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DoubleTree by Hilton Hotel Grand Rapids Airport

3.9
(1573 reviews)

Business Details

4747 28th Street SE, Grand Rapids, MI
49512-1915, United States
(616) 957-0100
https://www.hilton.com/en/hotels/grraidt-doubletree-grand-rapids-airport/

About

HotelDoubleTree
Daily Mandatory Charge includes: Experience Grand Rapids Marketing Assessment. Welcome to DoubleTree by Hilton Hotel Grand Rapids Airport, where our friendly staff will greet you at check-in with a warm, chocolate chip cookie. Enjoy a convenient location only two miles from Gerald R. Ford International Airport - easily reached via our complimentary shuttle service. Just one mile from I-96, our modern hotel offers convenient access to many Grand Rapids attractions, such as the Frederik Meijer Gardens & Sculpture Park, DeVos Place Convention Center and the Gerald R. Ford Presidential Museum. Discover restaurants, shops, businesses and vibrant nightlife just seven miles away in downtown Grand Rapids or take a day trip to Lake Michigan, only 40 minutes' drive from our hotel near Gerald R. Ford International Airport. Each of the inviting guest rooms at this Grand Rapids, Michigan, hotel feature contemporary amenities designed to help you relax and stay productive. Play video games on the flat-screen TV and check emails using complimentary WiFi at the spacious desk. Upgrade to a comfortable suite, offering separate living space, a kitchen and a whirlpool bath. Swim in the sparkling indoor pool with whirlpool or energize with the latest exercise equipment in the complimentary fitness center. Plan a successful meeting or magnificent wedding at this hotel in Grand Rapids, MI, with 10 flexible function rooms, an outdoor gazebo, a 24-hour business center and a variety of all-inclusive events packages. Enjoy Ganders Restaurant, featuring locally grown, produced, and brewed items.

Location

DoubleTree by Hilton Hotel Grand Rapids Airport
4747 28th Street SE, Grand Rapids, MI
49512-1915, United States

Hours

Reviews

3.9
1,573 reviews
5 stars
682
4 stars
453
3 stars
184
2 stars
95
1 star
159

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous guests reported unsanitary conditions, including mold, bugs, and dirty rooms.

Staff Performance

While some staff were praised for their friendliness, others were criticized for rudeness and poor customer service.

Amenities and Maintenance

Many reviews highlighted the lack of basic amenities like refrigerators and microwaves, as well as broken elevators and closed pools.

Location and Convenience

The hotel is conveniently located near the airport, which was appreciated by many guests.

Mixed Dining Experience

The breakfast buffet received positive feedback, but there were complaints about high food prices and limited options.
  • PT
    Political Trucker
    Dec 26, 2025
    1.0
    This place is nasty. They probably have room that look like the picture but they don’t give those out to anyone. When I walked into the room it made my skin crawl. I am currently on the phone with Priceline to get a refund but the front desk clerk refuses to answer the phone.
  • JB
    Joyce Byrd
    Dec 26, 2025
    5.0
    We only parked to be dropped off at the airport. Our driver was kind and helpful. Thank you for allowing this service to and from the airport.
  • MC
    Mike c
    Dec 14, 2025
    4.0
    There breakfast bar is fantastic.
  • KA
    Kamal Anand
    Dec 11, 2025
    3.0
    Close to Airport and hotels
  • JP
    jerry piper
    Dec 8, 2025
    4.0
    Was good except food prices were a bit high at restaurant. Very limited options. Very poor type parking for closeness for handicap. Elevator is very very slow and rooms did not keep hallway or other rooms noise out.

Frequently Asked Questions About DoubleTree by Hilton Hotel Grand Rapids Airport

What type of parking is available at DoubleTree by Hilton Hotel Grand Rapids Airport?

The hotel offers free self-parking with accessible parking spaces available.

Does the hotel provide shuttle services to the airport?

Yes, there is a complimentary airport shuttle service to Gerald R. Ford International Airport.

Brand Certified Facts from DoubleTree by Hilton Hotel Grand Rapids Airport

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Certified March 01, 2026Yext Knowledge Graph
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