Home2 Suites by Hilton Kalamazoo Southeast

Reviews

• CP

  C P

  Feb 16, 2026
  1.0
  One of the worst hotels I’ve ever stayed in. There had to have been a “fight club” in the room above me. 6 hours of constant screaming, stomping, slamming, banging, crying… never stopped. Tried multiple times to reach the front desk, they never picked up. I can’t comprehend how this place is still in business. Every person that works here is incompetent. They do not care about their customers. These have to be fake reviews, I’d rate it negative stars if I could. STAY SOMEWHERE ELSE AND FAR AWAY from this place.
• EE

  Elioska

  Jan 14, 2026
  1.0
  Very Disappointing Experience – Lack of Responsibility and Cooperation I had a very unpleasant experience at this hotel. During my stay, a valuable personal item went missing from my room. I immediately reported the issue to the hotel staff, expecting professionalism and support. Unfortunately, the management showed no real interest in helping. For a hotel that claims to provide quality service, this lack of accountability and customer care is unacceptable. I would strongly advise future guests to be cautious with their belongings, as the hotel clearly does not take guest security seriously. I will not be returning and do not recommend this hotel to anyone who values trust, safety, and professional customer service.
• AM

  Amber Martin

  Dec 2, 2025
  2.0
  I booked for a cpl days. When I arrived the hotel is very nice. I stayed on the Home 2 suites side. The only down fall is I’ve been smelling cigarette smoke/marijuana since last night. The smell is so strong it’s making me sick. An I’m on the 4th floor in 440. The breakfast was not good, nothing was restocked when I got down there at 7:45. So there was nothing in the fridge no regular syrup everything was suger free. That was really disappointing.
• FC

  Freddie Coffey

  Nov 25, 2025
  5.0
  New and very clean hotel, and super accommodating for our skating club that filled almost the entire building. The lobby is large and inviting, with games, a pool table and lots of sitting space. Full kitchens in the rooms are fantastic, and the little convenience store in the lobby has very reasonably priced meals and snacks. The breakfast buffet has a large variety of items, but ran out of many things early (my only criticism). Huge shout out to Amy at the front desk, who is the absolute best ever!
• AB

  Ashley Batty

  Nov 3, 2025
  4.0
  Overall my stay was great. The front desk staff was extremely friendly and very helpful. They were exactly what I expect from a Hilton hotel. The breakfast was great a wide variety of options, all being delicious and plenty of comfy seating options. The outdoor spaces were particularly nice to enjoy time with friends. The location is right off the highway, I had a room facing the highway so the noise was a little much, but next time I'll request an even numbered room which should help mitigate the noise. The bed and pillows were very comfortable. The water pressure in the shower could be improved upon. The rooms were mostly clean, at least in the areas that count. There was and odd stain on the couch in my room, the dishes were a bit cloudy, and there was a smell emanating from the kitchen sink drain. I know it was a busy weekend with a lot of turnover and a new hotel with new staff, so things can be overlooked. Overall if was a great stay for a reasonable price.

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