Holiday Inn Express & Suites Grand Rapids - Airport North by IHG
4.2930 reviews
Business Details
About
HotelWedding VenueBusiness Meeting Locations
The Holiday Inn Express & Suites Grand Rapids Airport North Hotel provides quality and comfort.We bring the comforts of home to you while you are away with our spacious suites. We are conveniently located just 3 miles from Gerald R. Ford International Airport along with a Complimentary Airport Shuttle that will have you there in minutes! The Holiday Inn Express Grand Rapids Airport North guests can visit nearby local Grand Rapids businesses including Steelcase Headquarters, Amway, Cascade Engineering, and Meijer among others. Guests also enjoy our close proximity to Fredrick Meijer Garden and Sculpture Park, Woodland Mall and Van Andel Arena. Holiday Inn Express Grand Rapids Airport is family and group friendly too, located next door to the MSA Sports Fieldhouse.At the Holiday Inn Express and Suites Grand Rapids Airport North Hotel, you can Stay Smart with Express Start breakfast served daily (including those irresistible cinnamon buns). When you arrive, take a dip in our indoor heated pool. If there is work to be done, you’ll love free wireless Internet throughout the hotel and complimentary business center services.
Location
Holiday Inn Express & Suites Grand Rapids - Airport North by IHG
5405 28th St Court SE, Grand Rapids, MI
49546, United States
Hours
Reviews
4.2
930 reviews
5 stars
516
4 stars
254
3 stars
79
2 stars
32
1 star
49
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most customers praised the hotel for its cleanliness and well-maintained rooms.
Staff Attitude
While many reviews highlighted friendly and helpful staff, there were notable complaints about rudeness and lack of professionalism from some front desk employees.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed the variety while others found it lacking in quality and options.
Location
Guests appreciated the hotel's convenient location near the airport and local amenities.
Customer Service Issues
Several customers reported significant issues with customer service, particularly regarding check-in experiences and handling of complaints.
- KDKelly Deacon6 days ago5.0One of the most clean and modern rooms I've seen.
- SHsilvia huttonNov 8, 20255.0Nice room Reasonable price
- NKNatalie KingNov 3, 20255.0One of the best laid out room we've had...the layout was perfect w.our king bed and chaise/couch:-) we enjoyed our one night stay to b near the GRR airport
- BCBrian czOct 13, 20255.0Very clean and modern.
- KTKaren ThornockSep 28, 20255.0I would highly recommend this hotel. Friendly staff, nice clean modern room that was good sized. Also close to the Grand Rapids airport.
Frequently Asked Questions About Holiday Inn Express & Suites Grand Rapids - Airport North by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Grand Rapids - Airport North?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is free breakfast provided at the hotel?
Yes, breakfast is available for free and includes buffet options.
Does the hotel offer parking and airport shuttle services?
Yes, the hotel provides free parking and a complimentary airport shuttle service to Gerald R. Ford International Airport.
Are pets allowed at the Holiday Inn Express & Suites Grand Rapids - Airport North?
No, pets including cats and dogs are not allowed at this hotel.
What fitness and recreational facilities are available at the hotel?
The hotel features a free fitness center with elliptical machines, free weights, and treadmills, as well as an indoor heated pool and a hot tub.
Is the hotel accessible for guests with mobility needs?
Yes, the property offers accessible parking, is mobility accessible, and has an elevator for convenience.
Can guests use digital keys and contactless check-in at this hotel?
Yes, digital guest room keys and contactless check-in and check-out services are available for guest convenience.
What nearby sports and fitness facilities can guests visit?
Guests can visit nearby facilities like Great Lakes Basketball Circuit, Michigan Lax Academy, Michigan Volleyball Academy, Michigan Futbol Academy, MSA Fieldhouse, and MVP Fieldhouse for various sports and fitness activities.
What nearby accommodations are available for guests seeking options close to the hotel?
Nearby hotels include Candlewood Suites Grand Rapids Airport, TownePlace Suites by Marriott Grand Rapids Airport, The Grand Suites Hotel, and Country Inn & Suites by Radisson Grand Rapids Airport.
Are there shopping and dining options near the hotel?
Yes, guests can find Meijer supermarket for groceries and shopping, and enjoy Starbucks for coffee nearby. For snacks, Auntie Anne's pretzel shop is also close by.