Holiday Inn Express Birch Run (Frankenmuth Area) by IHG

4.3
900 reviews
Hotel Back View

About

HotelWedding VenueBusiness Meeting Locations
Birch Run, Michigan Hotel's Location Will PleaseEnjoy a break from the hustle and bustle of the city and retreat to Birch Run, Michigan, a small rural town that still holds tightly to its agricultural heritage. While staying at the Holiday Inn Express® Birch Run (Frankenmuth Area) Hotel, you will enjoy the small-town hospitality and warm welcome.If you're looking for a hotel in Birch Run with meeting space, our facilities boast two meeting rooms, each of which can accommodate 30 people. We also offer an on-site Business Center, so you can easily stay connected to the office.While staying in Birch Run, our hotel's guests should be sure to visit Frankenmuth, which is just a few miles away and is home to Bronner's CHRISTmas Wonderland and seasonal festivals. The entire family will love visiting Crossroads Village or Wilderness Trails Zoo, as well. If you're searching for great area shopping, the Premium Outlet Center is just minutes from our property. After a busy morning shopping, spend a quiet day at Fortress Golf Club or Timbers Golf Club and take the time to hone your golf game.We are proud to offer excellent amenities for your comfort. You can start your day off the right way with a hot breakfast from the complimentary Express Start Breakfast Bar. We also provide free high-speed, wireless Internet access throughout our hotel's accommodations, and while in Birch Run, you can relax in our pool. We look forward to your visit!

Location

Holiday Inn Express Birch Run (Frankenmuth Area) by IHG
12150 Dixie Hwy, Birch Run, MI
48415, United States

Hours

Reviews

4.3
900 reviews
5 stars
530
4 stars
217
3 stars
79
2 stars
35
1 star
39

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted significant cleanliness problems, including mold, dirty bathrooms, and unkempt common areas.

Staff Performance

The staff received praise for their friendliness and helpfulness, with specific mentions of individual employees providing exceptional service.

Room Condition

Guests reported that many rooms were in need of repairs and updates, with issues such as peeling paint, stained carpets, and malfunctioning appliances.

Breakfast Quality

The breakfast offerings were generally well-received, with many guests appreciating the variety and freshness of the food.

Location and Value

The hotel is conveniently located near attractions and shopping, and many guests found it to be a good value for the price.
  • BS
    Bea S.
    Nov 11, 2025
    3.0
    Breakfast is awful. The coffee is bitter, the biscuit and gravy tastes bland, there is only fat free milk for the cereal, and trying to get the pancake machine going took them 20 minutes. When it was refilled, the worker made a plate and claimed it for herself. She didn't even clean the machine after filling it. Front desk the prior evening at check in was great. Since the toilet in the checked room wasn't flushing, we were offered a different room.
  • HH
    Holly Hudson
    Nov 7, 2025
    4.0
    Decent rooms. Breakfast was okish.
  • EB
    Erin Burns
    Oct 19, 2025
    2.0
    This place is in horrible need of repairs. I can't see how they charge what they do and people actually pay it... super disappointing and I can't believe IHG allows this. There are outlets that don't work and others with burn marks and mold and water damage throughout the hotel. Our room alone had mold on the grout, peeling paint all over the bathroom, and stains and rips all over the carpet. Part of the wall was ripped out under the table between the beds and left exposed wires and dust. TV had a permanent blue tint to the screen that we couldn't get rid of. Outlets by the bed didn't even work, and the topper was when we discovered that the toilet was NOT EVEN BOLTED TO THE FLOOR!! This place is a death trap. The breakfast is decent though, and the staff is EXCELLENT. It's not their fault that the place isn't taken care of, but I would never stay here again. It's literally dangerous. Stay at your peril!
  • AL
    Active Training Consultants, LLC
    Oct 18, 2025
    2.0
    I stay at a lot of Holiday Inn Express throughout the country. I actually used some.of.my rewards for this stay. Although the service seems awesome, the place itself is rather run down. Carpets are stained and ripped in the room as well in the hallways. The bathroom caulk is gross and the television picture is really blue.
  • DD
    Dr. Zawdie K. Abiade aka Doc
    Oct 9, 2025
    5.0
    Dear Readers, I want you to know that this place is simply AMAZING! I am in town doing a lecture for Social Workers from throuhout the state of Michigan. The event is in a vacation area called Frankenmuth, MI. I was looking for a place to rest and be alone, but when I check in, a young lady name Amber greeted me as if I were a member of her family. I do not know if it is normal, but she was more invested my comfort and reservation more than I was for myself. As an adjunct professor I teach if you ask the wrong question you will always get the wrong answer. She asked all the right questions and made it clear by her kindness that her role was to serve this tired old man. She would be one of the big reasons if I were asked to lecture in the future, I wlll call this hotel, asked for Amber and return to this very location. There should be a ten star option on this evaluation becauase five star does not seem to get it. Thanks, Amber, Dr. Abiade, aka Doc

Frequently Asked Questions About Holiday Inn Express Birch Run (Frankenmuth Area) by IHG

What time can I check in and check out at Holiday Inn Express Birch Run?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Is breakfast included in my stay at Holiday Inn Express Birch Run?

Yes, a complimentary buffet breakfast is available for all guests.