Business Details
About
Hotel
The Doubletree Hotel Detroit/Dearborn near the suburban west Detroit town of Dearborn, Michigan, is only nine miles from downtown Detroit and minutes from Detroit Metro Airport (DTW). Our full-service hotel is conveniently located off the Southfield Expressway at Ford Road, with easy access to I-94, I-96 and all major Detroit-area thoroughfares.
Hotel Features Include The unique Great Room, a great place to meet, relax, watch TV, and stay connected over cocktails or a cup of Starbucks coffee, Classic presentation in a casual atmosphere and nouvelle cuisine at the grille39 restaurant, serving breakfast, lunch and dinner daily, Our well-equipped fitness center, indoor pool, and whirlpool, where guests can keep a good health regimen, Over 12,000 square feet of versatile, state-of-the-art meeting space including an elegant ballroom that can accommodate as many as 800 people, Convenient 24-hour business center.
Guest Rooms Feature Wireless high-speed Internet access throughout the hotel and in all 347 spacious guest rooms and whirlpool suites, exceptionally comfortable Sweet Dreams by Doubletree beds, Modern conveniences - generous work surfaces, two-line phones, data ports and remote guestroom printing - so you can stay productive and connected, Executive Suites with modern amenities including flat panel plasma TV, full desk and conference table
Doubletree Hotel Detroit/Dearborn Neighborhood within
one mile of Ford World Headquarters, University of Michigan Dearborn, Henry Ford College and the AAA World Headquarters. Minutes from Detroit Diesel, UAW, GM and dozens of other regional and Fortune 1000 companies. Huntington Place Convention Center, Michigan's world class convention facility, is a quick 20-minute drive. For your leisure plans, enjoy easy access to all the wonderful attractions of the Motor City -The Henry Ford, the world-famous Detroit Zoo, Comerica Park, Ford Field, and shopping at the Fairlane Town Center
Location
DoubleTree by Hilton Hotel Detroit - Dearborn
5801 Southfield Expressway, Detroit, MI
48228, United States
Hours
Reviews
4.0
2,869 reviews
5 stars
1,385
4 stars
765
3 stars
311
2 stars
136
1 star
272
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including unresponsive staff and rude interactions.
Cleanliness Concerns
Many reviews highlighted dirty rooms, including issues with mold, unclean bathrooms, and unkempt common areas.
Room Condition
Guests frequently mentioned that rooms were outdated and in need of maintenance, with issues like broken fixtures and peeling wallpaper.
Breakfast Quality
The breakfast buffet received mixed reviews, with some guests finding it overpriced and lacking in quality.
Positive Staff Interactions
Despite the negative feedback, some guests praised specific staff members for their helpfulness and friendliness.
- SNSherry Nappier2 days ago4.0Nice place convenient to shopping and dining. Food in the hotel restaurant wasn't very good, but the banquet food was excellent! Room was adequate, although a drawer was broken, and we had to unplug the phone because the message light wouldst stop blinking.
- D5damiano 593 days ago4.0Très déçu du prix des petits déjeuné vu le matériel hs. Et aussi ce qui est proposé. Il faudrait revoir ceci. L accueil avec les cookies sont sympa mais il y aura des améliorations a prévoir. Par contre le seul homme de chambre d une 20 ene 30ene d annee qui ne sait pas dire bonjour quand on le croise c est un manque de respect Les autres étaient tous poli.
- JMJonathan McClain5 days ago3.0The lobby is beautiful and the staff are friendly! From there on out the hotel struggles. We stay at numerous Hilton hotels throughout the year and this is the first time we skipped the breakfast due to the available options and apparent quality of food. (I attempted multiple picture but was asked not to) Rooms we adequate but dated and for two days we passed the same candy wrapper, pile of towels and food trays outside of rooms. Next time we will look for alternative accommodations.
- KPKris PETERSONNov 10, 20251.0I check in on November 7 and my check out was on the 9th I had 2 rooms 152 & 158 upon check I ask to have my room serviced for housekeeping 158 which they told me to call in the morning ok I call at 8am they say housekeeping will be around 12pm cool housekeeper shows up around 11:45 I helped bag and took the trash I left only to come back around 4pm and see the housekeeper on sat a bag of clean towels did not change the bedding did not clean the bathroom they then tell me housekeeping was still coming but I had them change my room only to see half cleaned shower had 2 things of conditioner and a shampoo I called for shower gel never received it out of my 7 years of staying here this has to been the worst stay ever
- JAJoanna A.Nov 9, 20251.0Avoid at all costs - they apparently have a policy to only clean every other day, unless you ask otherwise, and don’t list this anywhere on the listing or mention this at check-in. Upon returning to our room midday and finding it wasn’t cleaned we asked to have it cleaned, and they said they couldn’t guarantee it but they’d at least bring up fresh towels, which they ultimately didn’t. We called down to the swamped individual at the front desk after returning to our room later that evening, they apologized and said someone would up to give us a change of towels but no one came. After calling again 30+ minutes later and not getting anyone because management decided it would be a brilliant idea to only put one overworked employee at the front desk, we finally went down at midnight to get towels. The person working the front desk is very professional and apologetic, but otherwise am appalled by the lack of service. There is trash lining the hallways because of the lack of a proper cleaning crew. If I wanted no cleaning services I would’ve chosen an Air bnb for a fraction of the cost. Just choose somewhere else for your stay.
Frequently Asked Questions About DoubleTree by Hilton Hotel Detroit - Dearborn
What accessibility features does DoubleTree by Hilton Hotel Detroit - Dearborn offer?
The hotel offers accessible parking, accessible elevators, and is mobility accessible to ensure comfort for all guests.
Is parking available for guests at this hotel?
Yes, guests can take advantage of parking options including self-parking at the hotel.
Does the hotel provide pets accommodation?
Yes, the hotel is pet friendly and welcomes both cats and dogs.
What dining options are available at the hotel?
The hotel features one restaurant and a bar, serving breakfast, lunch, and dinner daily.
Are there fitness or recreational facilities at the hotel?
Guests can use the free fitness center, indoor pools, and a hot tub available on the property.
Is the hotel environmentally conscious with sustainability programs?
Yes, it holds eco-certifications including ISO14001, ISO50001, and Hilton LightStay, offers eco-friendly toiletries and compostable food containers and cutlery.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Detroit - Dearborn?
Check-in starts at 3:00 PM and check-out is by 12:00 PM.
What nearby attractions can guests visit around the hotel?
Guests can explore The Henry Ford museum, the world-famous Detroit Zoo, Comerica Park, Ford Field, and shop at Fairlane Town Center, all easily accessible from the hotel.
Are there nearby dining options around the hotel?
Yes, nearby dining options include Grille 39, Chili's Grill & Bar, Red Robin Gourmet Burgers and Brews, and It's Just Wings, providing a variety of cuisines for guests to enjoy.
How can guests access the hotel from downtown Detroit or the airport?
The hotel is conveniently located off the Southfield Expressway at Ford Road with easy access to I-94, I-96, and major thoroughfares. It is just nine miles from downtown Detroit and minutes from Detroit Metro Airport (DTW), with a local shuttle service available.