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About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Set in the vibrant Hotel District, Holiday Inn Grand Rapids Downtown places you steps from top attractions like the Grand Rapids Public Museum, Gerald R. Ford Presidential Museum, Van Andel Arena, and DeVos Place. Our convenient location near Grand Valley State University and Michigan State University makes us an ideal home base for campus visits, events, and exploring the best of downtown Grand Rapids.
Business travelers appreciate easy access to Corewell Health, the Medical R&D district, and local corporate offices. Guests also enjoy quick connections to seasonal festivals, concerts, and art events that bring energy to the city year-round. With a complimentary local shuttle within a two-mile radius and free parking, getting around downtown Grand Rapids is simple and stress-free.
After a full day, return to comfortable guest rooms featuring premium bedding and thoughtful touches designed for relaxation. Enjoy on-site dining at Burger Theory, where kids eat free, plus free Wi-Fi, an indoor pool, hot tub, fitness center, business services, and flexible meeting space with catering support. Whether you are here for work, play, or a little of both, your stay at our hotel in Grand Rapids will feel welcoming and effortless.
Location
Holiday Inn Grand Rapids Downtown by IHG
310 Pearl Street NW, Grand Rapids, MI
49504, United States
Hours
Reviews
4.1
1,842 reviews
5 stars
877
4 stars
585
3 stars
225
2 stars
66
1 star
89
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customers consistently praised the friendly and helpful staff, highlighting their exceptional service and willingness to assist.
Cleanliness
Most reviews noted that the hotel and rooms were clean, although some guests reported issues with specific cleanliness standards.
Location
The hotel is conveniently located near downtown attractions and offers easy access to the highway, though some guests mentioned noise from traffic.
Amenities
Guests appreciated the free parking, shuttle service, and on-site restaurant, although some expressed disappointment with the breakfast options.
Room Comfort
While many found the rooms comfortable, there were complaints about noise levels and room layouts, particularly regarding proximity to the highway.
- MMMayeJan 6, 20264.0Holiday Inn Grand Rapids Downtown by IHG is an excellent choice for a comfortable and convenient stay in the heart of the city. The hotel is clean, modern, and well-maintained, creating a welcoming atmosphere from check-in to check-out. The rooms are spacious, quiet, and comfortable, with cozy beds and all the amenities needed for a relaxing stay. Everything is spotless and thoughtfully arranged. The staff is friendly, professional, and attentive, always ready to help and ensure a smooth experience. The downtown location is a major plus, with easy access to restaurants, attractions, and local entertainment.
- JFJoe FairDec 19, 20255.0Easy on and off the highway, reasonable pricing. They had a shuttle bus to and from Van Andel Arena for the concert I was in town for. Would stay here again.
- GDGrant DotsonDec 12, 20255.0Very convenient location with clean rooms and nice views of the city. The staff was very friendly and warm and the food was great. You can tell there is extra attention given to perfectly toasting the bun for the perfect crunch.
- LLLois LloydDec 11, 20254.0Probably our favorite location to stay in Grand Rapids. Beautiful view of the river, easy to get to all the downtown attractions and restaurants. But it's a holiday inn and it's not the most luxurious hotel, but it serves its purpose.
- MMMariahDec 9, 20252.0This hotel does not have a microwave in the room. The room was clean. The people who organized the breakfast were crazy. (Go somewhere else for breakfast...not worth it) The the staff at the front desk was ok, but the woman who drove the bus/shuttle was amazing!
Frequently Asked Questions About Holiday Inn Grand Rapids Downtown by IHG
What airport is closest to Holiday Inn Grand Rapids Downtown?
Holiday Inn Grand Rapids Downtown is in proximity to Gerald R Ford International Airport (GRR), Lansing Capital City Airport (LAN), Kalamazoo Battle Creek International Airport (AZO), and Detroit Metro Airport (DTW).
Does Holiday Inn Grand Rapids Downtown offer an airport shuttle?
No, Holiday Inn Grand Rapids Downtown does not offer an airport shuttle.
Can I bring my pet to Holiday Inn Grand Rapids Downtown?
Yes, Holiday Inn Grand Rapids Downtown invites you to bring your four-legged canine family members along for a tail-wagging good time in Grand Rapids! Dogs only. Pet fee is $25 USD per night.
Does Holiday Inn Grand Rapids Downtown feature EV charging stations?
No, Holiday Inn Grand Rapids Downtown does not offer EV charging stations.
Does Holiday Inn Grand Rapids Downtown offer a local area shuttle?
Yes, Holiday Inn Grand Rapids Downtown offers a complimentary local shuttle to attractions, venues, and more within a two-mile radius of the hotel.
Does Holiday Inn Grand Rapids Downtown have a pool?
Yes, Holiday Inn Grand Rapids Downtown has an indoor pool, open year-round.
Does Holiday Inn Grand Rapids Downtown have a fitness center?
Yes, Holiday Inn Grand Rapids Downtown has an on-site, 24-hour fitness center, as well as complimentary access to an off-site fitness center.
Does Holiday Inn Grand Rapids Downtown have a restaurant?
Yes, Holiday Inn Grand Rapids Downtown has an on-site restaurant, Burger Theory, where kids 12 and under eat free.
Does Holiday Inn Grand Rapids Downtown have meeting and event spaces?
Yes, Holiday Inn Grand Rapids Downtown has 4 meeting and event spaces.
What are the check-in and check-out times at Holiday Inn Grand Rapids Downtown by IHG?
Check-in time is at 4:00 PM and check-out time is at 12:00 PM.
Is parking available at the hotel, and is it free?
Yes, self-parking is available for free at Holiday Inn Grand Rapids Downtown.
Are pets allowed at Holiday Inn Grand Rapids Downtown?
Yes, dogs are welcome at the hotel with a $25 USD per night pet fee. Cats are not allowed.
Does the hotel provide facilities for business travelers?
Yes, the hotel features a business center and offers flexible meeting rooms with catering services.
What dining options are available onsite?
There is one restaurant at Holiday Inn Grand Rapids Downtown, offering breakfast and indoor/seasonal outdoor dining at Burger Theory, where kids under 12 eat free.
Is there a fitness center at the hotel?
Yes, there is a fitness center available for free, equipped with elliptical machines, treadmills, and free weights.
Are enhanced cleaning and sanitation practices implemented at the hotel?
Yes, the hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, and staff are trained in cleaning procedures and hand washing.
Does Holiday Inn Grand Rapids Downtown provide a shuttle service?
Yes, the hotel offers a complimentary local shuttle to attractions, restaurants, and venues within a two-mile radius.
What nearby attractions can I visit before or after my stay at the hotel?
Nearby attractions include the Grand Rapids Art Museum (Public Museum of Grand Rapids), Van Andel Museum Center, Roger B. Chaffee Planetarium, and John Ball Park Zoo for engaging cultural experiences.
How can I access public transportation or navigate to the hotel from local landmarks?
Guests can utilize the complimentary local shuttle service to easily reach holiday and city attractions such as Burger Theory and Pearl Street Grill. Additionally, the hotel's central location near campus buildings like the Eberhard Center at GVSU makes it convenient for visitors attending events or studies nearby.