Business Details
About
HotelBest Western
Located in Livonia,MI, the Best Western Detroit Livonia is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.8
1,171 reviews
5 stars
501
4 stars
304
3 stars
136
2 stars
80
1 star
150
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including dirty rooms, bathrooms, and common areas.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for rudeness and poor service.
Breakfast Quality
The breakfast offerings were frequently described as lacking variety and quality, with many guests expressing disappointment.
Management Concerns
Several reviews mentioned issues with management responsiveness and customer service, particularly regarding refunds and complaints.
Facility Condition
Guests noted that the hotel appears outdated and in need of maintenance, with issues such as unpleasant odors and malfunctioning amenities.
- ESErnette Scales4 days ago4.0Everything was great. The down part is they need new mattresses they're very uncomfortable.
- JWJo WalkerDec 26, 20255.0Aleta created a amazing tasteful egg casserole.
- SFSedana FordDec 18, 20255.0All the employees are very nice and polite
- KCKaren ColeNov 30, 20254.0Good, safe area. It could use some updates but it works for quick stays. The indoor pool area isn't very warm in Michigan winter but my kids didn't care, they still enjoyed swimming. Staff were all very friendly.
- ZAZahra Khalid AliNov 29, 20251.0We checked into this place on Thursday and since then the internet has been spotty. Today is Friday and the internet isn't working at all! Complained at the front desk and we were told that they don't have any other complaints so it's working fine. Can't even watch something on the TV since it's stuck at loading, let alone watch a single video on any social media platform. Extremely disappointed.
Frequently Asked Questions About Best Western Detroit Livonia
Does Best Western Detroit Livonia offer free breakfast to guests?
Yes, the hotel provides free breakfast to all guests.
Is there a fitness center available at Best Western Detroit Livonia?
Yes, the hotel has a fitness center available for guest use.
Does the hotel provide free Wi-Fi for guests?
Yes, free internet access is available throughout the hotel.
Is Best Western Detroit Livonia a smoke-free property?
Yes, the property is smoke-free to ensure a clean environment for all guests.
Where is Best Western Detroit Livonia located?
The hotel is located at 16999 S Laurel Park Dr, Livonia, MI 48154, United States.
What are the operating hours of Best Western Detroit Livonia?
The hotel is open 24 hours a day, seven days a week.
Does Best Western Detroit Livonia have a restaurant on site?
Yes, the hotel features an on-site restaurant for guests' dining convenience.
Are there other Best Western hotels near Best Western Detroit Livonia?
Yes, there are multiple Best Western Hospitality Hotels nearby that guests might consider.
How can nearby Best Western Hospitality Hotels be useful to guests at Best Western Detroit Livonia?
Guests may use nearby Best Western Hospitality Hotels for overflow accommodations or alternative options if needed.
What nearby hotels can guests explore around Best Western Detroit Livonia?
Guests can explore other nearby hotels such as the Best Western Hospitality Hotel, offering additional lodging choices in the area.