Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
The Holiday Inn Express Hotel and Suites Monroe is a beautiful hotel in the Heart of Frenchtown. We are conveniently located at Exit 15 on I-75 at the halfway point between Detroit and Toledo.
Our staff is dedicated to providing our guests with exceptional customer service as well as the utmost accommodations in the Monroe area! Wake up to our Express Start Hot Breakfast, and after a busy day, unwind in the indoor heated pool or sweat off the stress in the 24-hour Fitness Center. Our comfortable accommodations provide the amenities and services travelers expect at an affordable price! If you're visiting for business or leisure, you can work efficiently with free wired and Wi-Fi access as well as a 24-hour Business Center. On your day off, hop across the street to the Sterling State Park or play a game of golf at one of Monroe’s state of the art Golf Courses. We provide everything you need and nothing you don’t. For a wonderful stay in Monroe, please call today!
Location
Holiday Inn Express & Suites Monroe by IHG
1687 North Dixie Highway, Monroe, MI
48162, United States
Hours
Reviews
4.1
692 reviews
5 stars
374
4 stars
157
3 stars
54
2 stars
40
1 star
67
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Cleanliness Issues
Numerous reviews mentioned cleanliness problems, including dirty rooms, bathrooms, and common areas, with some guests reporting uncleaned rooms upon check-in.
Room Quality
Several guests experienced issues with room conditions, such as broken amenities, unpleasant odors, and inadequate maintenance.
Breakfast Experience
The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others noted issues with availability and service.
Management Concerns
Multiple reviews indicated dissatisfaction with management's responsiveness and handling of complaints, leading to frustration among guests.
- AKAngel KyserJan 2, 20262.0We stayed for a small family vacation and while all the workers: Nathan,Erica,Amber, And Tina were all amazing and made sure everything was made right. We came in and went to our room, it wasn’t the right room, then when we got our room switched, the fridge wasn’t working, thankfully the maintenance guy was the one switching our keys. The pull out was uncomfortable like most are but while trying to sleep, I was repeatedly stabbed by something in the pillow. Will not be staying at this hotel again.
- SCSydney CaldwellDec 31, 20255.0Super friendly staff, hotel is super clean & rooms are up to date! I'd definitely come back again! Pool area is heated & so in the poool! AMANDA & Ty are amazing ! Helped us with so much and answered all our questions & then some
- JCJake CampbellDec 31, 20255.0Your staff is amazing the stay was great!!
- KLKelsey LongDec 21, 20255.0Nice hotel, very convenient. Holiday Inn has not disappointed us yet, a very reliable host that we always appreciate!
- FLforrest LohnerDec 2, 20254.0not bad looks like the bathroom was not cleaned toilet remnants from the last stay bowl and underside of seat, no toilet paper, kleenex did the job, foot slipped in shower to the side of tube looked like soap was in tube from cleaning, maybe because the tub took about 10 minutes to drain, I don't take. long showers. my socks were fine from walking around day for that, all in all it was ok
Frequently Asked Questions About Holiday Inn Express & Suites Monroe by IHG
What are the standard check-in and check-out times at Holiday Inn Express & Suites Monroe by IHG?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is free breakfast provided at the hotel?
Yes, a free Express Start hot breakfast is available for guests.
Does the hotel have fitness facilities?
Yes, there is a free 24-hour fitness center with equipment including elliptical machines, free weights, and treadmills.
Are pets allowed at Holiday Inn Express & Suites Monroe?
No, pets including cats and dogs are not allowed at the property.
Does the hotel offer a business center and meeting rooms?
Yes, there is a 24-hour business center and one meeting room available for guests.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and offers accessible parking and an elevator.
What sanitation and safety measures does the hotel have in place?
The hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, removes high-touch items, offers contactless check-in/check-out, and consistently trains employees in cleaning procedures and hand washing.
Are there nearby recreational or outdoor areas to visit after staying at the hotel?
Yes, guests can visit Sterling State Park located right across the street for outdoor activities and relaxation after their stay.
What are some dining options near the hotel?
Nearby dining options include Simon Z Pizza, Red Lobster for seafood, Subway and Sterling Subway for sandwiches, as well as Burger King for fast food.
Are there other hotels near Holiday Inn Express & Suites Monroe that guests might consider?
Yes, nearby hotels include Hampton Inn Monroe, Hampton by Hilton, Tru by Hilton Monroe MI, and Travelodge by Wyndham Monroe.