At the Best Western Plus Coldwater Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Coldwater Hotel will stand out among other hotels in Coldwater,MI. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Coldwater Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Numerous reviews highlighted severe cleanliness issues, including dirty rooms, bugs, and unpleasant odors.
Service Quality
While some guests praised the friendly and accommodating staff, others reported unprofessional behavior and poor customer service.
Amenities
Many guests expressed disappointment with broken or non-functional amenities, particularly the pool and hot tub.
Room Conditions
Several reviews noted that rooms were outdated, poorly maintained, and not as advertised.
Value for Money
Guests felt that the hotel did not provide good value, citing high prices for subpar conditions and services.
MC
m c
3 days ago
1.0
“BED BUGS”!!! If I can give a negative review on google.
This hotel is absolutely disgusting. The room smells moldy; the linens look worn out and dirty. This area has limited hotels choices. Stayed for a few nights and then found a live bed bug on me; I was horrified. Called the hotel to report but they didn’t seem to care or surprised (probably because it’s a regular problem for them). Stay at your own risks!
JW
Jessica Wright
Oct 31, 2025
1.0
This might be the dirtiest hotel I've ever stayed in 🤢. It's clear nothing has been actually cleaned. The vinyl floor (1st floor room) was sticky and socks were BLACK after walking on it. Curtains are caked in dust, bugs on the ceiling, mysterious stain on chair, and it smells like it hasn't been cleaned since the 90s. If you have allergies/asthma, this is not the place for you. This is how bad our 2nd room was, the first one was worse. I went and bought cleaning supplies to clean it myself.
Only plus is that it's dog friendly.
TW
Taylor Webb
Oct 29, 2025
1.0
COCKROACH in the bathroom on the counter when I woke up. Front desk acted like this was completely normal. Stayed 1 night, checked in around 10 pm got a shower and went to sleep. Air conditioner made loud ticking noise all night. Hotel is very old and dirty, I hope this helps!
HH
Henry Suarez herrera
Oct 28, 2025
5.0
Excelente
DL
Debbie Lynne
Oct 20, 2025
3.0
I was not impressed with the hotel, but the service from Mukhtar was above and beyond.
We had 3 adults and 2 children so I figured they would plan accordingly. We got 3 towel sets, 4 coffee pods, 2 of which are decaf, 1 1/2 rolls of toilet paper. I understand I can call for more items, but sometimes that's just an inconvenience and when you pay $189 for a room, it should be set up for the amount of people you have.
The rooms were hot, and I had the A/C set at 68 and it was still warm in there. The shower made a horrible squealing noise the entire time you're in there.
And I really think they should invest in new mattress covers.
So if you're in that area, do some research. There are other hotels to check out.
Frequently Asked Questions About Best Western Plus Coldwater Hotel
What is the address of the Best Western Plus Coldwater Hotel?
The Best Western Plus Coldwater Hotel is located at 630 E Chicago St, Coldwater, MI 49036, USA.
Does the Best Western Plus Coldwater Hotel offer free Wi-Fi?
Yes, free Wi-Fi is available for all guests at the hotel.
What amenities are available in the guest rooms at Best Western Plus Coldwater Hotel?
Guest rooms include a spacious work desk, free internet access, and an in-room mini fridge for extended stays.
Is there a fitness room available at the Best Western Plus Coldwater Hotel?
Yes, the hotel has an in-house fitness room to help guests maintain their workout routine.
What are the operating hours of the Best Western Plus Coldwater Hotel?
The hotel is open 24 hours a day, 7 days a week.
How can I contact Best Western Plus Coldwater Hotel?
You can call the hotel at +1 517-279-0900 or fax at +1 517-278-3775.
Does Best Western Plus Coldwater Hotel offer any special promotions?
Yes, there is a promotion: Stay 2 nights and receive a $50 Best Western Gift Card.
Where is Oaklawn Hospital in relation to Best Western Plus Coldwater Hotel?
Oaklawn Hospital is located nearby, making the hotel a convenient stay option for hospital visitors or patients.
Are there any fast food options near Best Western Plus Coldwater Hotel?
Yes, Taco Bell is nearby, providing quick and convenient dining options for guests.
How can Oaklawn Hospital's proximity benefit guests staying at Best Western Plus Coldwater Hotel?
Guests visiting Oaklawn Hospital can stay comfortably close by at the hotel, reducing travel time and offering a convenient location for hospital-related needs.