Business Details
About
HotelExtended Stay HotelWedding VenueConference CenterBusiness Meeting Locations
Experience a blend of variety and convenience at our Detroit Sterling Heights Candlewood Suites. From shopping at the mall of Partridge Creek to enjoying diverse entertainment options like bars, restaurants, movies, axe throwing, and department stores, our Macomb location ensures activities for all ages. Explore attractions such as CJ Barrymore's amusement park of engage in games at Dave and Busters, savoring their delectable food and drinks.
Location
Candlewood Suites Detroit – Sterling Heights by IHG
15595 Hall Rd, Macomb Township, MI
48044, United States
Hours
Reviews
4.4
160 reviews
5 stars
109
4 stars
31
3 stars
4
2 stars
6
1 star
10
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most customers praised the cleanliness of the rooms and common areas, although some noted issues with specific areas like the pool and kitchen.
Staff Service
The staff received high marks for being friendly, helpful, and accommodating, with several guests highlighting individual employees for their exceptional service.
Room Amenities
Guests appreciated the spacious rooms with kitchenettes, full-sized refrigerators, and other amenities, although some mentioned issues with kitchen cleanliness and equipment.
Location
The hotel is well-located near shopping and dining options, making it convenient for guests.
Housekeeping Issues
Several reviews mentioned inconsistent housekeeping services, with some guests experiencing delays or lack of response to requests.
- RPRandy PierceNov 16, 20255.0Great check in
- CKCeleste KrasNov 8, 20255.0Very friendly staff. Awesome room.
- VKVlado KojićOct 18, 20255.0Great Hotel
- SSSam SOct 10, 20255.0Amazing service and clean rooms, the surrounding areas have amazing options for food and fun too.
- AGAnne GSep 9, 20255.0Our first time at a Candlewood Suites and we found the room very clean, comfortable and spacious. It was so nice having a full size refrigerator with a freezer and a large microwave. There is a stove top, dishwasher also and the kitchen is fully stocked with dishes, pots and pans, utensils, dish soap and paper towels. The laundry room, washer and dryers are free(bring your own soap) and there were 4 of each on the first floor. No breakfast provided though there is free coffee in the lobby. Lots of parking and green grass to walk a dog. The front desk people are very nice and helpful. I am now adding Candlewood Suites to my go to hotel brand. I hope all are as nice as this one. Highly recommend.
Frequently Asked Questions About Candlewood Suites Detroit – Sterling Heights by IHG
What are the check-in and check-out times at Candlewood Suites Detroit – Sterling Heights by IHG?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is Candlewood Suites Detroit – Sterling Heights by IHG accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and offers accessible parking.
Are pets allowed at Candlewood Suites Detroit – Sterling Heights by IHG?
Yes, dogs are allowed and pets are welcome at the hotel.
Does the hotel provide free Wi-Fi and fitness facilities to guests?
Yes, the hotel offers free Wi-Fi in public areas and has a fitness center available for free.
What are the cleaning and safety measures at Candlewood Suites including sanitation and housekeeping?
The hotel uses commercial-grade disinfectants, enhanced cleaning in guest rooms and common areas, offers housekeeping services, and provides sanitizer. Also, plastic keycards are disinfected or discarded.
Are there amenities like a business center and meeting rooms available at the hotel?
Yes, the hotel has a business center and one meeting room available for guests.
What payment options are accepted at Candlewood Suites Detroit – Sterling Heights?
The hotel accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
Can I use contactless check-in and checkout at the Candlewood Suites?
Yes, the hotel offers contactless check-in and checkout services.
What nearby dining options are available around Candlewood Suites Detroit – Sterling Heights by IHG?
Nearby dining options include Buffalo Pizza & Wings, Pho Special, National Coney Island, Le Andos Cafe, Noodles & Company, Pizza City, Domino's Pizza, and Teriyaki Madness.
What nearby entertainment and shopping venues can guests visit around the hotel?
Guests can enjoy attractions such as the mall of Partridge Creek, CJ Barrymore's amusement park, Dave and Busters for games and food, and explore shops like ABC Warehouse and Hot Wheel City nearby.
Are there nearby services such as salons and wellness centers around Candlewood Suites Detroit – Sterling Heights?
Yes, nearby services include Bell Amore Salon, Friends Salon, Anna Nails, 223 Barber House, Semlow Chiropractic Clinic, April's Healing Hands Massage, Great life oriental therapy, and D&B Nails.