KM
Kerry Modawell
4 days ago
I stay here often with work and my job. I love the friendly staff, Lucille is wonderful, and she just makes you feel at home. The rooms are very clean, great convenient location. I highly recommend this hotel.
JI
Jennie Ifanis
Jan 3, 2026
I stayed here between Dec. 25-29, 2025 to visit family nearby and it provided all the basic necessities for my vacation.
The staff was friendly and I didn't hear much noise during the day or night (excluding one guy who always stomped above my room, but it didn't happen too often) I got a peaceful rest in their special suite that came with a heart-shaped tub- that was definitely used as much as possible!
The television worked properly, along with charging ports. I also had a sink in the bathroom and main room, plus a mini fridge and microwave. The hotel breakfast was decent, with my favorites being the french toast and sausage patties.
The location is nearby a Walgreens, gas station, and a couple food spots like Applebees, Little Ceasers, and Panda Express. Most of these are walkable, but if you don't want to put in that effort (especially in the middle of winter) they're all just a quick 1-3 minute drive away.
While you shouldn't expect anything remarkable when you stay here, that doesn't make it poor in the slightest. As long as I have a sturdy roof over my head, polite staff, and cooked food, I wouldn't mind coming here again.
SM
Scott Mcmurray
Dec 11, 2025
The team Lucille and Linda went above and beyond to look after us. We had a 3 day stay and travelling from the UK we needed rest. The rooms were clean and tidy and help was always there when needed. I needed printing going and she went above and beyond to make sure I had access to print.
Thank you for a comfortable stay.
Scott and Terry
MM
Marcy Morris
Dec 4, 2025
Lucine Wallace at the front desk at Best Western Davison Inn in Davison MI was the nicest, friendliest, and most helpful hotel clerk that I have ever dealt with. We travel for work nationwide and deal with hundreds of hotel clerks and front desk attendants each year. I have to say, after driving 17 hours and being sore and worn out, Ms Lucine Wallace was amazing and so very accommodating. She had a smile on her face and was so eager to help and get us checked in after our trip. Top notch. If you could clone her I would suggest putting her in every hotel you have. Rooms are great. Quiet. And nice property. Thank you Lucine! -Kevin (Marcy's better half lol)
CF
Cheryl Field
Nov 23, 2025
If I could give it zero stars, I would.
Our group booked multiple rooms at this Best Western for a wedding, and the experience was hands-down one of the most unprofessional situations I’ve encountered because of the front desk clerk, Linda.
The night before our stay, my sister called the hotel multiple times to confirm two things:
1. Early check-in, since the wedding ceremony began at 3 PM, the exact time the hotel’s check-in starts.
2. Approval for her corgi.
Each time, she was told yes.
When we arrived, none of the rooms were ready — so the early check-in we were repeatedly promised became meaningless. Then Linda suddenly announced that dogs were not allowed. This made zero sense, especially since there was a yellow lab already in the hallway, and later another guest checked in with a dog without a single issue.
This wasn’t a policy.
This was inconsistency — and selectively enforced against us.
Because of Linda’s false information, my sister had to drive all the way back to my mother’s house to drop off the dog, causing her to miss our nephew’s wedding entirely. She traveled from Virginia specifically to attend. And she missed the wedding because of one employee’s misinformation and attitude.
Then Linda added insult to injury by lying to her manager, blaming the situation on my sister’s behavior which was calm, respectful, and appropriate the entire time. Linda dramatically claimed it was “the worst interaction she’s ever had,” which is a truly unbelievable statement coming from someone in hospitality.
But Linda didn’t stop there.
She was overheard talking about us to other guests, calling my sisters “crazy.” That level of unprofessionalism is unacceptable for anyone representing a hotel. Linda told my sister she “could not stay at the hotel at all” — even after we explained the dog wouldn’t be left in the room alone. And she later misrepresented the situation to her manager to cover herself.
And here’s the part that truly crossed the line:
In the morning, Linda decided to tell us that an ambulance that arrived in the middle of the night while we were sleeping was “for someone in your wedding party.” This was a complete breach of privacy, wildly inappropriate, and entirely unnecessary. The person involved turned out to be my sister’s husband’s ex-wife’s nephew — someone we had absolutely no connection to. Linda had no reason to share that information with us, let alone deliver it in such an accusatory tone.
This wasn’t a misunderstanding nor a tough day at work. This was bias, dishonesty, gossiping about guests, and mishandling private information.
For even a 3 star hotel, this behavior is absolutely unacceptable. Someone who lies to guests, targets specific people, spreads rumors, and tosses around private medical details has no place working at a front desk.
Our entire experience, including a family member missing a once-in-a-lifetime event was caused solely by Linda’s conduct.