Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Located off US-131, Holiday Inn Grand Rapids – South blends ultimate comfort with a prime location and exceptional service for a memorable family-friendly stay in Michigan.
Nestled at the M-6 interchange, we offer easy access to downtown and the area's top attractions like the John Ball Zoo, Van Andel Arena, and the Grand Rapids Art Museum. Stroll through lush landscapes and world-class sculptures at Frederik Meijer Gardens and discover hands-on exhibits at the Grand Rapids Public Museum.
Savor breakfast at Toast-to-Toast, our on-site restaurant open for breakfast hours only, where kids under 12 eat free with the purchase of one adult breakfast. Get energized in our 24-hour Fitness Center, unwind in our indoor pool, and take the kids to our Little Dip Splash Pad. Host business and social functions in our versatile event spaces and take advantage of complimentary Wi-Fi, free parking, and thoughtful amenities throughout your stay. After a day of adventure, relax in spacious guest rooms for a restful night's sleep. We provide everything you need for an enjoyable stay in Grand Rapids, Michigan.
Location
Holiday Inn Grand Rapids - South by IHG
6569 Clay Avenue SW, Grand Rapids, MI
49548, United States
Hours
Reviews
3.7
1,001 reviews
5 stars
426
4 stars
222
3 stars
115
2 stars
78
1 star
160
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and accommodating staff, particularly mentioning individuals like Tammy and Sei for their excellent service.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, unkempt pool areas, and unsanitary conditions in common areas.
Pool and Amenities
The pool area received mixed feedback; while some families enjoyed it, many reported it being dirty, poorly maintained, and not as advertised.
Breakfast Experience
Customers expressed disappointment over the breakfast not being complimentary and criticized the quality and availability of food.
Noise and Comfort
Several guests reported issues with noise from the highway and other guests, affecting their comfort during the stay.
- TCTiffany CraigDec 31, 20255.0This place was in the right place at the right time for the right price, Workers were all very friendly and accommodating to our multiple families visiting and using the pool.
- MRMarcia RewaDec 21, 20255.0Today we had a family Christmas Party in the hotel's meeting room. It was just fabulous! The hotel had a lovely Christmas tree and the room was very festive, warm, and inviting. The staff were helpful, friendly, and accomodating. We enjoyed our time and would certainly recommend this place as a clean, affordable, comfortable, and friendly hotel.
- KSKiana SchwartzDec 16, 20255.0After running into an unexpected problem online with our booking the hotel management nicely worked with us and got a solution figured out! Greatly appreciated! Definitely recommend staying here.
- SBShawn BrunsmanNov 21, 20252.0The photos are deceiving. There is not a large water slide. They state children eat free but this is only if you pay for an adult buffet. Bar is closed indefinitely. The “restaurant” on-site is not a true restaurant. Rooms are clean. Front desk service was good.
- AGAmber GrossNov 10, 20255.0I had to go to GR for another matter, but my husband and I decided to make a mini vacay out of it. We took our 4 year old, 2 year old and 6 week old here for a night to play at the water park. I was hesitant to book because of the mixed reviews, however, I am SO glad that I did! The room was clean. The service was excellent. And the waterpark was perfect for our age kids. Our kids played for hours and couldn’t wait to get back in the morning. It also wasn’t overly packed, so we had an area to sit and watch the kids. Don’t let the reviews fool you, this place is a gem! The breakfast was great as well. The buffet included cereal, yogurts, breakfast meat, eggs, biscuits & gravy, French toast, waffles, muffins, coffee, and fruit. It was clean, hot, and well stocked. The attendant was so sweet, helpful, and friendly to my family. We will 100% be back and I know my kids are looking forward to it!
Frequently Asked Questions About Holiday Inn Grand Rapids - South by IHG
How much do wristbands for the Little Dip Splash Pad Cost?
At Holiday Inn Grand Rapids-South, wristbands for the Little Dip Splash Pad are $15 per person per day. Please note that wristbands are not available on Friday and Saturday due to pool capacities and high occupancy.
Does Holiday Inn Grand Rapids – South feature free breakfast?
