Business Details
About
Hotel
Daily Mandatory Charge includes: 4% Experience Grand Rapids Marketing Assessment. The Hampton Inn and Suites Grand Rapids - Airport 28th St hotel is located two miles from Gerald R. Ford International Airport and less than 15 minutes from Downtown and many of the attractions that Grand Rapids, Michigan has to offer.
This facility offers a tranquil lakeside setting just steps away from mouthwatering restaurants and amazing shopping. Also located nearby are some of West Michigan's largest companies. Here at the Hampton Inn and Suites Grand Rapids - Airport 28th St, we offer our complimentary On-the-House hot breakfast, an indoor pool, fitness room, and business center, as well as complimentary high-speed wireless Internet access throughout the hotel.
Whether traveling on business or with family to Grand Rapids, MI, treat yourself to all the amenities you can expect from the Hampton Inn and Suites Grand Rapids - Airport 28th Street hotel.
We love having you here at the Hampton Inn and Suites Grand Rapids - Airport 28th Street hotel.
Location
Hampton Inn & Suites Grand Rapids-Airport 28th St
5200 28th Street SE, Grand Rapids, MI
49512, United States
Hours
Reviews
4.1
725 reviews
5 stars
371
4 stars
186
3 stars
74
2 stars
41
1 star
53
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained, although some reported issues with dirty rooms and bathrooms.
Staff Service
The staff received high marks for being friendly, helpful, and accommodating, with several standout employees mentioned for their exceptional service.
Breakfast Quality
The breakfast offerings were generally well-received, with a good variety of options, though some guests suggested improvements and noted inconsistencies.
Location
The hotel is conveniently located near the airport and various restaurants, although some guests found it difficult to access.
Room Comfort
Rooms were described as spacious and comfortable, but there were complaints about noise from cleaning staff and maintenance.
- HDHeath Daniels5 days ago5.0It had everything you'd expect at a Hampton Inn.
- GNGulzeb NiaziNov 15, 20255.0I travel for work, so I stay at a hotel almost every week. Usually there is something or the other wrong with the hotel. I could not find a single thing to dislike about this one. The entire stay was splendid. The staff were all cheerful and friendly, the room was clean and had a great view, the breakfast was good, and the location was great in terms of proximity to the airport and businesses while still being secluded. OK I lied. I found one thing that could use improvement. The handle on the milk dispenser in the breakfast area doesn't work well. If you push it in, milk trickles out pretty slow. If you pull it out, it dispenses much faster but then you're more likely to make a mess by spilling milk while taking the cup out from behind the handle.
- JBJacob BucknerOct 20, 20251.0If you have an early wake up call this is the place to be. Since room service starts cleaning at 8am. Doors slamming left and right, walls banged by the vacuum and all the conversation of the workers are so loud and clear you know whats the tea. So if you’re trying to sleep in, it’s not gonna work. Rooms are nice though.
- DPD PierceOct 5, 20255.0The hotel is very clean. Checkin was easy. Location is excellent. Near many great restaurants and activities.
- MMMiranda MorganSep 28, 20255.0Used the app to check in and out. Stayed on 9/27/25. Great experience the young lady in the breakfast area was awesome, nothing was lacking for breakfast she kept it stocked very well. Food was good and warm. Paige (hope I spelled her name correctly) was fantastic and friendly at the desk, I was getting coffee and she said hold on I have some fresh coffee coming out, took my cup with her and brought a full cup back. The houseman was working but took the time to greet us. Great experience. We will return.
Frequently Asked Questions About Hampton Inn & Suites Grand Rapids-Airport 28th St
What accessibility features does Hampton Inn & Suites Grand Rapids-Airport 28th St offer?
The hotel provides accessible parking and accessible elevators for guests with mobility needs.
Is complimentary breakfast available at the hotel?
Yes, Hampton Inn & Suites Grand Rapids-Airport 28th St offers a complimentary hot breakfast buffet for guests.
Does the hotel provide airport shuttle service?
Yes, there is a free airport shuttle available for guests to and from Gerald R. Ford International Airport.
Are pets allowed at the Hampton Inn & Suites Grand Rapids-Airport 28th St?
Yes, both cats and dogs are welcome at this pet-friendly hotel.
What amenities are available for fitness and recreation?
The hotel features a free fitness center with equipment including elliptical machines, free weights, and treadmills, as well as one indoor pool.
What are the hotel's check-in and check-out times?
Check-in time is at 3:00 PM and check-out is at 12:00 PM.
Is parking available for guests at the hotel?
Yes, free self-parking is available for all guests at the Hampton Inn & Suites Grand Rapids-Airport 28th St.
How can guests connect to the internet during their stay?
The hotel offers free Wi-Fi access in public areas and internet terminals for convenient connectivity.
What nearby hotels can I consider if Hampton Inn & Suites Grand Rapids-Airport 28th St is fully booked?
Nearby hotels include Springhill Suites by Marriott and SpringHill Suites by Marriott Grand Rapids Airport Southeast, both located close to the airport and offering convenient accommodations.
Are there any nearby shopping options near the hotel?
Yes, guests can visit stores like Target, CVS Beauty, and RadioShack for shopping needs nearby, making it convenient to pick up essentials or enjoy some retail therapy.
Where can I grab a quick bite to eat near the Hampton Inn & Suites Grand Rapids-Airport 28th St?
Pizza Hut Express and Starbucks are nearby, offering quick and convenient dining options before or after your hotel stay.