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Holiday Inn Express & Suites Detroit Northwest - Livonia by IHG

4.1
(845 reviews)

Business Details

27451 Schoolcraft Road, Livonia, MI
48150, United States
(734) 744-9888
https://www.ihg.com/holidayinnexpress/hotels/us/en/livonia/dttlx/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express & Suites Northwest Livonia Hotel. The Holiday Inn Express & Suites Livonia is your staycation getaway hotel, just minutes from the cities of Plymouth, Northville, Novi, and Farmington Hills and only 12 miles from Detroit Metro Airport. We also are perfect for a workcation, conveniently located off I-96 at Inkster Rd. The staff is eager to exceed your expectations. Our hotel features oversized guest rooms and suites luxuriously complimented by triple-sheeted pillow-topped mattresses, rich furnishings, and all the amenities that you have come to expect. These are the hallmarks of our special blend of service that perfectly balances business with pleasure. With convenient access to several major expressways, the Livonia Holiday Inn Express and Suites provides quick access to many major companies such as Ford Livonia Transmission, Tower Automotive, Magna, TRW Automotive, Johnson Controls, Yazaki NA Headquarters, Delta, and ZF Automotive. Detroit is the proud home of the NAIAS, Detroit Red Wings, Detroit Lions, Detroit Pistons, and Detroit Tigers and we are a centrally located hotel for all sporting venues. If you are looking for a hotel, the Holiday Inn Express and Suites Livonia is easily accessible from any one of our many downtown attractions. During your stay with us, you will enjoy the conveniences of our complimentary Express Start hot breakfast bar, free Wi-Fi service, fitness center, guest laundry, and heated indoor

Location

Holiday Inn Express & Suites Detroit Northwest - Livonia by IHG
27451 Schoolcraft Road, Livonia, MI
48150, United States

Hours

Reviews

4.1
845 reviews
5 stars
479
4 stars
164
3 stars
71
2 stars
47
1 star
84

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Shannon and Amy for their exceptional service.

Cleanliness

While some guests found the rooms clean and well-maintained, others reported issues with cleanliness, including dirty linens and unclean bathrooms.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, with many guests enjoying the options available.

Noise Issues

Several reviews highlighted noise disturbances from the nearby freeway and other guests, impacting the overall comfort of the stay.

Customer Service Concerns

There were multiple complaints regarding rude interactions with certain staff members, particularly at the front desk, which negatively affected some guests' experiences.
  • KC
    Kimberly clough
    3 days ago
    5.0
    We stayed for one night on the 25th of February. Our room was very clean. The bed was super comfortable! We will return when we are back in the area thank you!
  • SS
    Sarpanch Saab
    Feb 12, 2026
    5.0
    The most important hotel in the city
  • TM
    Tabatha McCarty
    Feb 8, 2026
    3.0
    Hotel is nice. Second bed in our room had mud on sheets and what appeared to be a juice stain. There's no bath tub in the bathroom. Shower only. Not a huge deal for the adults, but was disappointing for the kids.
  • AP
    Alex Pritchard
    Jan 23, 2026
    3.0
    It wasn't bad. Pros: - Room was clean and beds were fairly comfortable; - Breakfast was ample and available. Cons: - Weirdest unusable chairs I've ever seen in the room; - Small strange dungeon pool was noisy and not big enough for us to use it while kids were playing; - Guy at the front desk asked me how long Minneapolis had "the Somali situation" like he's not living in a major metropolitan area brimming with a diversity of ethnicities; - Shower was tepid at best.
  • KR
    Kellie Russell
    Jan 20, 2026
    4.0
    My stay at the Holiday Inn Express was great. The room was very clean and the bed was very comfortable. The location was ideal for my stay and the hotel staff and security were very pleasant. I had a great experience at this hotel.

Brand Certified Facts from Holiday Inn Express & Suites Detroit Northwest - Livonia by IHG

Holiday Inn Express & Suites Detroit Northwest - Livonia by IHG partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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