No, Holiday Inn Grand Rapids – South does not offer free breakfast, but we do offer a low-cost breakfast, only charging an additional $1 Sunday – Thursday, and $5 on Friday and Saturday.
How far is Crossroads Conference Center from the hotel?
Crossroads Conference Center, which is owned by the hotel, is adjacent to Holiday Inn Grand Rapids-South and within walking distance. It is ideal for hosting corporate conferences and social gatherings, weddings, and celebrations for any occasion. We offer block room rates for added convenience.
Does your hotel offer a shuttle service to and from the airport?
No, Holiday Inn Grand Rapids-South does not offer a shuttle service.
Does Holiday Inn Grand Rapids – South have a Fitness Center?
Yes, Holiday Inn Grand Rapids – South offers 24-hour access to our fully equipped Fitness Center.
Does Holiday Inn Grand Rapids – South have EV charging stations?
No, Holiday Inn Grand Rapids – South does not offer access to EV charging stations.
Are the rooms and bathrooms at Holiday Inn Grand Rapids – South ADA-compliant?
Yes, Holiday Inn Grand Rapids – South offers guest rooms and bathrooms equipped with ADA-compliant accommodations.
Which airport is closest to Holiday Inn Grand Rapids – South?
Holiday Inn Grand Rapids – South offers proximity to Gerald R. Ford International Airport (GRR) and Kalamazoo International Airport (AZO).
At Holiday Inn Grand Rapids – South, does my child need a wristband to play in the Little Dip Splash Pad?
Yes, children need a wristband to play in the Little Dip Splash Pad at Holiday Inn Grand Rapids – South. Wristbands can be purchased at the front desk for $15 per person per day.
Does Holiday Inn Grand Rapids – South feature event venues?
Yes, Holiday Inn Grand Rapids – South features a 784 sq ft meeting space for business or social gatherings.
What are the standard check-in and check-out times at Holiday Inn Grand Rapids - South?
Check-in time is at 16:00 and check-out time is at 11:00 at Holiday Inn Grand Rapids - South.
Is free Wi-Fi available throughout the Holiday Inn Grand Rapids - South property?
Yes, free Wi-Fi is available in public areas at Holiday Inn Grand Rapids - South.
Does Holiday Inn Grand Rapids - South offer any amenities for fitness and recreation?
Yes, the hotel offers a 24-hour fitness center with elliptical machines, treadmills, and free weights, as well as an indoor pool and hot tub.
Are pets allowed at Holiday Inn Grand Rapids - South?
No, dogs and cats are not allowed at Holiday Inn Grand Rapids - South.
Does Holiday Inn Grand Rapids - South provide accessible accommodations and parking for guests with disabilities?
Yes, the hotel offers ADA-compliant guest rooms and bathrooms, mobility accessible facilities, accessible parking, and an elevator.
Is breakfast included during the stay at Holiday Inn Grand Rapids - South?
Holiday Inn Grand Rapids - South offers breakfast available for purchase, with kids under 12 eating free at the onsite Toast to Toast restaurant.
What nearby attractions can guests visit around Holiday Inn Grand Rapids - South?
Guests can visit nearby attractions such as the Big Dip Water Park for family fun, Great Lakes Turf for golf enthusiasts, and enjoy dining at Toast to Toast restaurant located close to the hotel.
Is there public transportation or shuttle services available to and from Gerald R. Ford International Airport?
No, Holiday Inn Grand Rapids - South does not offer shuttle service to or from the airport, but it is located close to Gerald R. Ford International Airport for easy access by taxi or ride share.
Are there any conference or event venues available at Holiday Inn Grand Rapids - South?
Yes, the hotel features event venues including a 784 sq ft meeting space and owns the adjacent Crossroads Conference Center ideal for corporate conferences and social gatherings.
What nearby shopping and food options are available around Holiday Inn Grand Rapids - South?
Nearby shopping options include Kmart and Dollar Tree, while dining options include Peking Inn Chinese Restaurant, McDonald's, Burger King, and Arby's, providing a variety of choices for guests.