Best Western Plus Dockside Waterfront Inn

3.9
1722 reviews

About

HotelBest Western
At the Best Western Plus Dockside Waterfront Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Dockside Waterfront Inn will stand out among other hotels in Mackinaw City,MI. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Dockside Waterfront Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Dockside Waterfront Inn
505 S Huron Ave, Mackinaw City, MI
49701, United States

Hours

Reviews

3.9
1,722 reviews
5 stars
766
4 stars
431
3 stars
216
2 stars
122
1 star
187

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its excellent location near the beach and ferry access, making it convenient for guests.

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including dirty carpets, bathrooms, and reports of bed bugs.

Staff Attitude

Customer service received mixed reviews, with some guests noting friendly staff while others reported rudeness and unhelpfulness.

Room Condition

Many guests mentioned that the rooms are outdated and in need of renovation, with issues such as uncomfortable beds and poor maintenance.

Breakfast Quality

The complimentary breakfast was often described as mediocre, with some guests expressing disappointment in the selection and quality.
  • TW
    Traci Wessels
    Nov 11, 2025
    5.0
    The free breakfast was outstanding. The views are amazing. Each room has a patio
  • JK
    Julie Kirchner
    Nov 9, 2025
    4.0
    The room we got was very nice and all staff we met were friendly. The drawbacks were that the breakfast room was not very easy to get to. You either had to climb 2 flights of stairs on the outside, or take the elevator to the third floor and walk outside on the walkway for quite a ways. And the pool was not easy to get to without going outside either.
  • MP
    Michelle Prydz
    Nov 7, 2025
    3.0
    Great location. Seems a lot of work had been done to update the rooms but....the carpet left our socks black. Didn't realize how disgusting the floors were until it was too late. This made me further investigate. I can't even begin to describe what I found. Get those floors done and keep the heater units clean please. Thank you
  • JC
    Jim Cossitt
    Nov 5, 2025
    4.0
    11/25: nice location, visited in shoulder season and the pricing was more modest.
  • TB
    thomas beard
    Oct 24, 2025
    5.0
    I know it's not a 5-star hotel, but as everyone being so nice, friendly, courteous and professional. It just didn't feel right to rate any less then 5 stars. I think they earned it. I would love to stay there in the summer bur its always full, what's that tell you. So, try end of season for the fall as we did and have a fantastic stay. Thank You

Frequently Asked Questions About Best Western Plus Dockside Waterfront Inn

Does Best Western Plus Dockside Waterfront Inn have a bar on site?

Yes, the Best Western Plus Dockside Waterfront Inn features a bar for guests to enjoy.

Is free Wi-Fi available at Best Western Plus Dockside Waterfront Inn?

Yes, free Wi-Fi is available throughout the hotel for all guests.