At the Best Western Plus Dockside Waterfront Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Dockside Waterfront Inn will stand out among other hotels in Mackinaw City,MI. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Dockside Waterfront Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
The hotel is praised for its excellent location near the beach and ferry access, making it convenient for guests.
Cleanliness Issues
Multiple reviews highlight concerns about cleanliness, including dirty rooms, mold, and reports of bed bugs.
Staff Attitude
Customer service experiences vary, with many guests reporting rude or unhelpful staff, particularly at the front desk.
Room Condition
Guests noted that the rooms are outdated and in need of renovation, with complaints about uncomfortable beds and poor maintenance.
Breakfast Quality
The complimentary breakfast received mixed reviews, with many finding it lacking in quality and variety.
TW
Traci Wessels
Nov 11, 2025
5.0
The free breakfast was outstanding. The views are amazing. Each room has a patio
JK
Julie Kirchner
Nov 9, 2025
4.0
The room we got was very nice and all staff we met were friendly. The drawbacks were that the breakfast room was not very easy to get to. You either had to climb 2 flights of stairs on the outside, or take the elevator to the third floor and walk outside on the walkway for quite a ways. And the pool was not easy to get to without going outside either.
MP
Michelle Prydz
Nov 7, 2025
3.0
Great location. Seems a lot of work had been done to update the rooms but....the carpet left our socks black. Didn't realize how disgusting the floors were until it was too late. This made me further investigate. I can't even begin to describe what I found. Get those floors done and keep the heater units clean please. Thank you
TB
thomas beard
Oct 24, 2025
5.0
I know it's not a 5-star hotel, but as everyone being so nice, friendly, courteous and professional. It just didn't feel right to rate any less then 5 stars. I think they earned it. I would love to stay there in the summer bur its always full, what's that tell you. So, try end of season for the fall as we did and have a fantastic stay. Thank You
LR
Linda Ross
Oct 22, 2025
4.0
The location is excellent. Great sunrise right from the balcony. The beach is wonderful and some of the bottom floor rooms walk right out to the beach. The mackinac bridge is right there. Sheplers ferry is nextdoor. The rooms need updating. The carpet was dirty. The bathroom is very small. The sink is weirdly far from the edge of the counter. I do like that the rooms open to the outside.
Frequently Asked Questions About Best Western Plus Dockside Waterfront Inn
Does Best Western Plus Dockside Waterfront Inn have a bar on site?
Yes, the Best Western Plus Dockside Waterfront Inn features a bar for guests to enjoy.
Is free Wi-Fi available at Best Western Plus Dockside Waterfront Inn?
Yes, free Wi-Fi is available throughout the hotel for all guests.
What amenities are offered in guest rooms at Best Western Plus Dockside Waterfront Inn?
Guest rooms include a spacious work desk, free internet access, and a mini fridge ideal for drinks and snacks.
Does the hotel have facilities for guests to exercise during their stay?
Yes, there is an in-house fitness room where guests can maintain their workout routine.
Where is Best Western Plus Dockside Waterfront Inn located?
The hotel is located at 505 S Huron Ave, Mackinaw City, MI 49701, USA.
Is Best Western Plus Dockside Waterfront Inn open 24 hours a day?
Yes, the hotel operates 24/7, open all days of the week.
Are there any popular nearby places to visit near the Best Western Plus Dockside Waterfront Inn?
Yes, guests can explore nearby attractions like Lake Huron, Alice's Kandy & Korn candy store, and Admiral's Table seafood restaurant.
How can guests easily reach Best Western Plus Dockside Waterfront Inn using local transportation?
Guests can use the Mackinaw Trolley Company or Mackinac Old Time Trolley for convenient sightseeing and transport around the area, helping them easily reach the hotel.
What local dining options are available near Best Western Plus Dockside Waterfront Inn?
Nearby dining includes Admiral's Table for seafood, Toast A Go-Go for breakfast and brunch, and The Lighthouse Restaurant offering American food and a bar.
Are there shops near Best Western Plus Dockside Waterfront Inn where guests can find souvenirs and gifts?
Yes, guests can visit Tuck's of Mackinaw City for flowers and gifts, Pandora Jewelry for jewelry, and Lake Superior Woolen Company for arts and crafts.