Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Stay close to key Grand Rapids landmarks. Our hotel in Grand Rapids, MI is just minutes from Gerald R. Ford International Airport and keeps you near local businesses, shops, and dining.
Explore downtown favorites like the Gerald R. Ford Presidential Museum and the Grand Rapids Art Museum. The Frederik Meijer Gardens and Sculpture Park is also an easy and popular stop.
Start your day with breakfast at Grille 29, then wind down with dinner and a drink later on. Take a swim in the indoor pool, keep your routine in the fitness center, or use our complimentary airport shuttle.
Location
Holiday Inn Grand Rapids - Airport by IHG
3063 Lake Eastbrook, Grand Rapids, MI
49512, United States
Hours
Reviews
4.0
1,061 reviews
5 stars
469
4 stars
321
3 stars
129
2 stars
60
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received praise for their friendliness and helpfulness, others were reported as rude or unhelpful.
Cleanliness
Many reviews highlighted the cleanliness of the rooms and common areas, although some guests reported issues with maintenance and cleanliness in specific rooms.
Facilities and Amenities
The hotel is noted for its convenient location and shuttle service, but there are complaints about outdated facilities, lack of breakfast options, and issues with the restaurant.
Comfort
Guests generally found the beds comfortable and enjoyed the quiet atmosphere, though some reported issues with room temperature control.
Value for Money
Several reviews mentioned that the hotel offers good value for the price, but there were complaints about the quality of the breakfast and additional charges.
- DPDouglas PonceDec 9, 20251.0The black lady in the evening shift was so helpless.. waited for about 10 at the bar and no one showed went and asked her and she had no idea where her coworkers was but not even try to help..
- JCJeremiah ConeNov 22, 20252.0The hotel and staff are fine. The bar is lame. It's 5 pm on a Saturday, they are supposed to open and there is no bartender. An employee came out when I went to the front desk to ask what was going on and he said he could pour us beers but couldn't handle the liquor. We just left and went to Broadleaf. I'm really annoyed because I have food and beverage vouchers but can't use them.
- BCBrian ChakeresNov 12, 20255.0Enjoyed the breakfast buffet. Rooms were very clean, comfortable and affordable. The shuttle was very convenient and was scheduled on time. Staff was polite and would highly recommend staying here. Next time I am in town I will be staying here.
- MMMiami ManNov 12, 20251.0Even though fan is always on, it shuts off. They prevent you from running the AC fan constantly. Looking for high profit instead of customers comfort. Avoid if you like to sleep with ac air and the sound of the ac.
- JJJ JNov 6, 20255.0Slept the whole night through without waking up. Definitely convenient with the shuttle ready to grab me from the airport
Frequently Asked Questions About Holiday Inn Grand Rapids - Airport by IHG
Does Holiday Inn Grand Rapids - Airport have a pool?
Yes, Holiday Inn Grand Rapids - Airport has an indoor pool.
How much is parking at Holiday Inn Grand Rapids - Airport?
Complimentary parking is available at Holiday Inn Grand Rapids - Airport for hotel guests.
Can I bring my pet to Holiday Inn Grand Rapids - Airport?
Can I bring my pet to Holiday Inn Grand Rapids - Airport?
No, pets are not allowed at Holiday Inn Grand Rapids - Airport.
Does Holiday Inn Grand Rapids - Airport offer free airport shuttle service?
Holiday Inn Grand Rapids - Airport offers free shuttle service from Gerald R. Ford International Airport (GRR). Hotel Guests Pavilion outside of baggage claim.
Does Holiday Inn Grand Rapids - Airport have a restaurant on-site?
Holiday Inn Grand Rapids - Airport has 1 restaurant.
Does Holiday Inn Grand Rapids - Airport offer airport shuttle services?
Yes, the hotel provides a free airport shuttle service to guests.
What are the check-in and check-out times at Holiday Inn Grand Rapids - Airport?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Are pets allowed at Holiday Inn Grand Rapids - Airport?
No, pets including cats and dogs are not allowed at the hotel.
Is breakfast available at the hotel?
Yes, breakfast is available for guests at the hotel.
Does the Holiday Inn have fitness facilities?
Yes, the hotel offers a free fitness center equipped with free weights, elliptical machines, and treadmills.
What accessibility features are available at the hotel?
The hotel offers accessible parking and is mobility accessible, with elevator access as well.
Is there a restaurant and bar on-site at Holiday Inn Grand Rapids - Airport?
Yes, the hotel has an on-site restaurant called Grille 29 and a full-service bar in the lobby.
Can guests store their baggage at the hotel?
Yes, baggage storage is available for guests.
What nearby attractions can guests visit during their stay?
Guests can explore Frederik Meijer Gardens and Sculpture Park and the Grand Rapids Children's Museum, both popular local attractions.
How can guests get around the area near the hotel and access local activities?
The hotel provides a local shuttle service, and nearby venues like Van Andel Arena, GLC Live at 20 Monroe, and The Intersection offer live music events for visitors to enjoy.