Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Charlotte, MI Hotel's I-69 Location Offers ConvenienceNestled between the rolling prairie and Battle Creek River are the contemporary accommodations of the Holiday Inn Express® Hotel & Suites Charlotte. This Michigan hotel is minutes from a number of attractions and businesses. Business travelers love our hotel's location in Charlotte for its proximity to such companies as Dowding Industries, Meijer, Alro Steel and Spartan Motors. We're also near Lansing Community College, Michigan State University and the Michigan State Capitol. The hotel features a 720-sq-ft meeting room that's perfect for your next presentation. There's a fantastic vacation awaiting you in Charlotte, MI! Our hotel's guests have easy access to the impressive lineup at Charlotte Performing Arts Center. We're a great destination for travelers headed to events like Charlotte Frontier Days, Gizzard Fest and Michigan Nordic Festival. Whether business or pleasure brings you to Charlotte, Michigan, our hotel satisfies your needs. We keep you connected with complimentary high-speed, Wi-Fi access. Begin your day with a signature cinnamon roll from the free Express Start Breakfast Bar. Later, burn calories at the Fitness Center, and relax in the indoor pool. When it comes to hotels in Charlotte, this Holiday Inn Express® hotel can't be beat.
Location
Holiday Inn Express & Suites Charlotte by IHG
500 Meijer Street, Charlotte, MI
48813, United States
Hours
Reviews
3.8
446 reviews
5 stars
170
4 stars
135
3 stars
61
2 stars
38
1 star
42
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues with dirty bathrooms and unkempt facilities.
Staff Attitude
Feedback on staff was mixed; some guests found them friendly and accommodating, while others reported rudeness and unprofessional behavior.
Amenities
Many guests were disappointed by the lack of advertised amenities, such as the hot tub and pool, which were either closed or removed.
Breakfast Quality
The complimentary breakfast received positive remarks for variety and quality, but some guests noted it was often understocked or lacking options.
Maintenance Issues
Numerous reviews highlighted ongoing maintenance problems, including malfunctioning TVs, poor Wi-Fi, and outdated facilities.
- NTNichole Thompson2 days ago5.0We had a great overnight stay this weekend! We checked in at almost 11pm, but were greeted immediately when we walked in. The woman who checked us in was so sweet and friendly! I was apprehensive because of the mixed reviews, but the hotel was recently updated and it's so nice! Everything was modern, clean, and fresh! The room was perfect. No issues with getting a good temperature like in some hotels. Super comfortable beds and big pillows. Even a mini Keurig coffee maker with coffee & tea pods! Dove products in the bathroom (shampoo/conditioner, body wash, hand soap, and body lotion). I loved that they had an actual hand soap pump instead of the little bar of wrapped soap. We were out early for a tournament, and my kids appreciated the continental breakfast. Great variety of hot foods that actually tasted fresh(bacon, sausage, eggs, veggie omelets, cinnamon rolls), along with the automated pancake machine. There was also the standard bagels, muffins, cereal, oatmeal, etc. My favorite was the fresh coffee out of the automated machine. The morning staff was super friendly as well. They all wished the girls good luck at their tournament and told us to have a great day. We're on that side of the state frequently for tournaments, and the kids already requested that we book again for the next one! Having the Meijer right there was also nice so we could grab anything we needed. Highly recommend!
- JTJeff ThomasDec 31, 20252.0Owner is so weird. Staff are uptight and don’t seem to show any humanity. It would be ok if the rooms made up for it. They did not. We had a 5 day stay planned - we left after one night
- KLKaren LeaDec 26, 20252.0Room was clean, but the tvs in the room didn't work, the phone to front desk didn't work nor the exhaust in the bathroom. Front desk said they juat remodeled and was aware the tvs had issues in that room. Oh, I've never seen such a short toilet in my life. Not sure how they expect an adult person to use it, especially a taller person. No grab bars to assist either. As we had a King size room suite, I wouldn't expect small children in the room, so not sure why the toilet had to be so short.
- DDDorothyDec 12, 20255.0This Holiday inn Express is up to par. After reading some of the reviews on here, I was thinking to myself some people are really petty. Across the United States hotels are probably one of the most "under repaired" necessary things travelers need. So it goes without saying it depends on who the owner/s are and how much traffic and revenue they desire. I'm really happy to say that this place has made some improvements over the years and that's essential to a good business! I've stayed here a few different times and had mixed feelings about it each time. But at the same time I have seen improvements each time. This is 100% a sign of a "good" owner! And as far as the breakfast goes it's hands down the best in this town. You're not going to find another breakfast in a hotel as good as this one. They definitely want you to leave feeling good and not hungry! So 5 out of five! And keep up the good work! If I had one suggestion it would be to respond to each and every review whether it's good or bad. But thanks for the good night's sleep and the great breakfast! I'll be back 😁
- DWDawn WoodardNov 11, 20255.0Very nice and clean. Staff was very pleasant. Comp. breakfast was nice but could use more lactose free options 😉
Frequently Asked Questions About Holiday Inn Express & Suites Charlotte by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Charlotte?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included at Holiday Inn Express & Suites Charlotte?
Yes, a free buffet breakfast is available for guests.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and guest rooms.
Are pets allowed at Holiday Inn Express & Suites Charlotte?
No, pets including cats and dogs are not allowed on the property.
Does the hotel have facilities for guests with mobility impairments?
Yes, accessibility features include accessible parking, mobility accessible rooms, and elevator access.
What fitness and recreational amenities are available at the hotel?
The hotel offers a free fitness center with a treadmill, an indoor pool, and a hot tub.
Is there a business center or meeting space available?
Yes, there is a business center and a 720-square-foot meeting room ideal for presentations and gatherings.
How does Holiday Inn Express & Suites Charlotte ensure guest safety and cleanliness?
The hotel uses commercial-grade disinfectants, practices enhanced cleaning with trained employees, offers sanitizer, provides contactless check-in/out, and disinfects or discards plastic keycards.
What nearby medical facilities can guests access from the hotel?
Guests can access Charlotte Medical Center Urgent Care, Charlotte Medical Center Emergency Room, Sparrow Eaton Urgent Care, and various doctors and specialists nearby for health services.
Are there convenient retail and service locations near the hotel for guests to visit?
Yes, nearby places include Meijer supermarket and gas station, Bank of America ATM, Western Union, Redbox kiosk, and Huntington Bank for guest convenience.
What nearby attractions or community places can guests explore during their stay?
Guests can visit the Charlotte Performing Arts Center, Sugar Mill Apartments landmark, Campbell Dance Studio, Monarch Christian Academy, and several local churches such as Charlotte Assembly of God and Crossroads United Brethren Church.