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Holiday Inn Express & Suites Iron Mountain by IHG

4.2
(349 reviews)
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Business Details

1535 North Stephenson Ave., Iron Mountain, MI
49801, United States
(906) 774-1668
https://www.ihg.com/holidayinnexpress/hotels/us/en/iron-mountain/imtmi/hoteldetail
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About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
The Holiday Inn Express & Suites of Iron Mountain is one of Iron Mountain's newest hotels. Located in the Upper Peninsula of Michigan, Iron Mountain is a beautiful and historic town located within minutes of the Wisconsin border. Travelers to the Iron Mountain area will find restful sleep in modern guestrooms, with free wireless high speed internet, a well-lit desk with ergonomic chair, microwave, refrigerator and flat panel HDTV's along with an indoor pool. The Holiday Inn Express Hotel & Suites Iron Mountain is located near the best of Iron Mountain's attractions.For the leisure traveler, our Iron Mountain hotel offers convenient access to many outdoor attractions. In the winter months, Pine Mountain Ski Hill is a prime location to ski. Pine Mountain is also home to one of the world's largest man-made ski jump. In summer months, blaze a trail at Piers Gorge Whitewater Rafting & Hiking Trails or enjoy a round of golf at nearby Oak Crest Golf Course or Timber Stone Golf Course.You will find getting to our Iron Mountain hotel is easy as we are conveniently located on US2/ 141/ M95. Many of Iron Mountain's largest businesses are located within a few minutes of our hotel. M.J. Electric, BOSS Products, Systems Control and Oldenburg Group Incorporated are just a short drive from our hotel in Iron Mountain.

Location

Holiday Inn Express & Suites Iron Mountain by IHG
1535 North Stephenson Ave., Iron Mountain, MI
49801, United States

Hours

Reviews

4.2
349 reviews
5 stars
206
4 stars
81
3 stars
25
2 stars
11
1 star
26

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, highlighting their positive interactions during check-in and throughout their stay.

Cleanliness

Most reviews noted that the rooms and facilities were clean and well-maintained, contributing to a pleasant stay.

Breakfast Quality

The breakfast offerings received positive feedback for variety and quality, with many guests enjoying the options available.

Customer Service Issues

Several reviews expressed dissatisfaction with the handling of cancellations and refunds, indicating a lack of flexibility and poor management response.

Noise Complaints

Multiple guests reported issues with noise from other guests, impacting their ability to sleep comfortably.
  • JT
    Jonathan Trewin
    2 days ago
    5.0
    We had an amazing time and the front desk lady at night mickhaelia did a great job and if you have any questions about the town or anything make sure to ask her!! Thank you.
  • AR
    Andy Randolph
    Feb 9, 2026
    4.0
    Friendly staff and the rooms are clean
  • TT
    Tony Tennyson
    Feb 5, 2026
    5.0
    Great service and a really nice breakfast.
  • TO
    Tara Owen
    Jan 28, 2026
    4.0
    We were very happy with our stay here! Continental breakfast was ok.... eggs and sausage links along with cereal, oatmeal, juice, cinnamon rolls we're options. Everything was very clean and we had no issues or complaints! Would definitely stay here again on another trip!
  • KB
    Kirstin Beyland
    Jan 7, 2026
    1.0
    Absolutely horrible. IHG and this hotel should be ashamed of themselves. My sister had to postpone a wedding due to waiting on her finance’s visa. Her wedding coordinator called the hotel to cancel in November and gave the bride & groom’s names and the dates of the wedding. They told her they couldn’t find anything under those names and dates so they said they didn’t have anything to “cancel.” Fast forward to December 19th, my sister got a charge for $1,200 to her credit card for the hotel rooms. She called the reservation line to cancel before 6pm and they told her, “they would cancel, but their computer was down” and they directed her to the front desk. It was 5:55. By the time the cancellation went through it was 6:01. The manger and the company are doubling down and not giving her a refund. She called twice before 6pm to cancel!!! Once in November! My sister is a missionary in Africa and I cannot handle this injustice. This is SO WRONG on every level. All they care about is getting your money - they do not care about their customers. The manager is claiming that she is not authorized to issue a refund, but we have talked to 4 people at IHG that are saying she is the only one that can. They told us they communicated this to her as well. The manager has lied through her teeth to us several times now. After reading other people’s reviews with similar experiences, it truly feels like they are trying to get away with robbing people.
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Frequently Asked Questions About Holiday Inn Express & Suites Iron Mountain by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Iron Mountain?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Is breakfast included during the stay?

Yes, a complimentary buffet breakfast is available for guests.

Brand Certified Facts from Holiday Inn Express & Suites Iron Mountain by IHG

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