Holiday Inn Grand Rapids - Airport by IHG

4.0
1061 reviews
Welcome to the Holiday Inn Grand Rapids - Airport

About

HotelWedding VenueBusiness Meeting LocationsConference Center
Discover unparalleled comfort and convenience at the Holiday Inn Grand Rapids - Airport, strategically situated minutes from the Gerald R Ford International Airport with a complimentary shuttle. Enjoy the convenience of complimentary self-parking throughout your stay. Rest and recharge in our stylish rooms and suites, complete with Keurig coffeemakers, complimentary Wi-Fi, flat-screen TVs, and mini-fridges. Sink into plush pillowtop mattresses for a rejuvenating night's sleep. Delight your palate with delectable dishes at our on-site restaurant, Grille 29, or mingle over craft cocktails, beer, and wine at our full-service bar in the lobby. Stay active with a workout session in our 24-hour Fitness Center. Venture out to explore local attractions such as Frederik Meijer Gardens and Sculpture Park and Grand Rapids Children's Museum. Check out some live music while in Grand Rapids we are home to great Venues like Van Andel Arena, GLC Live at 20 Monroe and The Intersection. Host your next meeting, wedding, or special event in one of our five versatile meeting rooms, offering a total of 3,940 sq ft of space, complete with catering options and AV equipment. Whether you're here for business, leisure, or a quick stopover, elevate your experience with our offers and packages. Experience a refreshing respite at the Holiday Inn Grand Rapids Airport – where every stay is crafted to exceed your expectations.

Location

Holiday Inn Grand Rapids - Airport by IHG
3063 Lake Eastbrook, Grand Rapids, MI
49512, United States

Hours

Reviews

4.0
1,061 reviews
5 stars
470
4 stars
321
3 stars
129
2 stars
60
1 star
81

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and common areas, although some reported issues with specific areas needing maintenance.

Customer Service

The staff received positive feedback for being friendly and accommodating, but there were several complaints about rude service and poor handling of issues.

Facilities Condition

Guests noted that the hotel appears outdated, with many areas needing renovations, including carpets and furniture.

Breakfast Issues

Several reviews mentioned dissatisfaction with the breakfast options, including high prices for low-quality food and the absence of complimentary breakfast.

Shuttle Service

There were multiple complaints regarding the reliability of the airport shuttle service, with some guests missing flights due to miscommunication.
  • JC
    Jeremiah Cone
    2 days ago
    2.0
    The hotel and staff are fine. The bar is lame. It's 5 pm on a Saturday, they are supposed to open and there is no bartender. An employee came out when I went to the front desk to ask what was going on and he said he could pour us beers but couldn't handle the liquor. We just left and went to Broadleaf. I'm really annoyed because I have food and beverage vouchers but can't use them.
  • BC
    Brian Chakeres
    Nov 12, 2025
    5.0
    Enjoyed the breakfast buffet. Rooms were very clean, comfortable and affordable. The shuttle was very convenient and was scheduled on time. Staff was polite and would highly recommend staying here. Next time I am in town I will be staying here.
  • MM
    Miami Man
    Nov 12, 2025
    1.0
    Even though fan is always on, it shuts off. They prevent you from running the AC fan constantly. Looking for high profit instead of customers comfort. Avoid if you like to sleep with ac air and the sound of the ac.
  • JJ
    J J
    Nov 6, 2025
    5.0
    Slept the whole night through without waking up. Definitely convenient with the shuttle ready to grab me from the airport
  • DC
    dale crossan
    Oct 23, 2025
    5.0
    This hotel was home-based for my son's wedding. I.was handled with first class. The room was first rate. The hotel ran shuttles for the ceremony and reception. Absolutely no complaints.

Frequently Asked Questions About Holiday Inn Grand Rapids - Airport by IHG

Does Holiday Inn Grand Rapids - Airport offer airport shuttle services?

Yes, the hotel provides a free airport shuttle service to guests.

What are the check-in and check-out times at Holiday Inn Grand Rapids - Airport?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.