Holiday Inn Express Big Rapids by IHG

3.9
674 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsConference Center
Big Rapids, Michigan Hotel near Ferris State University. The great outdoors meets small town charm at this hotel's home in Big Rapids, Michigan. Since the 100% nonsmoking Holiday Inn Express® Big Rapids is located off Business Route 20, it’s easy for guests to get to local corporate & leisure destinations. Does business bring you to town? With all of the amenities, your stay is sure to be comfortable & productive. Print out last minute paperwork in the 24-hour Business Center using free Wi-Fi access. General Mills & Ice Mountain can be found near our hotel's location, too. Big Rapids, Michigan is a great place to have fun on a family vacation. Events are always taking place at the museums, auditoriums & galleries at Ferris State University. If you love the outdoors, Mecosta County has more than 100 lakes & miles of trails to explore. Get a hole-in-one on Katke, an 18-hole golf course located next door. Your kids will have a great time in the indoor, heated pool. The newly updated & well-equipped Fitness Center makes it easy to keep up your workout routine. The Holiday Inn Express® Big Rapids is waiting to serve you.

Location

Holiday Inn Express Big Rapids by IHG
1005 Perry Street, Big Rapids, MI
49307, United States

Hours

Reviews

3.9
674 reviews
5 stars
297
4 stars
191
3 stars
76
2 stars
40
1 star
70

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted problems with cleanliness, including dirty rooms, mold, and unkempt pool areas.

Staff Performance

While many guests praised the friendliness and helpfulness of the staff, there were also complaints about rude service and inadequate responses to issues.

Facility Condition

Guests reported that the hotel is outdated and in disrepair, with broken elevators, malfunctioning amenities, and a general need for renovations.

Breakfast Quality

The breakfast received mixed reviews; some guests enjoyed it while others found it lacking in quality and variety.

Value for Price

Many customers felt that the hotel did not provide good value for the price, citing high rates for subpar conditions and services.
  • AD
    Alena Dzwigalski
    Nov 12, 2025
    5.0
    Loved my stay! The rooms were beautifully clean, comfortable bed, hot breakfast, and great customer service from check-in to checkout.
  • KM
    Kearstin Mata
    Nov 12, 2025
    5.0
    Love This Hotel! Great Location! Lots Of Amazing Food Places Nearby. There Is A Tesla You Can Reserve And Test Drive Absolutely Free! Their Going Through Renovations Right Now Cant Wait To See The Outcome Once Done!
  • LR
    Lexie Raymond
    Nov 12, 2025
    5.0
    Alexis was very helpful Fast check-in, hot breakfast, clean room, and they are currently under renovations. I cannot wait to see the progress!
  • JL
    Jennifer Lynn
    Nov 12, 2025
    5.0
    The property is undergoing some much needed renovations and I cannot wait to see the outcome. I have seen the new convention center in the different stages and it is coming along absolutely beautiful!! The renovation on the guest rooms is coming next along with the pool area. The first floor front desk area and breakfast area are beautiful and very inviting.
  • NB
    Nathan Beatty
    Oct 29, 2025
    3.0
    There are 3 things I will call out for the reason I didn't give this hotel a 5. 1. The main floor room we had didn't have a blackout shade so there was a bright light in the parking lot that shined through the blinds all night long, Keeping the room bright. 2. The shower head was at chest level and I'm not that tall. 3. The breakfast was dismal. Clearly yesterday's eggs and meat, out of order pancake machine, and slim pickings on fruit and pastries.

Frequently Asked Questions About Holiday Inn Express Big Rapids by IHG

What are the check-in and check-out times at Holiday Inn Express Big Rapids?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does the hotel offer free breakfast to guests?

Yes, the hotel offers a free buffet breakfast.