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Hampton Inn & Suites Kalamazoo-Oshtemo

3.6
(822 reviews)

Business Details

5059 South 9th Street, Kalamazoo, MI
49009, United States
(269) 372-1010
https://www.hilton.com/en/hotels/azoomhx-hampton-suites-kalamazoo-oshtemo/

About

HotelHampton Inn
The Hampton Inn & Suites Kalamazoo-Oshtemo, MI hotel in Michigan has easy access. From I-94, take Exit 72 which is 9th Street, go north on 9th, the Hampton Inn & Suites hotel will be on the right one-quarter mile. The Hampton Inn & Suites hotel in Michigan is gorgeous with an indoor pool, whirlpool, fitness room, and business center. This hotel has wireless high-speed access in lobby and business center and high-speed access in rooms. The Hampton Inn & Suites hotel features many different room types including whirlpool rooms and the new studio suites. This Kalamazoo, Michigan hotel studio suites are an open concept room that offers twice the space and includes a mini refrigerator and microwave. Enjoy Michigan hospitality at many restaurants within walking distance of the Hampton Inn & Suites Kalamazoo-Oshtemo hotel. This Kalamazoo Hampton Inn & Suites hotel has one meeting/banquet room that can accommodate up to 60 people. With numerous catering menus available the Kalamazoo Hampton Inn & Suites hotel is the perfect choice. We love having you here at the Hampton Inn & Suites Kalamazoo-Oshtemo, MI hotel in Michigan.

Location

Hampton Inn & Suites Kalamazoo-Oshtemo
5059 South 9th Street, Kalamazoo, MI
49009, United States

Hours

Reviews

3.6
822 reviews
5 stars
284
4 stars
230
3 stars
113
2 stars
72
1 star
123

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, hair in bathrooms, and unpleasant odors.

Staff Performance

While some guests praised the staff for being friendly and accommodating, others reported rudeness and unhelpfulness.

Room Condition

Many customers noted that the rooms were outdated, poorly maintained, and in need of renovation, with issues like peeling headboards and broken fixtures.

Amenities Discrepancies

Guests expressed disappointment over missing amenities such as microwaves and hot tubs, which were advertised but not available.

Breakfast Quality

The breakfast received mixed reviews, with some guests finding it adequate while others noted a lack of variety and poor food quality.
  • PP
    Professionally Polished
    Feb 22, 2026
    2.0
    Horrible experience, nothing worked and my daughter ended up with an ear infection the water was yellow in the bathtub.
  • JH
    johnnie hoyne
    Feb 21, 2026
    5.0
    Great modern meeting area with coffee, ATM, and plenty of room for multiple people.
  • CC
    Christal Canfield
    Feb 17, 2026
    1.0
    I checked out shortly after arrival. When I first saw my room, I noticed the tore up headboard and went to the desk to request a new room. Once the employee finally came to the desk (they had a sign indicating the desk clerk was helping a guest, but they were visiting with what seemed to be friends in the dining area), I was offered an upgrade to another room, with a headboard in much worse condition. I asked if there were any rooms in better condition and I was told there were not, so I was going to keep the original room. When I first arrived, I was on the phone since I check in through the app and use a digital key, but was off the phone and noticing the disgusting, unmopped floors on my way back to the original room. When I got back, I noticed a spot on the table and decided to check out and go somewhere else. Through the entire ordeal, the employee referred to the renovations and I, eventually, just told him I can deal with renovations, but the level of unclean is too much. I travel a LOT, so I'm in a hotel for work approximately 200 nights a year and additional nights for personal travel. This is NOT what I expect when I go to a Hilton brand hotel. I felt like I was at a ghetto motel. It was after 9pm on a work night, so I didn't take a lot of pictures. Highly recommend to book elsewhere.
  • OT
    Overwatch Hero Themes
    Feb 4, 2026
    2.0
    The staff here knows why they rate poorly
  • MT
    Marla Till
    Jan 14, 2026
    4.0
    Currently undergoing renovations, otherwise a lovely place to stay.

Brand Certified Facts from Hampton Inn & Suites Kalamazoo-Oshtemo

Hampton Inn & Suites Kalamazoo-Oshtemo partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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