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About
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Feel the vibe of Detroit’s rich musical tapestry at Hotel Indigo Detroit Downtown, where a nod to Motown, rock’n’roll, and the evolution of hip-hop is infused into every aspect of our hotel. From Motown-themed décor to mid-century modern furnishings and local art, you'll feel the rhythm of the city.
Explore the heart of Motor City, with attractions like Detroit International Riverwalk, Ford Field, Little Caesars Arena, and the Detroit Institute of Arts – just minutes away.
Savor diverse regional flavors at The Trolley Room Bar & Grill, where handcrafted cocktails and craft beer pair with locally sourced cuisine in a chic ambiance. With upscale amenities, modern guest rooms and suites, and stunning city views, your Detroit journey starts here, where music and culture unite.
Location
Hotel Indigo Detroit Downtown by IHG
1020 Washington Boulevard, Detroit, MI
48226, United States
Hours
Reviews
3.8
2,678 reviews
5 stars
1,227
4 stars
590
3 stars
348
2 stars
201
1 star
312
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and attentive service from staff, particularly bartenders Jazmin and Jenise, who were highlighted for their exceptional hospitality.
Food Quality
The food received numerous positive remarks, especially from the Trolley Room, with specific mentions of delicious dishes prepared by Chef Nigel.
Room Conditions
While many guests found the rooms clean and comfortable, there were complaints about outdated facilities and issues such as noise and missing amenities.
Security Concerns
A serious concern was raised regarding hotel security, with an incident of a room break-in and lack of adequate safety measures reported.
Location
The hotel's location was frequently noted as a positive aspect, being convenient for exploring downtown Detroit.
- JAJenica Abinojar1 day ago5.0We had a few issues with the toilet leaking, the staff immediately handled and upgraded our room and provided a breakfast voucher. All staff amazing! Great location! Rooms are a little dated and worn though most hotels with a lot of traffic and older will have that. Felt safe and had everything we needed at this hotel!
- AWAlice Wyatt5 days ago1.0Wow. Just wow. I’ve never experienced customer service this amazing if by amazing you mean rude, dismissive, and hanging up on paying customers. All we wanted was a simple cancellation, but apparently that was too much effort for the staff. Incredible. Truly, if you want to be treated like your time and money don’t matter, this is the place to stay. Otherwise, run far, far away. Absolutely disgraceful.
- DMDavid MahonNov 14, 20255.0Jenise provided fast, friendly, pressure-free service at the Trolley Room. The food and drinks are consistently good here. The rooms are clean, well-maintained. Park your car around the corner (a separate charge) and take ride share everywhere. The wait time is tiny and the fares are low.
- PMPat MNov 14, 20251.0Flight cancelled due to Govt Shutdown. Canceled 22hrs in advance and they still charged me. I booked a diff IHG Hotel in a city that I could fly to, they didn’t care. They didn’t return my calls or reply with a solution on the app even though they guaranteed me a 48hr reply .
- SESean EstesNov 8, 20255.0Rooms were very nice and clean. Service was great! The view from inside the room was the party piece for sure! My only complaints were that there is a fair amount of hallway noise that leaks in through the door, The bathroom shower was in need of a safety handle and could use more ventilation. I also believe my fridge was running low on Freon or something because it was running low the entire stay.
Frequently Asked Questions About Hotel Indigo Detroit Downtown by IHG
Is Hotel Indigo Detroit Downtown by IHG suitable for business travelers?
Yes, Hotel Indigo Detroit Downtown by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.
Does Hotel Indigo Detroit Downtown by IHG have a loyalty program?
Yes, Hotel Indigo Detroit Downtown by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo Detroit Downtown by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.
How can I make a reservation at Hotel Indigo Detroit Downtown by IHG?
Reservations can be made directly through the IHG App, IHG website, or by contacting the hotel's reservation department. To get the best rates and promotions, it's recommended to book directly through the hotel's website or call their reservation line.
Can I cancel or modify my reservation at Hotel Indigo Detroit Downtown by IHG?
The cancellation and modification policies may vary depending on the specific reservation type and rate selected. It's advisable to review the hotel's cancellation policy before booking. Generally, flexible rates allow easier modifications and cancellations, while non-refundable rates may have stricter terms. For precise details, reach out to the hotel directly.
Are there any special packages or deals available?
Hotel Indigo Detroit Downtown by IHG often offers special packages and deals to celebrate various occasions, seasons, and holidays. These promotions can include discounted rates, complimentary amenities, and other added benefits. To see the latest offers, visit the hotel's official website or check out their social media channels.
Does Hotel Indigo Detroit Downtown offer parking?
Yes, Hotel Indigo Detroit Downtown offers valet parking which starts at $40 USD. There is also public self-parking available nearby.
Which airport is closest to Hotel Indigo Detroit Downtown?
Hotel Indigo Detroit Downtown offers proximity to Detroit Metropolitan Airport (DTW), Windsor International Airport (YQG), and Coleman A. Young International Airport (DET).
Does Hotel Indigo Detroit Downtown offer an airport shuttle?
No, Hotel Indigo Detroit Downtown does not offer an airport shuttle.
How old do I have to be to make a reservation and check-in at Hotel Indigo Detroit Downtown?
To reserve and check-in to a room in Hotel Indigo Detroit Downtown, you must be at least 21 years old.
Does Hotel Indigo Detroit Downtown offer a local shuttle?
No, Hotel Indigo Detroit Downtown does not offer a local shuttle.
What is the check-in and check-out time at Hotel Indigo Detroit Downtown by IHG?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does Hotel Indigo Detroit Downtown allow pets?
Yes, dogs are allowed at the hotel. Cats are not permitted.
Is breakfast available at Hotel Indigo Detroit Downtown?
Yes, breakfast is available for guests at the hotel.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas of the hotel.
Are there fitness facilities available at Hotel Indigo Detroit Downtown?
Yes, there is a fitness center available for free, including elliptical machines, treadmills, and free weights.
What sanitation measures are in place in food areas?
The hotel uses additional sanitation in food areas, employs commercial-grade disinfectants, and adheres to safe handling for food services.
Are there nearby restaurants close to Hotel Indigo Detroit Downtown by IHG?
Yes, nearby restaurants include 24 Grille, The Trolley Room, Big City Bar & Grill, The Motor Bar, Starbucks, Roast, Sullivan's Steakhouse, and Boulevard Room, offering a variety of American cuisine, bars, coffee shops, and steakhouses for guests to enjoy.
What notable landmarks or attractions are near Hotel Indigo Detroit Downtown?
Guests can explore the Detroit Institute of Arts, Ford Field, Little Caesars Arena, Alexander Macomb Monument, Lafayette Greens Urban Garden, Greening of Detroit Park, and the Theodore Levin United States Courthouse, all located nearby for sightseeing and cultural experiences.
How can nearby parking facilities assist guests?
Park-Rite Parking Lot and valet parking at the hotel provide convenient options for guests arriving by car. Valet parking starts at $40 USD, and self-parking is also available nearby, making it easy to access the hotel and downtown Detroit.
Are there nearby coffee shops for guests looking for a quick refreshment?
Yes, guests can visit nearby coffee shops such as WBC Coffee and Starbucks for a quick coffee or snack near the hotel.