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Holiday Inn Express & Suites Cadillac by IHG

4.1
(536 reviews)

Business Details

7642 S. US 131, Cadillac, MI
49601, United States
(231) 779-4656
https://www.ihg.com/holidayinnexpress/hotels/us/en/cadillac/cdlmi/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Cadillac Hotel's Guests Impressed by Hospitable StaffWelcome to the Holiday Inn Express® Hotel & Suites Cadillac. This hotel's location off US-131 (Exit 177) is a beacon of hospitality for travelers to Wexford County. Convenient, affordable and the closest you can get to home while on the road, it's the smart choice for those seeking hotels in Cadillac, MI. The hotel's business guests find all the resources they need on site from a 24-hour business center. The biggest industrial park north of Grand Rapids, the Guy Vanderjack Industrial Park, calls this city home. Wexford County Airport is within a short drive. Patrons also appreciate the easy access to Eldorado Golf Course, just five minutes from the hotel's location. While in Cadillac, MI guests can hike or bike along Michigan's longest rail-turned-trail, White Pine Trail, or visit "The Wex" to see a concert, browse a trade show or ice-skate. Caberfae Peaks & Crystal Mountain offer year-round fun with championship golf in the summer and skiing and snowboarding in the winter. Guests can visit lakes Cadillac and Mitchell for fishing, boating and picnics. At the Holiday Inn Express® Hotel & Suites Cadillac, each day begins with the free, hot Express Start Breakfast Bar, and coffee is provided in the lobby 24-7. An indoor pool and fitness center offer ways to unwind, and free internet keeps you connected. The question isn't where to stay, it's when can we expect you?

Location

Holiday Inn Express & Suites Cadillac by IHG
7642 S. US 131, Cadillac, MI
49601, United States

Hours

Reviews

4.1
536 reviews
5 stars
282
4 stars
148
3 stars
39
2 stars
23
1 star
44

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Feedback on cleanliness was mixed; while some guests reported clean rooms, others found issues like dirty bathrooms and unclean common areas.

Staff Service

Many reviews praised the friendly and helpful staff, although there were some complaints about unhelpful responses to issues.

Facilities Condition

Guests noted that the hotel is dated and in need of renovations, with issues like worn furniture and malfunctioning amenities.

Breakfast Quality

The breakfast received positive remarks for variety and quality, though some guests felt it could be better stocked.

Customer Experience

Several guests expressed dissatisfaction with customer service, particularly regarding billing issues and handling of complaints.
  • AS
    Amber Sutton
    4 days ago
    1.0
    This place is nasty. The management all around it is horrible. The way they treat their staff is insane. They also had issues with their washing machine, and instead of it dispensing 15% bleach it was dispensing 1.5% bleach. They didn’t rerun the washing machines to make sure they were good clean, they just let it go. Out dated, but they are in the process of a remodel. I still don’t think it’s going to be very well run as they can’t keep people there.
  • AW
    Amelia W
    Feb 19, 2026
    2.0
    I cancelled my stay coming up as they are going through major renovations starting February 18, 2026 for a few months. I was told water would be on and off and I am not paying full price to stay in a construction zone. There was no notification of any construction going on any website until I logged in to look at the address for the stay on my account and at the top it had a notice of major renovations. I called and asked for specific information before I cancelled so I understood what was happening. They are trying to impact guests as little as possible but it's still a construction zone and charging full price. I decided to stay a few hotels away that already completed renovations and are charging a minimum of $30 less a night. I mainly wanted people to know before they made the mistake I did. Maybe in a few months it will be a great place to stay!
  • PP
    Phil Parent
    Feb 15, 2026
    3.0
    Pretty much middle of the road average for a Holiday Inn. Rooms were clean. Breakfast was OK. Location was great. Only bad thing I have to say is that their pool was freezing cold and their “hot tub” was tepid at best and def it needed to be drained and cleaned..kinda gross. Also the overly bright lights in the pool area at night don’t exactly “set the mood” reminded me more of high school gym getting ready to run freestyle competition.
  • RO
    Ryan OShaughnessy
    Jan 31, 2026
    5.0
    I enjoyed this stay and service here in Cadillac. They excepted Charlie and I with open arms and no complications. Oh, Charlie is my service dog and he seems comfortable here. This place looks clean and feels clean. I am writing this in the morning and it's rare, in a hotel, to not wake up stuffy and I did not! Very exciting for me.
  • TK
    travis kleindl
    Jan 27, 2026
    5.0
    Nice clean and staff are nice

Brand Certified Facts from Holiday Inn Express & Suites Cadillac by IHG

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Certified March 01, 2026Yext Knowledge Graph
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