Holiday Inn Express & Suites Detroit Northwest - Livonia by IHG

4.1
824 reviews
Swimming Pool

About

HotelWedding VenueBusiness Meeting Locations
Welcome to the Holiday Inn Express & Suites Northwest Livonia Hotel. The Holiday Inn Express & Suites Livonia is your staycation getaway hotel, just minutes from the cities of Plymouth, Northville, Novi, and Farmington Hills and only 12 miles from Detroit Metro Airport. We also are perfect for a workcation, conveniently located off I-96 at Inkster Rd. The staff is eager to exceed your expectations. Our hotel features oversized guest rooms and suites luxuriously complimented by triple-sheeted pillow-topped mattresses, rich furnishings, and all the amenities that you have come to expect. These are the hallmarks of our special blend of service that perfectly balances business with pleasure. With convenient access to several major expressways, the Livonia Holiday Inn Express and Suites provides quick access to many major companies such as Ford Livonia Transmission, Tower Automotive, Magna, TRW Automotive, Johnson Controls, Yazaki NA Headquarters, Delta, and ZF Automotive. Detroit is the proud home of the NAIAS, Detroit Red Wings, Detroit Lions, Detroit Pistons, and Detroit Tigers and we are a centrally located hotel for all sporting venues. If you are looking for a hotel, the Holiday Inn Express and Suites Livonia is easily accessible from any one of our many downtown attractions. During your stay with us, you will enjoy the conveniences of our complimentary Express Start hot breakfast bar, free Wi-Fi service, fitness center, guest laundry, and heated indoor

Location

Holiday Inn Express & Suites Detroit Northwest - Livonia by IHG
27451 Schoolcraft Road, Livonia, MI
48150, United States

Hours

Reviews

4.1
824 reviews
5 stars
467
4 stars
161
3 stars
68
2 stars
46
1 star
82

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, attentive, and helpful, with specific mentions of employees like Amy and Shannon for their exceptional service.

Cleanliness

While some guests reported clean rooms and facilities, others highlighted issues with dirty rooms, including hair and stains, and concerns about the cleanliness of the pool.

Breakfast Quality

The complimentary breakfast received positive feedback for its variety and quality, although some guests found it lacking or poorly maintained.

Noise Issues

Several reviews noted significant noise disturbances from the nearby highway and other guests, impacting the overall comfort of the stay.

Customer Service Issues

There were complaints about rude staff interactions and poor handling of reservations and issues, leading to dissatisfaction among some guests.
  • JH
    John H.
    Nov 16, 2025
    4.0
    Good enough! Good value. Room could use a little more deep cleaning, but overall was fine. It was close to the Redford theatre which I came in to see a movie screening for and spent the night (I recommend if looking for something to do in the area go if they are having a showing). Very easy access right off the highway. Easy check-in.
  • KS
    Kendrah Smith
    Nov 9, 2025
    5.0
    I had the pleasure of meeting an amazing woman named Charmaine at the Livonia location on schoolcraft. She said her location is in Novi. Ms Charmaine presence was absolutely welcoming and heartful. Her energy is refreshing especially in the mornings when you just waking up. I thoroughly enjoyed the enter actions she had with the guest🥰☺️😊. Ms Charmaine from the Novi location you get ⭐️⭐️⭐️⭐️⭐️. guess I’ll be booking at the Novi location as well. Overall this hotel is very nice to stay in no complaints stay is always friendly the hotel is always nice and the breakfast SLAP 👅😋. Definitely recommend this place to family and friends
  • AS
    Angela Schwab
    Nov 8, 2025
    5.0
    This hotel was well thought out. Charmaine served up a great breakfast and her cheery attitude made my whole morning! Amy at check in was so welcoming and 4th floor housekeeping was top notch.
  • TS
    Tommie Stanfield
    Nov 8, 2025
    5.0
    I really enjoyed my 2 night stay. The rooms were great and in good condition. Everyone was really friendly especially Charmaine, in the morning. She was full of energy and made sure that me and my family were taken care of!
  • SW
    Stacy Washburn
    Nov 4, 2025
    5.0
    The staff are attentive and caring from the front desk to the cleaning crew, the cooks as well. Our room was clean and comfy. I travel A lot and I was just saying this will be my new consistent stay in this area for my visits moving forward.

Frequently Asked Questions About Holiday Inn Express & Suites Detroit Northwest - Livonia by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Detroit Northwest - Livonia?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is free Wi-Fi available at the hotel?

Yes, free Wi-Fi is available in public areas of the hotel.