Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including dirty rooms, stained sheets, and unpleasant odors.
Customer Service
While some staff members were praised for being friendly and helpful, others received complaints for rudeness and poor communication.
Facilities Condition
Many guests noted that the hotel is in need of renovations, with outdated furniture, broken amenities, and maintenance issues.
Breakfast Quality
The breakfast offerings were generally described as basic and lacking variety, with some guests expressing disappointment.
Pool Temperature
Several reviews mentioned that the pool was too cold for comfort, impacting the overall experience.