Business Details
About
Hotel
Daily Mandatory Charge includes: 2% Tourism Assessment. Located in downtown Lansing, were minutes from local shops and dining. Michigan State University, Jackson Field, and the Michigan State Capitol are less than six minutes away. We offer an indoor walkway connection to the Lansing Convention Center, on-site dining, a complimentary airport shuttle, and 10,000 sq. ft. of events space.
Location
Hours
Reviews
3.9
284 reviews
5 stars
134
4 stars
63
3 stars
34
2 stars
19
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Evan and Owen for their exceptional service.
Cleanliness
Overall, guests found the rooms clean and comfortable, although some noted issues with housekeeping and dirty bathrooms upon check-in.
Location
The hotel is well-located near downtown attractions and the Lansing Center, with convenient access via a skywalk.
Parking Issues
Guests frequently complained about high parking fees and poor organization, with some experiencing double charges.
Noise Concerns
Several reviews mentioned noise from nearby nightlife and events, particularly for rooms facing the street.
- PSPaul ScrogginsNov 15, 20253.0One working elevator doesn’t help when there are 500 kids here this weekend. Two not functioning is not cool
- ALAdam LawrenceNov 14, 20255.0In the Heart of downtown Lancing, walking distance from the State Capital. And other museums and other attractions. The staff was very friendly and helpful. It's a place that we will be staying at the next time we're in Lancing!
- DIDave IdemaNov 9, 20251.0Read before you book a room. It started well and went downhill. A warm chocolate cookie at Check-in. That is the good part. The toilet was running when my wife and I went into our double queen beds room. I had to use the toilet- it wouldn't flush. We called the front desk and they said someone would be up to fix it in 15 minutes, or we could have another room. We were on a tight schedule and didn't want to change rooms. 30 minutes later we had to leave for a wedding, no plumber. We stopped at the front desk and said it was okay to fix it while were were gone. Returning after the wedding, the toilet was fixed but then another problem. We went to bed but were surprised all we had on each queen bed was a comforter - nor upper sheet. Oh well. A restless night for both of us because the comforter was too warm, so it was pull off to cool down, pull on to warm up, pull off again, etc through the night. In the morning I noticed what looked like a sheet hanging at the bottom edge of my bed. Sure enough, the upper sheet. I told my wife who pulled her comforter back and sure enough - her top sheet also was wadded up in the bottom edge of her bed, between the quilt and vertical edge of the bed. My wife was livid - it was clear no one changed the sheets. Someone had pulled up the quilt, tucked it in, fluffed the pillows and called it good. Bottom line, do you want to sleep on clean sheets?
- KTKevin TimmNov 4, 20254.0Was there 3 days for a conference. The building was clean and parking was easy. The provided water station would run empty and never be refilled.
- MMMichael McEvoyOct 31, 20254.0Really nice hotel. I swear I’ve been here before 30 years ago but I could be wrong.
Frequently Asked Questions About DoubleTree by Hilton Lansing
What are the check-in and check-out times at DoubleTree by Hilton Lansing?
Check-in is at 4:00 PM and check-out is at 11:00 AM at DoubleTree by Hilton Lansing.
Does DoubleTree by Hilton Lansing offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Is parking available at the hotel and what types are offered?
Parking is available including self-parking and valet parking services.
Are pets allowed at DoubleTree by Hilton Lansing?
Pets, including cats and dogs, are not allowed at the hotel.
What accessibility features does the hotel provide?
The hotel offers accessible parking, accessible elevators, an accessible pool, and is mobility accessible.
Does the hotel have an on-site restaurant and bar?
Yes, the hotel features an on-site restaurant and a bar for guests.
Is there a fitness center and swimming pool available to guests?
Yes, there is a free fitness center with equipment like an elliptical, treadmill, and weight machine, as well as an indoor swimming pool and a hot tub.
What nearby attractions can I visit while staying at DoubleTree by Hilton Lansing?
Guests can visit the Michigan State University, Jackson Field, and the Michigan State Capitol, all less than six minutes away.
Are there convenient dining options near the hotel?
Yes, nearby dining includes Capitol City Grille restaurant and Starbucks cafes, perfect for a meal or coffee before or after your stay.
How can I access the Lansing Convention Center from the hotel?
The hotel offers an indoor walkway connection to the Lansing Convention Center, making it easy and convenient for guests to attend events.