
    5.0
    The hotel checked in with me periodically throughout my stay to find out what they could do to help. The breakfast staff was very friendly!
  • EE
    Elicia
    Oct 11, 2025
    5.0
    Rooms are clean. The lobby was nice. Plenty of parking. Breakfast is typical hotel breakfast with a single waffle maker, eggs, potatoes, fruit, oatmeal etc. There is a mall across the street. You are able to walk to stores and resturants. Staff at check in and in the evening were pleasant. However had a problem at check out. Did speak to the general manager after I arrived home. Who made me feel as a valued guest. She made sure I was satisfied with the solution to my issue. Overall despite a negative interaction with a employee. It did not affect my overall view of the hotel. Would recommend a stay at this hotel.

Frequently Asked Questions About Hilton Garden Inn Detroit/Novi

What are the check-in and check-out times at Hilton Garden Inn Detroit/Novi?

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Does Hilton Garden Inn Detroit/Novi offer free WiFi to its guests?

Yes, complimentary WiFi is available throughout the hotel including public areas and a public internet terminal.