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Candlewood Suites East Lansing by IHG

4.2
(588 reviews)

Business Details

3545 Forest Road, Lansing, MI
48910, United States
(517) 351-8181
https://www.ihg.com/candlewood/hotels/us/en/lansing/lanmu/hoteldetail

About

HotelWedding VenueConference CenterCandlewood Suites
East Lansing Hotel's Located on MSU's CampusThe Candlewood Suites® East Lansing hotel is located on the beautiful campus of Michigan State University and is attached to the James B. Henry Center for Executive Development and the prestigious University Club of MSU.If business brings you to Lansing, MI, our hotel's outstanding amenities are sure to meet all your needs. Each suite features spacious kitchenettes, Internet access and an executive desk. With state-of-the-art conference facilities, the Henry Center is the perfect choice for your Lansing meeting.For this hotel's guests, there's no shortage of things to do in Lansing, MI. The hotel's convenient location on the campus of MSU makes it easy to explore the university's many attractions. Watch the Spartans compete in NCAA-Division I athletics, or catch a performance at the Wharton Center for the Performing Arts, attend an event at MSU's Pavilion, Breslin Student Event Center or Munn Ice Arena. Lansing is also home to Michigan's State Capitol building, the Lansing Lugnuts and the R.E. Olds Transportation Museum.A Quality Excellence Award winner for two consecutive years, the Candlewood Suites® East Lansing hotel offers some of the best service and amenities in Lansing. This pet friendly hotel's perks include a Fitness Center, free guest laundry facilities and the Candlewood Cupboard, our 24-hour convenience store. Make your reservations today!

Location

Candlewood Suites East Lansing by IHG
3545 Forest Road, Lansing, MI
48910, United States

Hours

Reviews

4.2
588 reviews
5 stars
295
4 stars
180
3 stars
71
2 stars
17
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews highlighted the friendly and helpful staff, with specific mentions of individuals who went above and beyond to assist guests.

Room Cleanliness

While some guests praised the cleanliness of the rooms, others reported issues such as unclean bathrooms and leftover items from previous guests.

Amenities

Guests appreciated the kitchenette facilities in the rooms, but there were complaints about the lack of breakfast options and other amenities.

Location

The hotel is noted for its quiet location near a golf course, but some guests found it inconveniently distant from dining and entertainment options.

Booking Issues

Several customers experienced problems with reservations and billing, leading to frustration and dissatisfaction.
  • KK
    Kenny
    1 day ago
    5.0
    Mom had run into an issue and was getting the run around from price line and her credit card company. Thankfully the manager at Candlewood Suites Brittany was more than helpful and willing to go above and beyond helping rectify everything. Nice rooms, good location, and good service! When mom goes back to visit her granddaughter she we will be dealing with Candlewood Suites directly and have a great experience.
  • KA
    Kaylee Alcorn
    1 day ago
    5.0
    Had a super long weekend! Especially Friday was the longest! Even though I didn’t come very prepared since I really don’t leave my house ever! The staff was patient, wonderful to work with and got my room situated smoothly. Thank you for all your help!
  • KK
    Kenny
    3 days ago
    1.0
    If I could give 0 stars I would, this place is scamming my mom out of money!! She paid through price line and had her room all set up. When she got there they woman at reception told her it was only paid for one night which it wasn't it was paid in full. Mom who is older not thinking paid for the night not realizing the receptionist was wrong and the recepionist didn't check thoroughly enough that everything was paid through priceline. Now everyone especially Candlewood is not helping in the slightest. Basically so they can keep money that is not theirs. Everything They needed, the credit card company needed, and price line needed was sent multiple times and still they have not returned the money and keep pushing it off. Inept front desk, scamming people out of money, I would not recommend anyone stays at this establishment you may end up paying when you shouldn't be. Shame on you Candlewood and your employees!!
  • KK
    Klaus Koenig
    Feb 18, 2026
    5.0
    Nice room, quiet area and convenient location.
  • ME
    Mark Elliott
    Feb 10, 2026
    5.0
    I stay here once a year for a company party. Never had a bad experience

Frequently Asked Questions About Candlewood Suites East Lansing by IHG

What are the check-in and check-out times at Candlewood Suites East Lansing by IHG?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is Candlewood Suites East Lansing by IHG pet-friendly?

Yes, the hotel welcomes both cats and dogs as pets are allowed on the property.

Brand Certified Facts from Candlewood Suites East Lansing by IHG

Candlewood Suites East Lansing by IHG partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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