Staybridge Suites Grand Rapids SW - Grandville by IHG

4.1
314 reviews
Welcome to the Staybridge Suites Grandville Michigan!

About

HotelExtended Stay HotelWedding VenueConference CenterBusiness Meeting LocationsStaybridge Suites
Experience our brand new Staybridge Suites Grand Rapids Hotel located in Grandville, across the street from RiverTown Crossings Mall, and surrounded by restaurants and shops within walking distance. Located just off I-196, minutes south of downtown Grand Rapids and only 20 minutes from the Gerald R. Ford International Airport, the Staybridge Suites Grand Rapids SW - Grandville offers a perfect location for extended stay travelers. Our friendly and accommodating staff will be awaiting your arrival. Make yourself at home in one of our comfortably designed suites, and take advantage of our business center, 24-hour laundry facilities, indoor pool, whirlpool and fitness center. Our complimentary High Speed Wifi will keep you connected and productive throughout the hotel. Many local restaurants to choose from in the Grand Rapids area and don't forget to join us for our evening social on Monday, Tuesday and Wednesday, and daily full breakfast buffet. Book your next Grand Rapids stay with us at the Staybridge Suites Grand Rapids SW – Grandville hotel.

Location

Staybridge Suites Grand Rapids SW - Grandville by IHG
3675 Potomac Circle SW, Grandville, MI
49418, United States

Hours

Reviews

4.1
314 reviews
5 stars
195
4 stars
46
3 stars
24
2 stars
8
1 star
41

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Kyle and Lori for their exceptional service.

Cleanliness Issues

Several reviews highlighted problems with room cleanliness, including dirty dishes, hair, and unclean bathrooms, which detracted from the overall experience.

Management Concerns

Numerous guests reported negative experiences with the general manager, citing rudeness, unprofessional behavior, and poor conflict resolution.

Breakfast Quality

While some guests enjoyed the breakfast offerings, others noted issues with staffing and food quality, leading to frustration during busy times.

Room Comfort

Guests generally found the rooms spacious and comfortable, with many appreciating the amenities like full kitchens and comfortable beds.
  • RD
    Rick Downie
    2 days ago
    5.0
    New, clean and great staff. I will return.
  • KJ
    Karen Jones
    4 days ago
    3.0
    It's a decent place to stay. It's already very busy.
  • DY
    David Young
    Jan 5, 2026
    5.0
    I’ve stayed at quite a few IHG locations, this was hands down my favorite. The night staff was incredible, beyond expectations, I had to bother her multiple times, but was met with a smile each time. Incredible experience. I travel quiet a bit work and look forward to more stays at stay bridge.
  • CP
    Chuck Pasky
    Jan 4, 2026
    5.0
    I'm an IHG Platinum Elite member. I have to say this is one of the nicer hotels I've stayed at. The breakfast was great the staff was friendly I highly recommend
  • MH
    Malcolm Harrison
    Dec 28, 2025
    5.0
    This is my HOME away from home. I work in Michigan as the company headquarters are there but whenever I’m traveling and I’m in Grand Rapids area I always stay here. No other place compares to this hotel. Gym is great for the little they got I got a great workout in.

Frequently Asked Questions About Staybridge Suites Grand Rapids SW - Grandville by IHG

What are the check-in and check-out times at Staybridge Suites Grand Rapids SW - Grandville?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does the hotel offer free breakfast?

Yes, a daily full breakfast buffet is available free of charge.