Business Details
About
HotelHampton Inn
The Hampton Inn by Hilton Muskegon, is conveniently located off US 31 at the Sternberg Road exit. This Hampton Inn hotel is 1/4 mile from Lakeshore Marketplace, two miles from Muskegon County Airport, and three miles from P.J. Hoffmaster State Park. The Hampton Inn by Hilton Muskegon is also one mile away from the beautiful Lakes Mall.
Enjoy Michigan hospitality when you dine at Red Lobster, Brann's Steakhouse and Grille, Logan's Roadhouse, Buffalo Wild Wings, or Olive Garden, all within one mile of the Hampton by Hilton Muskegon.
Amenities of the Hampton Inn hotel in Michigan include our complimentary continental breakfast bar, in-room coffeemaker and TV with cable. Our Hampton Inn hotel also offers connecting rooms, a fitness center, hair dryers, irons, an indoor pool and a whirlpool. Laundry/Dry cleaning services are available for a nominal fee.
Whether it be to relax on the serene Michigan beaches, or for business, we here at Hampton by Hilton Muskegon are happy to have you. Thank you for choosing Hampton by Hilton Muskegon for your future visits.
Location
Hours
Reviews
3.8
797 reviews
5 stars
347
4 stars
210
3 stars
97
2 stars
48
1 star
95
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted concerns about dirty rooms, including unclean bathrooms, leftover trash, and reports of bed bugs.
Staff Performance
While some guests praised the friendly staff, many others reported rude service and unhelpful responses to complaints.
Outdated Facilities
Several customers noted that the hotel and its amenities, such as the pool and breakfast area, were outdated and in need of renovation.
Breakfast Quality
Many guests expressed disappointment with the breakfast options, citing insufficient food availability and poor quality.
Pricing Concerns
Guests felt that the hotel charged premium prices without delivering a corresponding quality of service or facilities.
- JJJay3 days ago1.0Nikkita the “Manager on duty” is horrible. Reporting her asap for being horrible at her job. Has zero customer service skills. Treats you like you’re disturbing her. Best not to disturb her because she’ll let you know just what a nuisance you are to her. She’s basically a Karen but SHE’S the manager. A Karen turned manager. It’s the nightmare we all fear. I was tired when I arrived and I accidentally checked in, even though I had done a digital check in. That set her off. She said “what is it you want from me. You’re already checked in”. I’m like daaaamn. Sorry. Karen. Later in the evening I informed her there were people banging on my door at all hours of the night. Not something you expect at a hotel. But she’s like “Oh well, what do you want me to do about it”. WOW. Karen. Nothing worse than being a diamond reserve member at the worlds crappiest hotel chain.
- JKjennifer kirwin4 days ago5.0This is our first choice always when staying in Muskegon. Always clean and staff is friendly.
- EKErin KDec 26, 20254.0Okay spot, kids liked the pool and hot tub. The heat was crazy hot in our room, even though it was 15 degrees outside we actually turned our heat off. The beds were not very comfortable. Everything else was perfectly adequate.
- RPRS PDec 17, 20254.0Hampton Inn is a good place to stay in most places.
- RRRadJeffOct 29, 20254.0Solid. Meets all the basic needs of the traveler. They are price gouging on weekdays as other local hotels are not available.
Frequently Asked Questions About Hampton Inn Muskegon
What are the check-in and check-out times at Hampton Inn Muskegon?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Does Hampton Inn Muskegon offer free breakfast to guests?
Yes, guests can enjoy a free continental breakfast buffet during their stay.
Is parking available at Hampton Inn Muskegon, and is there a fee?
Yes, self-parking is available for free at the hotel.
Are pets allowed at Hampton Inn Muskegon?
Yes, both dogs and cats are welcome at the hotel, which is pet-friendly.
What accessibility features does Hampton Inn Muskegon provide?
The hotel offers accessible parking and accessible elevators, ensuring mobility accessibility for guests.
Does Hampton Inn Muskegon have fitness and wellness facilities?
Yes, the hotel features a free fitness center with equipment such as elliptical machines, treadmills, and free weights, as well as an indoor pool and hot tub.
Is WiFi available for guests at Hampton Inn Muskegon?
Yes, complimentary WiFi is provided in public areas, along with public internet terminals.
What dining options are near Hampton Inn Muskegon?
You can find popular restaurants including Red Lobster, Brann's Steakhouse and Grille, Logan's Roadhouse, Buffalo Wild Wings, Olive Garden, Pizza Hut, and Starbucks all within one mile of the hotel.
Are there convenient shopping areas close to Hampton Inn Muskegon?
Yes, the hotel is near Lakeshore Marketplace and The Lakes Mall, as well as stores like Target, Hobby Lobby, HomeGoods, Burlington, and Gordmans, offering diverse shopping options.
How can guests use local transportation to reach Hampton Inn Muskegon?
The hotel offers a local shuttle service, and nearby landmarks like Muskegon County Airport (two miles away) can help guests navigate to the property.