Business Details
About
HotelWedding VenueBusiness Meeting Locations
Charlotte, MI Hotel's I-69 Location Offers ConvenienceNestled between the rolling prairie and Battle Creek River are the contemporary accommodations of the Holiday Inn Express® Hotel & Suites Charlotte. This Michigan hotel is minutes from a number of attractions and businesses. Business travelers love our hotel's location in Charlotte for its proximity to such companies as Dowding Industries, Meijer, Alro Steel and Spartan Motors. We're also near Lansing Community College, Michigan State University and the Michigan State Capitol. The hotel features a 720-sq-ft meeting room that's perfect for your next presentation. There's a fantastic vacation awaiting you in Charlotte, MI! Our hotel's guests have easy access to the impressive lineup at Charlotte Performing Arts Center. We're a great destination for travelers headed to events like Charlotte Frontier Days, Gizzard Fest and Michigan Nordic Festival. Whether business or pleasure brings you to Charlotte, Michigan, our hotel satisfies your needs. We keep you connected with complimentary high-speed, Wi-Fi access. Begin your day with a signature cinnamon roll from the free Express Start Breakfast Bar. Later, burn calories at the Fitness Center, and relax in the indoor pool. When it comes to hotels in Charlotte, this Holiday Inn Express® hotel can't be beat.
Location
Holiday Inn Express & Suites Charlotte by IHG
500 Meijer Street, Charlotte, MI
48813, United States
Hours
Reviews
3.8
440 reviews
5 stars
167
4 stars
134
3 stars
61
2 stars
36
1 star
42
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, particularly in bathrooms and common areas, with reports of dirty showers, mold, and unclean pools.
Staff Performance
While some guests praised the friendliness of the staff, others reported rude behavior and poor service, particularly at the front desk.
Amenities Discrepancies
Guests frequently noted that advertised amenities, such as the hot tub and pool, were either unavailable or not as described, leading to disappointment.
Room Quality
Feedback indicated that while some rooms were clean and comfortable, many were outdated, poorly maintained, and had issues like musty smells and malfunctioning appliances.
Breakfast Experience
The complimentary breakfast received mixed reviews, with some guests enjoying the variety while others found it lacking in quality and availability.
- DWDawn WoodardNov 11, 20255.0Very nice and clean. Staff was very pleasant. Comp. breakfast was nice but could use more lactose free options 😉
- EWEmily WycoffOct 18, 20255.0Okay I have a good review BUT its gotta come with some tips for future visitors. So the hotel is nice, and im really happy with my room. HOWEVER, you should bring a box fan or white noise machine with you cause the walls are kinda thin. My fan totally fixes the problem though. Oh, and the water in the vending machines is overpriced at 2.75 per bottle. Probably a convenience thing. Just drive or even walk over to the meijer gas station and buy your water there instead to save some money. Best of luck!
- ARArletta ReevesSep 30, 20254.0The rooms were clean, specious and also affordable. There's an onsite fitness center as well as a swimming pool. And the complimentary breakfast that they offer has something for everyone. It's was a family friendly environment and children are welcomed.
- KWKaren WadlowSep 29, 20251.0The cleanliness of the bathroom was not up to par with the expectation of this establishment. The shower was soiled and I would not go barefoot in it so we were not able to take showers. All other aspects of the hotel were fine.
- MFMonica FourFiveSep 28, 20253.0I was unable to call the hotel to add my roommate to the guest list. This was EXTREMELY annoying. I tried everything I could to get ahold of the hotel without downloading a stupid ap. This was absolutely infuriating. However, despite my annoyance, the staff was friendly and the room was clean. Check in and out was simple.
Frequently Asked Questions About Holiday Inn Express & Suites Charlotte by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Charlotte?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included at Holiday Inn Express & Suites Charlotte?
Yes, a free buffet breakfast is available for guests.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and guest rooms.
Are pets allowed at Holiday Inn Express & Suites Charlotte?
No, pets including cats and dogs are not allowed on the property.
Does the hotel have facilities for guests with mobility impairments?
Yes, accessibility features include accessible parking, mobility accessible rooms, and elevator access.
What fitness and recreational amenities are available at the hotel?
The hotel offers a free fitness center with a treadmill, an indoor pool, and a hot tub.
Is there a business center or meeting space available?
Yes, there is a business center and a 720-square-foot meeting room ideal for presentations and gatherings.
How does Holiday Inn Express & Suites Charlotte ensure guest safety and cleanliness?
The hotel uses commercial-grade disinfectants, practices enhanced cleaning with trained employees, offers sanitizer, provides contactless check-in/out, and disinfects or discards plastic keycards.
What nearby medical facilities can guests access from the hotel?
Guests can access Charlotte Medical Center Urgent Care, Charlotte Medical Center Emergency Room, Sparrow Eaton Urgent Care, and various doctors and specialists nearby for health services.
Are there convenient retail and service locations near the hotel for guests to visit?
Yes, nearby places include Meijer supermarket and gas station, Bank of America ATM, Western Union, Redbox kiosk, and Huntington Bank for guest convenience.
What nearby attractions or community places can guests explore during their stay?
Guests can visit the Charlotte Performing Arts Center, Sugar Mill Apartments landmark, Campbell Dance Studio, Monarch Christian Academy, and several local churches such as Charlotte Assembly of God and Crossroads United Brethren Church.