Brand Certified
Hampton Inn Muskegon
3.8(797 reviews)
Certified by Hampton Inn Muskegon • Mar 01, 2026
Business Details
1401 East Ellis Road, Muskegon, MI
49444, United States
Certified by Hampton Inn Muskegon • Mar 01, 2026
(231) 799-8333
Certified by Hampton Inn Muskegon • Mar 01, 2026
https://www.hilton.com/en/hotels/mkgmihx-hampton-muskegon/
Certified by Hampton Inn Muskegon • Mar 01, 2026
About
Certified by Hampton Inn Muskegon • Mar 01, 2026
HotelHampton Inn
We are delighted to welcome you to the Hampton Inn Muskegon by Hilton, and we truly appreciate you choosing to stay with us.
Conveniently located just off US-31, our hotel is only three miles from Muskegon County Airport and less than two miles from shopping and dining at The Lakes Mall. Each morning, enjoy our complimentary hot breakfast buffet and stay connected with free WiFi throughout your stay. During your visit, you can relax along the beautiful shores of Lake Michigan, just seven miles away, enjoy family fun at Michigan's Adventure only 18 minutes from the hotel, and unwind in our indoor pool, hot tub, and 24-hour fitness center.
If there is anything we can do to make your stay more enjoyable, please do not hesitate to let us know. Your feedback is greatly valued and helps us shape the future of our guest experience. We look forward to welcoming you and hope you enjoy your stay with us.
Location
Certified by Hampton Inn Muskegon • Mar 01, 2026
Hours
Certified by Hampton Inn Muskegon • Mar 01, 2026
Reviews
3.8
797 reviews
5 stars
348
4 stars
211
3 stars
96
2 stars
48
1 star
94
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted concerns about dirty rooms, including unclean bathrooms, leftover trash, and reports of bed bugs.
Staff Performance
Feedback on staff was mixed; while some guests praised friendly service, many reported rude behavior and unhelpfulness, especially during check-in and when addressing complaints.
Breakfast Quality
Many guests expressed disappointment with the breakfast offerings, citing insufficient food, poor quality, and lack of timely replenishment.
Room Condition
Several reviews noted that rooms were outdated and in need of maintenance, with issues such as uncomfortable beds, broken fixtures, and unpleasant odors.
Location and Amenities
The hotel’s location was generally appreciated, but guests were frustrated with the state of amenities like the pool and hot tub, which were described as dirty or not functioning.
- GZGary ZinkFeb 20, 20264.0Hot tub was great, pool was to cold to swim in.
- JKjennifer kirwinJan 8, 20265.0This is our first choice always when staying in Muskegon. Always clean and staff is friendly.
- EKErin KDec 26, 20254.0Okay spot, kids liked the pool and hot tub. The heat was crazy hot in our room, even though it was 15 degrees outside we actually turned our heat off. The beds were not very comfortable. Everything else was perfectly adequate.
- RPRS PDec 17, 20254.0Hampton Inn is a good place to stay in most places.
- RRRadJeffOct 29, 20254.0Solid. Meets all the basic needs of the traveler. They are price gouging on weekdays as other local hotels are not available.
Frequently Asked Questions About Hampton Inn Muskegon
What are the check-in and check-out times at Hampton Inn Muskegon?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Does Hampton Inn Muskegon offer free breakfast to guests?
Yes, guests can enjoy a free continental breakfast buffet during their stay.
Is parking available at Hampton Inn Muskegon, and is there a fee?
Yes, self-parking is available for free at the hotel.
Are pets allowed at Hampton Inn Muskegon?
Yes, both dogs and cats are welcome at the hotel, which is pet-friendly.
What accessibility features does Hampton Inn Muskegon provide?
The hotel offers accessible parking and accessible elevators, ensuring mobility accessibility for guests.
Does Hampton Inn Muskegon have fitness and wellness facilities?
Yes, the hotel features a free fitness center with equipment such as elliptical machines, treadmills, and free weights, as well as an indoor pool and hot tub.
Is WiFi available for guests at Hampton Inn Muskegon?
Yes, complimentary WiFi is provided in public areas, along with public internet terminals.
What dining options are near Hampton Inn Muskegon?
You can find popular restaurants including Red Lobster, Brann's Steakhouse and Grille, Logan's Roadhouse, Buffalo Wild Wings, Olive Garden, Pizza Hut, and Starbucks all within one mile of the hotel.
Are there convenient shopping areas close to Hampton Inn Muskegon?
Yes, the hotel is near Lakeshore Marketplace and The Lakes Mall, as well as stores like Target, Hobby Lobby, HomeGoods, Burlington, and Gordmans, offering diverse shopping options.
How can guests use local transportation to reach Hampton Inn Muskegon?
The hotel offers a local shuttle service, and nearby landmarks like Muskegon County Airport (two miles away) can help guests navigate to the property.
Brand Certified Facts from Hampton Inn Muskegon
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