Hampton Inn & Suites Lansing West

4.2
842 reviews
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Business Details

900 North Canal Road, Lansing, MI
48917, United States
(517) 999-7900
https://www.hilton.com/en/hotels/lanlwhx-hampton-suites-lansing-west/

About

Hotel
Enjoying a central location off I-96 and I-69, just five miles from the Michigan State Capital, the welcoming Hampton Inn and Suites Lansing West hotel offers easy access to Michigan State University, the GM Delta Plant, and numerous shops, restaurants, and entertainment options. Unwind in a bright and airy guest room or suite at this Lansing hotel, where you can check emails with free WiFi at the ergonomic desk, watch movies on the 37-inch LED TV, chill drinks in the refrigerator, heat up snacks in the microwave, and sleep well on the clean and fresh Hampton bed. Enjoy a variety of leisure amenities at this hotel in Lansing, MI, including our fitness center and heated indoor swimming pool. Start your day right with a variety of hot and cold items at the Hampton's free hot breakfast buffet, and relax in the modern lobby, where you can enjoy free tea and coffee and advice from our friendly staff on what to see and do in Lansing. Stock up on essentials and snacks in our 24-hour Suite Shop. Host an event for up to 60 people in our meeting room, offering complimentary use of our premium Wi-Fi and our in-house audio-visual equipment. Friendly service, clean rooms, comfortable surroundings, every time. If you're not satisfied, we don't expect you to pay. That's our commitment and your guarantee. Hampton by Hilton, For The Stay.

Location

Hampton Inn & Suites Lansing West
900 North Canal Road, Lansing, MI
48917, United States

Hours

Reviews

4.2
842 reviews
5 stars
476
4 stars
195
3 stars
73
2 stars
30
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many guests praised the friendly and accommodating staff, particularly highlighting Gail for her exceptional service.

Cleanliness

While some guests reported clean rooms, others noted issues with cleanliness in bathrooms and common areas, indicating inconsistency.

Breakfast Quality

The breakfast received positive feedback for variety and quality, although some guests mentioned it was not consistently replenished.

Room Condition

Several reviews pointed out that rooms showed signs of wear and needed maintenance, including issues with furniture and cleanliness.

Check-in Experience

Check-in was generally described as fast and easy, but some guests experienced delays and miscommunication regarding room availability.
  • PP
    PRISCILLA PEQUENO
    Nov 10, 2025
    2.0
    I dont recommend this place for the following reasons: No bodywash No chips or vending machine to buy I asked for sanitizer wipes or spray for gym twice and no action taken. Place is dusty Stairways are never cleaned, you see spider webs and bugs and yes these are indoor carpet stairs. Employees are not friendly. I will not be visiting this place going forward! Great location though but we have more hotels to choose from 😉.
  • CC
    Cindy
    Nov 2, 2025
    1.0
    Dirty bedding, comforter had dried blood droplets on it, the sheets had brown spots, corners of bed sheets were not tight which made me think sheets not changed. One of the “clean” wash clothes has brown stain. Room felt dirty. Called desk no answer and went down to get clean bedding and nobody at desk. Used a robe to cover up with and sleep. This place needs updated and new everything.
  • BJ
    Brendan Jamieson
    Oct 26, 2025
    5.0
    Check in was fast and easy. When I checked in last Monday evening a really nice lady, Gail I believe her name was, was working she told me about the wonderful farmers market down the street so I went to stop and take a look and on my way back she hand plates and napkins waiting for me so I could enjoy my food in my room. Very nice service the whole trip.
  • LC
    Lester Covington
    Oct 20, 2025
    3.0
    They only service your room every other day, we stayed 10/17/2025 -10/19 and rooms never got service. I went down and spoke with the front desk clerk and she could only say they were short staffed and the housekeeper must have ran out of time...huh
  • DF
    denise faustyn
    Oct 1, 2025
    5.0
    We had never used Fido before and they gave us to Hampton Inn. We weren’t sure what to expect and it was wonderful. The service was amazing the woman, and at the front desk and the college student after she left were both helpful and kind. Funny greeted us every time we came in. Pool was clean hot tub. Wonderful rooms great breakfast. The next morning was unbelievable. We couldn’t believe we are getting that much. The location was perfect. I can’t say enough about this. This is a great hotel to stay in.
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Frequently Asked Questions About Hampton Inn & Suites Lansing West

What types of parking are available at Hampton Inn & Suites Lansing West?

The hotel offers free self-parking, including accessible parking spots.

Are pets allowed at Hampton Inn & Suites Lansing West?

Yes, both cats and dogs are welcome at the hotel.