Business Details
About
Hotel
Daily Mandatory Charge includes: Experience Grand Rapids Marketing Assessment 4%. Welcome to the Hampton Inn and Suites Grand Rapids Downtown, conveniently located near I-96 along the Medical Mile, and less than one mile from the city center. The hotel is within walking distance to Helen DeVos Childrens Hospital, Corewell Health Butterworth Hospital, and Mercy Health, which are all accessible by our complimentary area shuttle. Area attractions including Frederik Meijer Gardens and Sculpture Park, Gerald R. Ford Museum and John Ball Zoo are also nearby. Whether youre attending a convention at DeVos Place or experiencing Beer City USAs multitude of breweries we have the perfect room for you. After a busy day, unwind in a spacious room or suite equipped with mini fridge, microwave and Keurig coffee maker. Relax in our heated indoor pool and hot tub or enjoy the city view on our seasonal outdoor terrace. Stop by our 24-hour Treat Shop in the lobby for a midnight snack. Wake up to a free, hot breakfast buffet served daily or if you are short on time grab a Hampton On the Run Breakfast Bag for a healthy meal on the go.
Location
Hampton Inn & Suites Grand Rapids Downtown
433 Dudley Place NE, Grand Rapids, MI
49503, United States
Hours
Reviews
4.4
1,279 reviews
5 stars
857
4 stars
257
3 stars
75
2 stars
32
1 star
58
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer service experiences were mixed; while some staff were praised for their friendliness and helpfulness, others were reported as rude and unprofessional.
Cleanliness
Overall cleanliness was noted positively, but there were several complaints about unclean rooms and issues with housekeeping not performing regular cleaning.
Room Quality
Rooms were generally described as clean and spacious, but many guests reported issues with uncomfortable beds, poor shower pressure, and outdated amenities.
Breakfast Quality
Breakfast offerings received mixed reviews, with some guests finding it satisfactory while others described it as disappointing and lacking variety.
Elevator Issues
Multiple reviews highlighted problems with only one operational elevator, leading to long wait times and inconvenience for guests.
- PPPleomax5 days ago3.0Blood on my pillow
- MSmelissa SchwabNov 12, 20255.0This place is so great , everyone was is so nice . Been here 5 weeks for my husband radiation down the road at spectrum Butterworth cancer center . There is a nice pool and hot tub ,gym , patio area ,the place is vary clean ,and staff is wonderful. 🫶
- MPMegan PardeeNov 9, 20253.0Mediocre
- IRIdeal Repairs & RemodelsNov 4, 20251.0Last night I got bit by bed bugs. I woke up and tried to tell the manager she wouldn’t let me fill out an incident report and she literally had the nerve to say “shhhhh keep it down” when If they kept the bed bug population down we wouldn’t have to even have a conversation about it. I wouldn’t recommend staying here unless you wanna be a late night snack to some blood sucking bugs
- NBNicole BrysonOct 25, 20255.0Great time very helpful!!
Frequently Asked Questions About Hampton Inn & Suites Grand Rapids Downtown
Does Hampton Inn & Suites Grand Rapids Downtown offer accessible parking and elevators?
Yes, the hotel provides accessible parking and an accessible elevator for guests with mobility needs.
Is breakfast included in the stay at Hampton Inn & Suites Grand Rapids Downtown?
Yes, a free hot breakfast buffet is available daily, and a grab-and-go breakfast bag is offered for guests on the move.
Are pets allowed at Hampton Inn & Suites Grand Rapids Downtown?
Yes, pets including cats and dogs are welcome at the hotel.
What are the check-in and check-out times at Hampton Inn & Suites Grand Rapids Downtown?
Check-in starts at 3:00 PM and check-out is by 12:00 PM.
Does Hampton Inn & Suites Grand Rapids Downtown provide free Wi-Fi?
Yes, free Wi-Fi is available in public areas along with public internet terminals.
Is there a fitness center and indoor pool at the hotel?
Yes, the hotel offers a free fitness center and a heated indoor pool for guests to use.
Can I park my car at Hampton Inn & Suites Grand Rapids Downtown?
Yes, parking and self-parking options are available for guests.
What nearby attractions can guests visit when staying at the hotel?
Guests can easily access Frederik Meijer Gardens and Sculpture Park, Gerald R. Ford Museum, and John Ball Zoo, all within close proximity.
Are there nearby hospitals accessible from Hampton Inn & Suites Grand Rapids Downtown?
Yes, Helen DeVos Children’s Hospital, Corewell Health Butterworth Hospital, and Mercy Health are all within walking distance and accessible by the complimentary area shuttle.
What nearby services related to health and medical are near Hampton Inn & Suites Grand Rapids Downtown?
There are multiple nearby health services including cosmetic and general dentists like Daniel J Burton DDS, dermatologists such as Patel, Dipa S. MD, and other medical professionals.