Business Details
About
Hotel
Close to major businesses, we’re off Interstate 94 just across the street from Wings Event Center. The Air Zoo Museum 7is four miles away. We’re a 15-minute drive from downtown and Western Michigan University. Our hotel features a heated indoor swimming pool, 24-hour fitness center, and meeting room.
Location
Hours
Reviews
3.6
30 reviews
5 stars
16
4 stars
4
3 stars0
2 stars
1
1 star
9
- KWKelly Wilber1 day ago5.0Friendly front desk staff and excellent food service provider, Kimberly! She kept up with our large group (over 200 guests) with grace and kindness!
- NNNickNov 17, 20255.0The best hotel in this area. I recommend you clean your room at any hotel. Even if you just use Lysol. This place is nice and has a free Continental breakfast.
- DDDonPepper007Oct 31, 20251.0I booked this newly built hotel because it was the least expensive in the area for my time frame. The lack of amenities explains the price. There are no drawers to put your clothes/belonings, no closet (just a bar that hangs above a table, not long enough to hang a full length dress without it dragging on the tabletop), and the room itself is tiny, I’d estimate about 200 sq ft. It feels like a tiny college dorm room. There’s no coffee maker in the room. No ice bucket. No luggage rack. There’s no restaurant/bar on site. There are no sit down restaurants nearby, only a few fast food places. I’m kind of shocked at how bad it is.
- RSRyan SchwartzOct 20, 20251.0Hotel was clean and Katie was nice, unfortunately on the last day of my stay 10/18, the one employee working (not Katie) was unable to quiet down a rowdy group of parents and teenagers that were staying directly above us. We ended up checking out at 1am and diving home 3 hours because of it, after multiple calls to the front desk by myself and other guests the noise makers should have been removed from the premises, i unfortunately won’t be back to this Hilton Location.
- TTThe Life of TaneeaOct 12, 20251.0I stayed at Tru by Hilton Kalamazoo recently, and it was one of the most disappointing hotel experiences I’ve ever had. For a fairly new hotel, it’s shocking how poorly maintained it is. First off, there was a bug crawling in my room, I’ve attached a picture as proof. That alone was disgusting, but what made it worse was the staff’s response. When I showed them the photo, there was no apology or concern — just a casual offer to “switch rooms,” as if finding bugs in a Hilton property is normal. On top of that, the room wasn’t properly cleaned. Dust everywhere, toiletries not refilled, and the bathroom had a weird smell. The hallways were just as bad — dirty floors and trash left sitting out. Staffing was clearly an issue too. For the price I paid, I expected way more from Hilton. This place needs serious management attention before it ruins the brand name any further. I will never stay here again and wouldn’t recommend it to anyone visiting Kalamazoo.
Frequently Asked Questions About Tru by Hilton Kalamazoo
Does Tru by Hilton Kalamazoo offer free breakfast to guests?
Yes, Tru by Hilton Kalamazoo provides free breakfast to all guests.
Are pets allowed at Tru by Hilton Kalamazoo?
Yes, both cats and dogs are welcome at Tru by Hilton Kalamazoo.
What are the check-in and check-out times at Tru by Hilton Kalamazoo?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is parking available on-site at Tru by Hilton Kalamazoo?
Yes, free self-parking is available for guests at the hotel.
Does Tru by Hilton Kalamazoo have a fitness center and pool available for guests?
Yes, the hotel has a free 24-hour fitness center and a heated indoor swimming pool.
What internet options does the hotel offer to guests?
Free Wi-Fi is available throughout Tru by Hilton Kalamazoo.
Is there a front desk service and digital guest room keys at Tru by Hilton Kalamazoo?
Yes, the front desk is available 24 hours and digital guest room keys are offered.
What amenities and activities are available for children at the hotel?
Tru by Hilton Kalamazoo is kid-friendly and offers kid activities and a game room.
What nearby hotels are close to Tru by Hilton Kalamazoo for alternative accommodations?
Nearby hotels include Home2 Suites By Hilton Kalamazoo Southeast, Fairfield Inn & Suites by Marriott Kalamazoo, Candlewood Suites Kalamazoo, and Baymont by Wyndham Kalamazoo East.
What nearby attractions can guests visit before or after staying at Tru by Hilton Kalamazoo?
Guests can visit Wings Event Center directly across the street and the Air Zoo Museum which is about four miles away, providing entertainment options before or after their stay.