Business Details
About
HotelDoubleTree
Daily Mandatory Charge includes: Experience Grand Rapids Marketing Assessment. Welcome to DoubleTree by Hilton Hotel Grand Rapids Airport, where our friendly staff will greet you at check-in with a warm, chocolate chip cookie. Enjoy a convenient location only two miles from Gerald R. Ford International Airport - easily reached via our complimentary shuttle service. Just one mile from I-96, our modern hotel offers convenient access to many Grand Rapids attractions, such as the Frederik Meijer Gardens & Sculpture Park, DeVos Place Convention Center and the Gerald R. Ford Presidential Museum. Discover restaurants, shops, businesses and vibrant nightlife just seven miles away in downtown Grand Rapids or take a day trip to Lake Michigan, only 40 minutes' drive from our hotel near Gerald R. Ford International Airport.
Each of the inviting guest rooms at this Grand Rapids, Michigan, hotel feature contemporary amenities designed to help you relax and stay productive. Play video games on the flat-screen TV and check emails using complimentary WiFi at the spacious desk. Upgrade to a comfortable suite, offering separate living space, a kitchen and a whirlpool bath. Swim in the sparkling indoor pool with whirlpool or energize with the latest exercise equipment in the complimentary fitness center. Plan a successful meeting or magnificent wedding at this hotel in Grand Rapids, MI, with 10 flexible function rooms, an outdoor gazebo, a 24-hour business center and a variety of all-inclusive events packages. Enjoy Ganders Restaurant, featuring locally grown, produced, and brewed items.
Location
DoubleTree by Hilton Hotel Grand Rapids Airport
4747 28th Street SE, Grand Rapids, MI
49512-1915, United States
Hours
Reviews
3.9
1,621 reviews
5 stars
713
4 stars
464
3 stars
189
2 stars
95
1 star
160
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted unsanitary conditions, including reports of bed bugs, mold, and dirty rooms.
Staff Performance
While some guests praised the friendly and helpful staff, others reported rude service and poor customer support.
Facilities Maintenance
Guests noted that many facilities, such as elevators and the pool, were out of order or in need of repair, contributing to a negative experience.
Value for Money
Several customers felt that the hotel did not meet expectations for the price, citing high food prices and lack of amenities like microwaves and fridges in rooms.
Location Convenience
The hotel is conveniently located near the airport, which was appreciated by many guests.
- PTPolitical TruckerDec 26, 20251.0This place is nasty. They probably have room that look like the picture but they don’t give those out to anyone. When I walked into the room it made my skin crawl. I am currently on the phone with Priceline to get a refund but the front desk clerk refuses to answer the phone.
- JBJoyce ByrdDec 26, 20255.0We only parked to be dropped off at the airport. Our driver was kind and helpful. Thank you for allowing this service to and from the airport.
- MCMike cDec 14, 20254.0There breakfast bar is fantastic.
- KAKamal AnandDec 11, 20253.0Close to Airport and hotels
- JPjerry piperDec 8, 20254.0Was good except food prices were a bit high at restaurant. Very limited options. Very poor type parking for closeness for handicap. Elevator is very very slow and rooms did not keep hallway or other rooms noise out.
Frequently Asked Questions About DoubleTree by Hilton Hotel Grand Rapids Airport
What type of parking is available at DoubleTree by Hilton Hotel Grand Rapids Airport?
The hotel offers free self-parking with accessible parking spaces available.
Does the hotel provide shuttle services to the airport?
Yes, there is a complimentary airport shuttle service to Gerald R. Ford International Airport.
Are pets allowed at DoubleTree by Hilton Hotel Grand Rapids Airport?
Yes, both cats and dogs are welcome at the hotel.
What amenities does the hotel offer for fitness and recreation?
The hotel has a complimentary fitness center, an indoor pool, and a hot tub available to guests.
Is the hotel accessible for guests with mobility impairments?
Yes, DoubleTree by Hilton Hotel Grand Rapids Airport is mobility accessible and features elevators and accessible parking.
What dining options are available at the hotel?
There is one restaurant on-site, Ganders Restaurant, which features locally grown and brewed items.
What are the check-in and check-out times at the hotel?
Check-in time is at 4:00 PM and check-out time is at 12:00 PM.
Are there nearby dining options close to the hotel?
Yes, nearby dining options include Smokey Bones Bar & Fire Grill, The Wing Experience, The Burger Experience, LongHorn Steakhouse, Fuji Buffet & Grill, and Applebee's Grill + Bar.
What other hotels are located near DoubleTree by Hilton Hotel Grand Rapids Airport?
Nearby hotels include Courtyard by Marriott Grand Rapids Airport, Courtyard By Marriott, Rodeway Inn, Motel 6 Grand Rapids - Airport, and COURTYARD by Marriott-Kentwood.
How can guests access local services such as auto repair near the hotel?
Guests can visit nearby services like The Wash Shop, Oil Changers, Fast Trak Quick Oil and Lube, Performance Plus Quick Oil Change, and Monro Auto Service and Tire Centers for automotive needs.