Holiday Inn Express & Suites Canton by IHG

Reviews

• SI

  Sabah Islam

  Apr 13, 2026
  2.0
  Giving 2 stars because although my room itself was spacious and clean, I had to go to the front desk 8 different times (over a 3 night stay) because my key card would randomly stop working. They would make reset the old key card or hand me a new one, only for it not work 3-4 more times in a row, having me trek back and forth between my room and the front desk trying to get the issue resolved. Super frustrating and instead of efforts to prevent the issue from continuing to happen or a sincere apology about the repeated inconvenience, the front desk laughed and told me, "don't put this in your review."
• CC

  Cynthia

  Apr 6, 2026
  4.0
  Very nice hotel... room clean and comfortable, staff friendly and helpful. I was there for 3 nights on a weekend in-between work weeks. I live on the road... in a hotel mostly every night. It amazes me that people don't realize when the doors slam or it's allowed to shut against the extra lock that's turned in to prevent the door from closing.... it's loud in the rooms nearby. When you stomp around with rooms under you, it's loud. When you don't return the luggage cart to the lobby, there is non for other people to use. When your kids are talking loudly, yelling and/or running in the halls, it's loud...DUHHH. You would think these things are common sense but it happens in all levels of hotels EVERYDAY. I know these things are out of the hotels control but the reason for 4 stars and not 5 was both mornings I was woken up by the housekeeping staff letting the doors bounce off the extra lock turned in to prevent the door from fully closing and im guessing maybe the door of a laundry shoot in the housekeeping closet... my room was right next to it and there was a periodic very loud bang. I am a night owl when not working and like to sleep late when I can. Unfortunately, those mornings, I couldn't. I know the housekeepers have a job to do and I VERY much appreciate them. Why can't the hotel provide them with some doorstops to hold the doors open while they are servicing a room instead of the doors banging loudly over and over with the housekeepers going in and out. And maybe they could be mindful to not let whatever it is in the housekeeping closet that's bangs so loudly to slam shut.
• JP

  Jenny Pollard

  Apr 6, 2026
  5.0
  Everything was absolutely amazing
• NT

  Nicholas thomas

  Apr 1, 2026
  5.0
  This place has an awesome free breakfast, very kind staff who's is very enthusiastic about their job! We will be back anytime we're in town for sure.
• TS

  Travis Sayre

  Mar 20, 2026
  4.0
  I had to stay here after the Detroit airport cancelled all flights for two days. Hotels were all getting booked, but they really bailed me out. Jacob at the front desk was exceptional, especially for a weary traveler coming in about 3 in the morning. Room had a microwave which is pretty rare these days. Great, no-stress place to crash.

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