Best Western Beacon Inn

4.1
937 reviews

About

Hotel
Located in Grand Haven,MI, the Best Western Beacon Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Beacon Inn
1525 S BEACON BLVD, Grand Haven, MI
49417, United States

Hours

Reviews

4.1
937 reviews
5 stars
476
4 stars
264
3 stars
94
2 stars
36
1 star
67

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the rooms were clean and well-maintained, although some reported issues with specific rooms being dirty or having unpleasant odors.

Staff Service

Feedback on staff was mixed; while some praised the friendly and accommodating service, others reported rudeness and unprofessional behavior from certain staff members.

Breakfast Quality

The breakfast received varied reviews, with some guests enjoying the selection and quality, while others found it lacking or poorly managed.

Room Conditions

Several reviews mentioned that rooms were dated and in need of repairs, with issues such as musty smells, uncomfortable beds, and maintenance problems.

Location

The hotel is conveniently located near attractions, but some guests expressed disappointment with the layout of the property, particularly regarding rooms not being attached to the main building.
  • MD
    Molly Detwiler
    Nov 16, 2025
    4.0
    The room was clean and quiet. Breakfast items were good. Staff were friendly.
  • MS
    Melissa Stamey
    Oct 12, 2025
    5.0
    Clean rooms great breakfast clean rooms
  • DW
    David Walker
    Oct 9, 2025
    5.0
    We stayed there for a week in late September on the 3rd floor. Clean rooms with a nice (indoor) pool and places outside to sit and relax. Breakfast bar included each morning with a wide variety of options including make your own waffles, sometimes eggs, sometimes biscuits and gravy; fresh fruit, yogurt, cereal, coffee, and tea. My wife does extensive review reading of the various places we could stay and this checked all her boxes for good price, not too noisy, and convenient location. We were very happy with our stay and would come back.
  • JC
    john coyne
    Oct 6, 2025
    3.0
    No hand soap in the room. Was told to use the shower soap when I called the desk. The breakfast was quite lacking even though it was free. The fried eggs were cold and looked like rubber.
  • CK
    Courtney Khozouie
    Sep 29, 2025
    1.0
    Staff was rude, the first room we were in was dirty and once we changed rooms the staff gave dirty looks and made us feel incredibly unwelcome. The first rooms carpet was filthy, there was hair all in the shower. Once we had just gotten into the new room, which wasn’t much cleaner and were loading our things into the new room, we had left my underaged daughter alone in the room and at one point the housekeeper let herself into our room UNANNOUNCED and shouted at my underaged daughter, “does it stink in here!”. This was incredibly unprofessional and I wouldn’t even let my dog stay here with the amount of filth on the floor. Whole staff was incredibly rude and the rest of our trip we received glares. Let me just add WE WERE HERE FOR ONLY ONE NIGHT. They also got an additional $50 deposit which was already paid initially a few days prior so don't know what that went for and why they needed more money. Overall will be contacting someone higher up for this.

Frequently Asked Questions About Best Western Beacon Inn

Does Best Western Beacon Inn provide free Wi-Fi to guests?

Yes, Best Western Beacon Inn offers free Wi-Fi access to all guests.

What are the operating hours of Best Western Beacon Inn?

The hotel is open 24 hours a day, 7 days a week.