Business Details
About
HotelHampton Inn
Enjoying a central location off I-96 and I-69, just five miles from the Michigan State Capital, the welcoming Hampton Inn and Suites Lansing West hotel offers easy access to Michigan State University, the GM Delta Plant, and numerous shops, restaurants, and entertainment options. Unwind in a bright and airy guest room or suite at this Lansing hotel, where you can check emails with free WiFi at the ergonomic desk, watch movies on the 37-inch LED TV, chill drinks in the refrigerator, heat up snacks in the microwave, and sleep well on the clean and fresh Hampton bed.
Enjoy a variety of leisure amenities at this hotel in Lansing, MI, including our fitness center and heated indoor swimming pool. Start your day right with a variety of hot and cold items at the Hampton's free hot breakfast buffet, and relax in the modern lobby, where you can enjoy free tea and coffee and advice from our friendly staff on what to see and do in Lansing. Stock up on essentials and snacks in our 24-hour Suite Shop. Host an event for up to 60 people in our meeting room, offering complimentary use of our premium Wi-Fi and our in-house audio-visual equipment.
Friendly service, clean rooms, comfortable surroundings, every time. If you're not satisfied, we don't expect you to pay. That's our commitment and your guarantee. Hampton by Hilton, For The Stay.
Location
Hampton Inn & Suites Lansing West
900 North Canal Road, Lansing, MI
48917, United States
Hours
Reviews
4.2
848 reviews
5 stars
480
4 stars
196
3 stars
73
2 stars
30
1 star
69
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly and accommodating, particularly highlighting individuals like Gail for exceptional service.
Cleanliness Issues
Several reviews pointed out cleanliness problems, including dirty bedding, dusty areas, and unclean bathrooms, indicating a need for improved housekeeping.
Amenities Concerns
Customers expressed disappointment over the hot tub being closed for maintenance and issues with the pool temperature, suggesting a lack of proper maintenance.
Breakfast Quality
The breakfast received mixed reviews; while some enjoyed it, others noted it was repetitive and not consistently stocked.
Room Condition
Feedback indicated that while some rooms were clean and comfortable, others showed signs of wear and required maintenance, such as broken furniture and unclean areas.
- CGCharles GambleDec 23, 20253.0All staff that we encountered wee friendly, and the free hot breakfast was wonderful. We booked this hotel because of the hot tub, amd were quite disappointed to find it closed for maintenance, apparently it had been closed for 2 mos. We also found the pool room to be quite cold.
- BPBill PuttDec 20, 20251.0Giving 1 star because hot tub is still broken and might be permanently closed. Might have to go somewhere else next year. Will update if hot tub is fixed
- LRL RwNov 27, 20255.0We had an event in the conference room. The facility is very nice. They allowed us to bring our own food. The staff is kind.
- PPPRISCILLA PEQUENONov 10, 20252.0I dont recommend this place for the following reasons: No bodywash No chips or vending machine to buy I asked for sanitizer wipes or spray for gym twice and no action taken. Place is dusty Stairways are never cleaned, you see spider webs and bugs and yes these are indoor carpet stairs. Employees are not friendly. I will not be visiting this place going forward! Great location though but we have more hotels to choose from đ.
- CCCindyNov 2, 20251.0Dirty bedding, comforter had dried blood droplets on it, the sheets had brown spots, corners of bed sheets were not tight which made me think sheets not changed. One of the âcleanâ wash clothes has brown stain. Room felt dirty. Called desk no answer and went down to get clean bedding and nobody at desk. Used a robe to cover up with and sleep. This place needs updated and new everything.
Frequently Asked Questions About Hampton Inn & Suites Lansing West
What types of parking are available at Hampton Inn & Suites Lansing West?
The hotel offers free self-parking, including accessible parking spots.
Are pets allowed at Hampton Inn & Suites Lansing West?
Yes, both cats and dogs are welcome at the hotel.
Is there a fitness center available at Hampton Inn & Suites Lansing West?
Yes, the hotel has a free fitness center equipped with elliptical machines and treadmills.
What are the check-in and check-out times at the Hampton Inn & Suites Lansing West?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel provide free breakfast?
Yes, a complimentary hot breakfast buffet is available to guests.
Are the rooms at Hampton Inn & Suites Lansing West accessible?
Yes, the hotel is mobility accessible, including features such as accessible elevators and parking.
Is there WiFi available at Hampton Inn & Suites Lansing West?
Yes, free WiFi is provided in public areas and there is a public internet terminal for guest use.
What nearby dining options are there near Hampton Inn & Suites Lansing West?
Nearby dining includes Horrockâs Beer Garden, Eato Chef Thai restaurant, Horrocks Pizzeria, Burger King, Dennyâs, and Starbucksâoffering a range of cuisine from casual dining to coffee and fast food.
Are there any nearby attractions or institutions close to Hampton Inn & Suites Lansing West?
The hotel is close to Michigan State University and the Michigan State Police Training Academy, which might be of interest to visitors attending events or meetings in these locations.
How can guests get essentials or store items nearby Hampton Inn & Suites Lansing West?
Guests can visit nearby convenience stores and gas stations like Shell and Speedway for snacks, fuel, and basic essentials.