Brand Certified
Holiday Inn Grand Rapids - Airport by IHG
4.0(1034 reviews)
Certified by Holiday Inn Grand Rapids - Airport by IHG • Mar 01, 2026
Business Details
3063 Lake Eastbrook, Grand Rapids, MI
49512, United States
Certified by Holiday Inn Grand Rapids - Airport by IHG • Mar 01, 2026
(616) 285-7600
Certified by Holiday Inn Grand Rapids - Airport by IHG • Mar 01, 2026
https://www.ihg.com/holidayinn/hotels/us/en/grand-rapids/grrpd/hoteldetail
Certified by Holiday Inn Grand Rapids - Airport by IHG • Mar 01, 2026
About
Certified by Holiday Inn Grand Rapids - Airport by IHG • Mar 01, 2026
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Stay close to key Grand Rapids landmarks. Our hotel in Grand Rapids, MI is just minutes from Gerald R. Ford International Airport and keeps you near local businesses, shops, and dining.
Explore downtown favorites like the Gerald R. Ford Presidential Museum and the Grand Rapids Art Museum. The Frederik Meijer Gardens and Sculpture Park is also an easy and popular stop.
Start your day with breakfast at Grille 29, then wind down with dinner and a drink later on. Take a swim in the indoor pool, keep your routine in the fitness center, or use our complimentary airport shuttle.
Location
Certified by Holiday Inn Grand Rapids - Airport by IHG • Mar 01, 2026
Holiday Inn Grand Rapids - Airport by IHG
3063 Lake Eastbrook, Grand Rapids, MI
49512, United States
Hours
Certified by Holiday Inn Grand Rapids - Airport by IHG • Mar 01, 2026
Reviews
4.0
1,034 reviews
5 stars
452
4 stars
311
3 stars
130
2 stars
61
1 star
80
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that the rooms and common areas were clean, but some reported issues with dirty carpets and bathrooms needing maintenance.
Customer Service
The staff received mixed reviews; while some praised their friendliness and helpfulness, others reported rude interactions and poor handling of issues.
Facilities
Guests appreciated the comfortable beds and convenient location, but many mentioned that the hotel is outdated and in need of renovations.
Dining Experience
The breakfast and restaurant services were frequently criticized for poor quality and high prices, with many guests expressing disappointment.
Shuttle Service
The airport shuttle service was often unreliable, with several guests reporting issues with scheduling and availability.
- CMCorina MayoFeb 22, 20263.0I really don't know why we have been staying at this hotel. Our company picks locations for us, and this surrounding area, has nothing. There's no restaurants, supermarkets or even a gas station in walking distance. Not the fault of the hotel, but if you do stay here, make sure you have a vehicle. Front desk check in was fast. The clerk was very friendly. The lobby has lot of seating and a bar next to the hotels restaurant. The rooms smelled musty and needs TLC. Hallway carpets have areas that are stained and dirty, (pictures look nicer than in person). The shower entrance retains the water from the shower, as it is in an open space and leaks onto the floor. The bed and pillows were very comfortable. T.v. is small, barely see it from the chair in the corner of the room.
- AGAG GFeb 16, 20262.0Rooms are old and dated. Mold in the shower, carpet was old and dirty looking.The lock on the bathroom door didn’t work. The aTV looks to be about 20 years old.The furniture in the main lounge is grimey and worn. The people in the room next door kept messing with the adjoining room door. They were loud and obnoxious the whole entire night. Even when I had to get up at 3am I could still hear them talking and yelling. Only stayed here because of the extended parking but will gladly pay extra somewhere else.
- DPDouglas PonceDec 9, 20251.0The black lady in the evening shift was so helpless.. waited for about 10 at the bar and no one showed went and asked her and she had no idea where her coworkers was but not even try to help..
- JCJeremiah ConeNov 22, 20252.0The hotel and staff are fine. The bar is lame. It's 5 pm on a Saturday, they are supposed to open and there is no bartender. An employee came out when I went to the front desk to ask what was going on and he said he could pour us beers but couldn't handle the liquor. We just left and went to Broadleaf. I'm really annoyed because I have food and beverage vouchers but can't use them.
- BCBrian ChakeresNov 12, 20255.0Enjoyed the breakfast buffet. Rooms were very clean, comfortable and affordable. The shuttle was very convenient and was scheduled on time. Staff was polite and would highly recommend staying here. Next time I am in town I will be staying here.
Frequently Asked Questions About Holiday Inn Grand Rapids - Airport by IHG
Does Holiday Inn Grand Rapids - Airport have a pool?
Yes, Holiday Inn Grand Rapids - Airport has an indoor pool.
How much is parking at Holiday Inn Grand Rapids - Airport?
Complimentary parking is available at Holiday Inn Grand Rapids - Airport for hotel guests.
Can I bring my pet to Holiday Inn Grand Rapids - Airport?
Can I bring my pet to Holiday Inn Grand Rapids - Airport?
No, pets are not allowed at Holiday Inn Grand Rapids - Airport.
Does Holiday Inn Grand Rapids - Airport offer free airport shuttle service?
Holiday Inn Grand Rapids - Airport offers free shuttle service from Gerald R. Ford International Airport (GRR). Hotel Guests Pavilion outside of baggage claim.
Does Holiday Inn Grand Rapids - Airport have a restaurant on-site?
Holiday Inn Grand Rapids - Airport has 1 restaurant.
Does Holiday Inn Grand Rapids - Airport offer airport shuttle services?
Yes, the hotel provides a free airport shuttle service to guests.
What are the check-in and check-out times at Holiday Inn Grand Rapids - Airport?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Are pets allowed at Holiday Inn Grand Rapids - Airport?
No, pets including cats and dogs are not allowed at the hotel.
Is breakfast available at the hotel?
Yes, breakfast is available for guests at the hotel.
Does the Holiday Inn have fitness facilities?
Yes, the hotel offers a free fitness center equipped with free weights, elliptical machines, and treadmills.
What accessibility features are available at the hotel?
The hotel offers accessible parking and is mobility accessible, with elevator access as well.
Is there a restaurant and bar on-site at Holiday Inn Grand Rapids - Airport?
Yes, the hotel has an on-site restaurant called Grille 29 and a full-service bar in the lobby.
Can guests store their baggage at the hotel?
Yes, baggage storage is available for guests.
What nearby attractions can guests visit during their stay?
Guests can explore Frederik Meijer Gardens and Sculpture Park and the Grand Rapids Children's Museum, both popular local attractions.
How can guests get around the area near the hotel and access local activities?
The hotel provides a local shuttle service, and nearby venues like Van Andel Arena, GLC Live at 20 Monroe, and The Intersection offer live music events for visitors to enjoy.
Brand Certified Facts from Holiday Inn Grand Rapids - Airport by IHG
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Certified March 01, 2026Yext Knowledge Graph
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