Business Details
About
HotelHampton Inn
Daily Mandatory Charge includes: Experience Grand Rapids Marketing Assessment 4%. Welcome to the Hampton Inn and Suites Grand Rapids Downtown, conveniently located near I-96 along the Medical Mile, and less than one mile from the city center. The hotel is within walking distance to Helen DeVos Childrens Hospital, Corewell Health Butterworth Hospital, and Mercy Health, which are all accessible by our complimentary area shuttle. Area attractions including Frederik Meijer Gardens and Sculpture Park, Gerald R. Ford Museum and John Ball Zoo are also nearby. Whether youre attending a convention at DeVos Place or experiencing Beer City USAs multitude of breweries we have the perfect room for you. After a busy day, unwind in a spacious room or suite equipped with mini fridge, microwave and Keurig coffee maker. Relax in our heated indoor pool and hot tub or enjoy the city view on our seasonal outdoor terrace. Stop by our 24-hour Treat Shop in the lobby for a midnight snack. Wake up to a free, hot breakfast buffet served daily or if you are short on time grab a Hampton On the Run Breakfast Bag for a healthy meal on the go.
Location
Hampton Inn & Suites Grand Rapids Downtown
433 Dudley Place NE, Grand Rapids, MI
49503, United States
Hours
Reviews
4.4
1,290 reviews
5 stars
865
4 stars
258
3 stars
75
2 stars
34
1 star
58
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer service experiences varied widely, with some staff being praised for their friendliness and helpfulness, while others were reported as rude and unprofessional.
Cleanliness Issues
Several reviews highlighted significant cleanliness problems, including reports of blood stains, bed bugs, and unclean rooms.
Room Maintenance
Guests reported issues with room maintenance, including broken shower fixtures, non-functional elevators, and inadequate housekeeping services.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it satisfactory while others described it as disappointing and lacking variety.
Parking Fees
Many customers expressed frustration over the additional parking fees, which were not clearly communicated at check-in.
- WHWill Heath2 days ago2.0What is the point of blackout curtains if they do not close all the way? Nothing but bright lights shining straight in my face.
- BBBETTY BOOPDec 26, 20255.0I loved the service, the room, but the location was considered downtown Grand Rapids however, was that college in Michigan? Anyone knows that from Grand Rapids as northeast side, but still I mean it could have been better location but it was that excellent room and the ladies that work. The desk that night were awesome
- CJcherie johnsonDec 16, 20255.0Wonderful place, wonderful staff. We felt safe the entire time, rooms and hotel are clean.
- GBGracie BrintnallDec 12, 20252.0Make sure your getting the room you request before walking away from the front desk. We booked a king bed ahead of time, when we got to our room it most definitely was not the room we booked. With 2 rolling babies we like to sleep with them in between us. We got a room with two queens and my daughter ended up falling off the bed once. Not to mention the bed skirt to one of the queen beds was filthy not just stained there were dried up chunks involved. Our card keys stopped working twice while we were there for a total of 4 day 3 nights.
- LELonnie ErnstDec 5, 20255.0Great place! Very clean rooms and common areas. Spacious, well decorated rooms. Great complementary breakfast. Large selection of items. Good central location for exploring the area.
Frequently Asked Questions About Hampton Inn & Suites Grand Rapids Downtown
Does Hampton Inn & Suites Grand Rapids Downtown offer accessible parking and elevators?
Yes, the hotel provides accessible parking and an accessible elevator for guests with mobility needs.
Is breakfast included in the stay at Hampton Inn & Suites Grand Rapids Downtown?
Yes, a free hot breakfast buffet is available daily, and a grab-and-go breakfast bag is offered for guests on the move.
Are pets allowed at Hampton Inn & Suites Grand Rapids Downtown?
Yes, pets including cats and dogs are welcome at the hotel.
What are the check-in and check-out times at Hampton Inn & Suites Grand Rapids Downtown?
Check-in starts at 3:00 PM and check-out is by 12:00 PM.
Does Hampton Inn & Suites Grand Rapids Downtown provide free Wi-Fi?
Yes, free Wi-Fi is available in public areas along with public internet terminals.
Is there a fitness center and indoor pool at the hotel?
Yes, the hotel offers a free fitness center and a heated indoor pool for guests to use.
Can I park my car at Hampton Inn & Suites Grand Rapids Downtown?
Yes, parking and self-parking options are available for guests.
What nearby attractions can guests visit when staying at the hotel?
Guests can easily access Frederik Meijer Gardens and Sculpture Park, Gerald R. Ford Museum, and John Ball Zoo, all within close proximity.
Are there nearby hospitals accessible from Hampton Inn & Suites Grand Rapids Downtown?
Yes, Helen DeVos Children’s Hospital, Corewell Health Butterworth Hospital, and Mercy Health are all within walking distance and accessible by the complimentary area shuttle.
What nearby services related to health and medical are near Hampton Inn & Suites Grand Rapids Downtown?
There are multiple nearby health services including cosmetic and general dentists like Daniel J Burton DDS, dermatologists such as Patel, Dipa S. MD, and other medical professionals.