Staybridge Suites Kalamazoo by IHG

Reviews

• AW

  Adam W

  Mar 7, 2026
  5.0
  We needed a pet friendly place to stay on short notice, and they really came through for us!
• M0

  Macamay 01

  Mar 6, 2026
  4.0
  Loved the location. Easy to walk to nearly anything you would want. Service was amazing. Everyone was friendly and helpful. The room was cute and clean. The tap water had floaters every time I tried to get a drink of water. The hot water was like warm and the last 2 nights I stayed, the hot water wasn't even warm enough for a quick shower. There was little sound proofing. We could hear everything around us. Weither it was from other rooms or the hallway, we could hear full conversation. Other than the noise and water issues, it was a nice stay.
• CM

  Centerria Manning

  Mar 1, 2026
  5.0
  I just wanted to take a moment to extend a heartfelt thank you to the entire staff. From the manager to Zeus at the front desk, everyone was incredibly kind, welcoming, and accommodating throughout our stay. A few days before arriving, I called and spoke with the manager to ask if it would be okay for my daughter, who had just turned 16, to have a slumber party at the hotel. She was so pleasant and reassuring, letting me know it would be perfectly fine, which I truly appreciated. When we arrived, Zeus I believe that is his name. Went above and beyond to make us feel welcome. He greeted me with a handshake, had an amazing attitude, and made us feel genuinely at home from the moment we walked in. He encouraged us to reach out if we needed anything, and that level of hospitality meant so much to us. Our room was nice and clean overall. The only small suggestion I would offer for housekeeping is to check underneath the pull-out couch mattress, as there were a few crumbs left from a previous stay. Aside from that minor detail, everything was well maintained. Overall, the hotel was very kid-friendly, and the staff created such a warm and comfortable environment. One of the most special moments was walking through the hallways and seeing my daughter’s name displayed on the fireplace with a “Happy Birthday” message — it was absolutely beautiful and such a thoughtful touch. We truly felt right at home and will definitely be staying here again. Thank you so much to the Staybridge staff for helping make my daughter’s 16th birthday sleepover so special and memorable!
• JK

  joanne kloeppel

  Feb 25, 2026
  5.0
  Excellent experience from the warm greeting by the front desk to the lovely atmosphere created by the happy hour hostess, looking after the guests making sure there were snacks for all. The bed was just so comfortable as were the pillows. I did not want to get up! The layout of the room is very comfortable with a well stocked kitchen. We hit the Trader Joe’s a block away and were able to cook a great dinner. The pool area was clean and well stocked with towels, the water was comfortable. I would not hesitate to stay here again. They also greeted us as Platinum Elite members with a point bonus and a room upgrade which was so nice.
• MT

  Micah Taylor

  Feb 25, 2026
  1.0
  I made a reservation and paid for a room a week prior to my visit to Kalamazoo. Less than 24 hours from visit I receive an email and voicemail that my reservation has been abruptly canceled because there is a wrestling tournament in town. What did I make a reservation for? I called an asked for clarity and was stunned by the rude and flippant response. You cancel my reservation, offer no alternate solution, and tell me I should expect reservations to be cancelled? Appalling...

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