Business Details
About
HotelWedding VenueConference CenterExtended Stay HotelCandlewood Suites
Stay at one of the top hotels in Grand Rapids, MI
This pet friendly hotel offers apartment-style suites with all the conveniences of home to meet extended stay or short-term hotel needs. Located just 3 miles from GRR Airport - Gerald R. Ford International with complimentary airport shuttle.
Stay active with the onsite gym featuring new ellipticals, treadmills, and free weights. The hotel also offers complimentary guest laundry and a Candlewood Cupboard stocked with food, beverages, and personal items. Each guest suite includes a fully equipped kitchen and living space that will make you feel right at home. Relax under the gazebo, take a dip in the indoor pool, or prepare your favorite dish on the gas grill.
Corporate travelers appreciate this ideal location near Steelcase Headquarters, Amway, Spectrum Health, Cascade Engineering, and Meijer.
Our on-site flexible meeting space caters to groups, corporate, government, and association travelers and can accommodate up to 80 people. This Grand Rapids Michigan Hotel is located next door to the MVP Sports Fieldhouse. We are also situated 4.5 miles from Thornapple Pointe Golf Course, 2 miles from Woodland Mall and Centerpointe Mall, and only 5 miles away from the Frederik Meijer Gardens.
Book your home away from home at the Candlewood Suites Grand Rapids Airport.
Location
Candlewood Suites Grand Rapids Airport by IHG
5401 28th Street Court Southeast, Grand Rapids, MI
49546, United States
Hours
Reviews
3.3
418 reviews
5 stars
154
4 stars
77
3 stars
45
2 stars
36
1 star
106
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and attentive during their stay.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty rooms, unpleasant odors, and maintenance issues.
Value for Money
Guests appreciated the value for money, especially for rooms with kitchens, but noted that the hotel shows signs of aging.
Amenities and Maintenance
Guests expressed disappointment over missing amenities like a hot tub and reported various maintenance issues, including plumbing and air conditioning problems.
Reservation Problems
Multiple customers experienced issues with reservations, including overbooking and difficulty checking in.
- JHJon HulettDec 29, 20255.0Very friendly staff, very nice rooms. Shuttle driver was super friendly.
- MDMy Life- DIYDec 27, 20253.0No frills hotel. THERE IS NO HOTTUB! They have bricked it over and now there is only a pool. Towels were empty but the pool was clean. I didn't know you can have dogs here, I heard large ones barking in the room while walking by so I guess they are allowed(?) The pool is open till 11. Upon checkin they couldn't find the reservation, but after awhile they found it. I liked the lobby/business computer area and convince store area for food. Unless you drive nowhere to walk to. The building is aged for sure and a smell of something in the halls. The rooms have large kitchens with everything you need to cook something and eat. I loved the loan cabinet that you could loan out anything from kitchen gadgets to board games to basketball. If your looking for something cheap and dont need frills but want a large kitchen, this would be the place. The bedding did have marks on the white sheets, but the shower water pressure was great and loved the heat lamp in the bathroom.
- TBTraci BeertechDec 22, 20255.0Enjoyed my stay ..nice sized room with a nice size kitchen and bathroom for handicapped ♿️ & elderly people.
- ESElizabeth StantonDec 17, 20255.0This hotel is awesome staff is super friendly and pretty prompt for any need. working with Shante Byers has been great. she is super nice and easy to work with and has been awesome to myself and whole family. I couldn’t ask for a better director of sales here at this hotel Shante Byers is 100% awesome.
- CCCDec 10, 20251.0Absolutely disgusting hotel, the kind you walk into and wonder if you should even risk sleeping under the bed covers. With exception of the lobby, the building is noticeably old, worn, and ill-maintained. The whole place has this strange, disgusting odor. My room looked like it had some minor upgrade work done to it, but it needs so much more done to be acceptable, not even necessarily modern. Vents were rattling, painted over, and ajar; the floors and ceiling tiles stained; the bathroom moldy and with cracking floor tiles and a toilet that needed to be babysat to flush properly. I could hear my neighbors all throughout the night. The heat was turned up to 78 degrees when I got in for some reason. The staff was relatively friendly, but apparently forgot to schedule a shuttle to the airport for me despite confirming at check in, which left me scrambling and almost missing my flight. Spend the extra $20 and stay at the Holiday Inn Express across the street.
Frequently Asked Questions About Candlewood Suites Grand Rapids Airport by IHG
Does Candlewood Suites Grand Rapids Airport offer accessibility features?
Yes, the hotel provides accessible parking and is mobility accessible with an elevator available.
Is there an airport shuttle service at Candlewood Suites Grand Rapids Airport?
Yes, the hotel offers a free airport shuttle service to and from Gerald R. Ford International Airport (GRR).
What are the check-in and check-out times at this hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Are pets allowed at Candlewood Suites Grand Rapids Airport?
Yes, pets including cats and dogs are welcome at the hotel.
What fitness facilities are available to guests?
The hotel features a free fitness center with elliptical machines, treadmills, and free weights.
Does the hotel have enhanced cleaning and safety protocols?
Yes, the hotel uses commercial grade disinfectants, enhanced cleaning in common areas and guest rooms, and sanitize high-touch items. Contactless check-in and checkout are also available.
Are there any meeting or event spaces at Candlewood Suites?
Yes, the hotel has three meeting rooms that can accommodate up to 80 people, suitable for groups, corporate, government, and association travelers.
What options are there for laundry services?
Guests have access to full-service laundry facilities onsite.
What nearby sports and fitness venues can guests visit?
Guests can visit MVP Fieldhouse and MSA Fieldhouse, both gyms and sports venues located next to the hotel, as well as Michigan Lax Academy and Michigan Volleyball Academy nearby for sports and fitness activities.
Which nearby shopping centers are close to Candlewood Suites Grand Rapids Airport?
Woodland Mall and Centerpointe Mall are located approximately 2 miles from the hotel, offering convenient shopping options for guests.
Are there dining options near Candlewood Suites Grand Rapids Airport?
Yes, nearby dining options include Chick-fil-A for fast food and Starbucks for coffee and beverages.