Business Details
About
HotelWedding VenueConference CenterBusiness Meeting LocationsStaybridge Suites
With a unique and convenient location in Grand Rapids, you will have access to an energetic city at the heart of West Michigan. Minutes from I-96 and Gerald R. Ford International Airport, the Staybridge Suites® Grand Rapids offers a perfect location for extended stay travelers.
The hotel is near numerous corporations including, Alticor, Spectrum Health, Cascade Engineering and Steelcase. It is an ideal choice for relocations, long term projects, visits to area companies as well as anyone in need of upscale residential-style accommodations.
Make traveling simpler by taking advantage of our numerous complimentary services such as; our social evening reception held Monday through Wednesday, daily full breakfast buffet, high-speed wireless Internet, 24-hour laundry capabilities and an area/airport shuttle based on availability.
When you choose this extended stay property, remember that these award-winning accommodations offer all the comforts of home to serve your needs. From the prominent location to the various features included, we are sure to exceed your expectations. Whether you're staying for a week or a month, we invite you to "Get Comfortable".
Location
Staybridge Suites Grand Rapids - Airport by IHG
3000 Lake East Brook Blvd, Grand Rapids, MI
49512, United States
Hours
Reviews
4.0
555 reviews
5 stars
281
4 stars
135
3 stars
62
2 stars
21
1 star
56
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Heather and Sara for their exceptional service.
Cleanliness Issues
Numerous reviews mentioned problems with cleanliness, including dirty rooms, unemptied trash, and unsanitary conditions in common areas.
Management Concerns
Several guests expressed dissatisfaction with management's responsiveness and customer service, citing rude behavior and lack of resolution to issues.
Facilities and Amenities
While some guests enjoyed the spacious rooms and amenities like the gym and breakfast, others reported issues with maintenance, such as broken appliances and noise disturbances.
Mixed Experiences
Overall, experiences varied widely, with some guests having enjoyable stays while others reported significant issues that detracted from their experience.
- JHJody HansonDec 29, 20254.0Service was great at check in. Checkout e
- TDTragen DewDec 14, 20251.0I’m severely disappointed in this LOCATION it caused MY FAMILY TO FRESK OUT.I recommend NEVER staying at this gosh damn place.
- AVAmber VDec 6, 20255.0We checked in around 5:30-6p on 12/5 and the young lady at the front desk was extremely friendly and wonderful. The snacks were such a pleasant surprise after a long trip. Great stay. Thanks!
- AHAmanda HauboldNov 28, 20255.0Awesome room with lots of room for our family of 5 (great tv, bedding excellent, heating perfect), kitchenette was great (sink, stove top, dishwasher, full size frig), fitness facility was excellent, pool (could have been warmer was my only down about facility), reception hour was good and breakfast was decent as well. Laundry service great too. Nice job overall here!
- DGDavid GarciaOct 21, 20251.0DO NOT STAY AT THIS LOCATION! MANAGEMENT IS VERY RUDE AND THEY LIE! WE STAYED THERE FOUR NIGHTS, WE NEVER RECEIVED ROOM SERVICES, AND THEY PROMISED US THEY WOULD. THE HALLWAYS ARE FULL OF TRASH ALL DAY AND EVENING! BUT MOST OF ALL THEY ARE CHARGING ME $750 FOR A DAMAGED TV THAT I DID NOT BREAK, I TOLD THEM IT WAS ALREADY DAMAGED! THEY RAN MY CREDIT CARD FOR $750 WITHOUT MY KNOWLEDGE! SO BEWARE OF UNEXPECTED CHARGES AT THIS LOCATION AND A VERY RUDE MANAGER, WHO MAKES THE STAY UNPLEASANT.
Frequently Asked Questions About Staybridge Suites Grand Rapids - Airport by IHG
What are the check-in and check-out times at Staybridge Suites Grand Rapids - Airport by IHG?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas of the hotel.
Is Staybridge Suites Grand Rapids - Airport pet-friendly?
Yes, both cats and dogs are allowed at the hotel.
Are accessibility features available at this hotel?
Yes, the hotel has accessible parking, is mobility accessible, and has an elevator.
What fitness facilities are available at Staybridge Suites Grand Rapids?
The hotel has a fitness center with elliptical machines and treadmills, and a hot tub and outdoor pools for guest use.
Is housekeeping available daily at the hotel?
Yes, daily housekeeping services are available at the hotel.
Does the hotel offer contactless check-in and check-out?
Yes, contactless check-in and check-out are available.
What nearby restaurants can guests visit when staying at Staybridge Suites Grand Rapids?
Guests can enjoy dining at nearby Grille 29, an American restaurant and bar and grill establishment, and Broad Leaf Brewery and Spirits, a brewery and bar with restaurant services.
Are there any nearby recreational or fitness centers in the area?
Yes, Imprint Dance Co., a dance school and gym, and the Holiday Inn Fitness Center are close to the hotel, offering guests additional fitness options.
What nearby services can assist guests with children or family needs?
Adventures Learning Centers, a nearby day care and preschool, is available to support guests with children during their stay.