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About
HotelExtended Stay HotelWedding VenueConference CenterBusiness Meeting LocationsCandlewood Suites
Experience a blend of variety and convenience at our Detroit Sterling Heights Candlewood Suites. From shopping at the mall of Partridge Creek to enjoying diverse entertainment options like bars, restaurants, movies, axe throwing, and department stores, our Macomb location ensures activities for all ages. Explore attractions such as CJ Barrymore's amusement park of engage in games at Dave and Busters, savoring their delectable food and drinks.
Location
Candlewood Suites Detroit – Sterling Heights by IHG
15595 Hall Rd, Macomb Township, MI
48044, United States
Hours
Reviews
4.4
167 reviews
5 stars
116
4 stars
31
3 stars
4
2 stars
6
1 star
10
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most customers praised the cleanliness of the rooms and common areas, although some noted issues with specific areas like the pool and kitchen.
Staff Service
The staff received high marks for being friendly, helpful, and accommodating, with several guests highlighting individual employees for their exceptional service.
Room Amenities
Guests appreciated the spacious rooms with kitchenettes and full-size appliances, although some mentioned issues with maintenance and cleanliness of kitchen items.
Location
The hotel is well-located near shopping and dining options, making it convenient for guests.
Housekeeping Issues
Several reviews mentioned inconsistent housekeeping services, with some guests experiencing delays or lack of response to requests.
- MWMatthew WilsonDec 29, 20255.0We are driving to Niagara Falls from Kansas City and stopped here for the night. I was impressed as soon as we arrived. The lobby was open and clean and the attendant was friendly. I saw a coffee area in the lobby area, which is VERY important for me. I hate when I'm out of town and there's no coffee near my hotel. Instead of 1 cup available in my room occasionally, here i could have all the coffee i wanted. We went to the 3rd floor and again I was impressed when we went inside our room. There was a stove, a small refrigerator, a microwave and it was very large. We just left Chicago and this place was leaps and bounds better than our last hotel. I'd definitely recommend this place.
- KGkendrick greeneDec 14, 20255.0The staff is awesome?!!!
- RPRandy PierceNov 16, 20255.0Great check in
- CKCeleste KrasNov 8, 20255.0Very friendly staff. Awesome room.
- VKVlado KojićOct 18, 20255.0Great Hotel
Frequently Asked Questions About Candlewood Suites Detroit – Sterling Heights by IHG
What are the check-in and check-out times at Candlewood Suites Detroit – Sterling Heights by IHG?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is Candlewood Suites Detroit – Sterling Heights by IHG accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and offers accessible parking.
Are pets allowed at Candlewood Suites Detroit – Sterling Heights by IHG?
Yes, dogs are allowed and pets are welcome at the hotel.
Does the hotel provide free Wi-Fi and fitness facilities to guests?
Yes, the hotel offers free Wi-Fi in public areas and has a fitness center available for free.
What are the cleaning and safety measures at Candlewood Suites including sanitation and housekeeping?
The hotel uses commercial-grade disinfectants, enhanced cleaning in guest rooms and common areas, offers housekeeping services, and provides sanitizer. Also, plastic keycards are disinfected or discarded.
Are there amenities like a business center and meeting rooms available at the hotel?
Yes, the hotel has a business center and one meeting room available for guests.
What payment options are accepted at Candlewood Suites Detroit – Sterling Heights?
The hotel accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
Can I use contactless check-in and checkout at the Candlewood Suites?
Yes, the hotel offers contactless check-in and checkout services.
What nearby dining options are available around Candlewood Suites Detroit – Sterling Heights by IHG?
Nearby dining options include Buffalo Pizza & Wings, Pho Special, National Coney Island, Le Andos Cafe, Noodles & Company, Pizza City, Domino's Pizza, and Teriyaki Madness.
What nearby entertainment and shopping venues can guests visit around the hotel?
Guests can enjoy attractions such as the mall of Partridge Creek, CJ Barrymore's amusement park, Dave and Busters for games and food, and explore shops like ABC Warehouse and Hot Wheel City nearby.
Are there nearby services such as salons and wellness centers around Candlewood Suites Detroit – Sterling Heights?
Yes, nearby services include Bell Amore Salon, Friends Salon, Anna Nails, 223 Barber House, Semlow Chiropractic Clinic, April's Healing Hands Massage, Great life oriental therapy, and D&B Nails.