Cleanliness Issues
Numerous reviews highlighted concerns about cleanliness, including dirty rooms, unkempt bathrooms, and issues with the pool and hot tub.
Staff Performance
While some guests praised the friendly and helpful staff, others reported rude service and poor management, particularly during busy times.
Outdated Facilities
Many customers noted that the hotel is outdated, with issues such as no elevators, old decor, and maintenance problems.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying the variety while others found it lacking in quality.
Booking and Reservation Problems
Several guests experienced issues with reservations, including being placed in the wrong room and difficulties with check-in.