Best Western Gaylord

4.2
446 reviews

About

HotelBest Western
Located in Gaylord,MI, the Best Western Gaylord is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Gaylord
1201 W MAIN ST, Gaylord, MI
49735, United States

Hours

Reviews

4.2
446 reviews
5 stars
276
4 stars
87
3 stars
30
2 stars
18
1 star
35

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and accommodating during their stay.

Cleanliness

Overall, guests found the rooms and common areas to be clean and well-maintained, although some noted issues with specific areas like the pool.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it lacking in quality and options.

Security Concerns

Several reviews highlighted significant security issues, including malfunctioning locks and unsecured entrances, raising concerns about guest safety.

Room Comfort

While many guests appreciated the comfort of the beds and spaciousness of the rooms, some reported issues with outdated furniture and maintenance problems.
  • MB
    Michelle Braun
    2 days ago
    5.0
    Great hotel. Comfy, updated and clean rooms and common areas. Nice staff and great breakfast. Affordable and easy access!! Would definitely stay again.
  • JT
    Jessica Thomason
    Jan 3, 2026
    5.0
    We love this hotel only issue we had was a older lady for breakfast she was rude but its ok room was amazing people are so friendly, hot tub and pool was perfect they made sure we were good and told us if we need anything to let them know. Im having surgery on the 16th and we are staying here again for a few days
  • DB
    Douglas Bradford
    Dec 28, 2025
    1.0
    This was a terrible experience. Couldn't get the number to the place directly, had to book thru a central hub. Asked if they had a hot tub. Yup got a hot tub. Check in. They tell us hot tubs been down for weeks. Ratty carpets thru the hallways. Used cups behind the bed.
  • KS
    Kim Smith
    Dec 2, 2025
    3.0
    My family and I stayed here on Thanksgiving night. Check-in was great, desk clerk was awesome. Got up to our rooms and one of them didn't have heat. The desk clerk came up to the room and got the heat working. Then the power went out, not the fault of the hotel, power lines were falling and catching on fire. Asked and got extra blankets to keep warm until power was restored. Power was restored around 1:30am. In the morning tried to take a shower but there wasn't any hot water. Mentioned this at check out and was told it should be working now....I am checking out unable now to take a shower. Was not offered any type of discount for all the inconveniences.
  • AF
    Adrianne Flaska-Saxton
    Nov 6, 2025
    5.0
    Super friendly staff who greet you upon arrival, the room was clean and the location is right off the freeway with numerous stores and restaurants nearby. Will definitely stay here again!

Frequently Asked Questions About Best Western Gaylord

What is the address of Best Western Gaylord?

Best Western Gaylord is located at 1201 W Main St, Gaylord, MI 49735, US.

Does Best Western Gaylord offer free Wi-Fi to guests?

Yes, Best Western Gaylord provides free Wi-Fi access for all guests.