Business Details
About
HotelDoubleTree
Fantastic Michigan getaways always start at DoubleTree by Hilton Detroit Novi, a leader of Novi, MI hotels. Experience modern convenience and hospitality at a hotel perfect for Michigan vacation getaways or business travel. Our hotel accommodations provide comfort and the perfect combination of amenities and service you expect in a Doubletree.
The hotel is located in the Novi Town Center off I-96, just thirty minutes from Detroit Metropolitan Airport (DTW) and two miles from Farmington Hills. A lively place to find everything from manufacturing to Motown, Detroit is a town with true personality. Nearby Novi, Michigan attractions including rollicking festivals like Music & Motorfest and the International Bluesfest as well as great shopping, golfing and the Rock Financial Convention Center make our location convenient, whatever your reason for visiting the area.
As an inviting option for Detroit area hotels, we present lodging with a rewarding blend of modern convenience and friendly hospitality sure to make you feel at home. Book now for our Lowest Internet Rate Guarantee and be sure to check our hotel deals for premium savings!
Location
Hours
Reviews
3.9
1,105 reviews
5 stars
481
4 stars
317
3 stars
138
2 stars
72
1 star
97
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many reviews praised the staff for being friendly, helpful, and accommodating, although some noted unprofessional behavior from certain employees.
Cleanliness Issues
Numerous guests reported cleanliness problems, including dirty rooms, stained carpets, and unclean bathrooms, which detracted from their overall experience.
Renovation Concerns
The hotel is undergoing renovations, leading to complaints about construction noise and the state of the facilities, with many guests feeling the hotel is outdated.
Breakfast Complaints
Several customers expressed dissatisfaction with the breakfast options, citing high prices and lack of complimentary offerings, which did not meet their expectations.
Location and Amenities
The hotel is well-located near shopping and dining options, but guests noted a lack of amenities such as a restaurant and functioning ice machines.
- MLMichelle Largin5 days ago5.0Rick was absolutely wonderful at the first desk!
- TMTea MaireJan 5, 20261.0The evening to nighttime service at the front desk was so rude, she not only rolled her eyes at us, she was short and disrespectful. This isn’t the first time I’ve visited this hotel, last visit they charged me twice for the room and the manager was the only one that helped me, all others at the front desk didn’t do a thing to help.
- MTMark TemplemanDec 9, 20255.0Great staff, Room was modern, clean
- AAA.J.Nov 27, 20254.0The best location for the area. I really liked being close to shops and restaurants.
- LGLisa GabelNov 21, 20254.0Stay here often because the staff are so kind. The construction has been very loud and dirty lately and they have let the hotel go a bit unmaintained lately ( I assume because it is going to be renovated anyway).
Frequently Asked Questions About DoubleTree by Hilton Detroit Novi
What are the check-in and check-out times at DoubleTree by Hilton Detroit Novi?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does DoubleTree by Hilton Detroit Novi offer free parking?
Yes, free self-parking is available at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel has accessibility features including accessible parking and an elevator.
Does DoubleTree by Hilton Detroit Novi allow pets?
Cats and dogs are allowed in the hotel, but other pets are not allowed.
What dining options are available at the hotel?
The hotel has 4 restaurants and a bar, and vegetarian meals are available. Room service is also offered.
Are there fitness or recreational facilities available at the hotel?
Yes, the hotel has a free fitness center and an indoor pool for guests to use.
Is Wi-Fi available at DoubleTree by Hilton Detroit Novi?
Yes, free Wi-Fi is available in public areas along with public internet terminals.
What nearby shopping options are available near the hotel?
Nearby shopping options include Meijer, Sierra department store, T.J.Maxx, Boot Barn, and Spirit Halloween, offering groceries, clothing, shoes, and party supplies.
Are there any nearby parks or outdoor attractions to visit?
Kensington Metropark, a park with various attractions and activities, is a nearby outdoor option to enjoy before or after your stay.
What nearby transportation or convenience options can guests use?
Guests can find a local shuttle service at the hotel for nearby transit, and a convenience store is also available on site for essentials.