Business Details
About
HotelExtended Stay HotelWedding VenueConference CenterStaybridge Suites
Welcome to the Staybridge Suites in Benton Harbor/ St. Joseph located in one of the area's premiere shopping, family friendly and business districts. Spacious suites come with fully equipped kitchens to enjoy a leisure trip with family or conduct business from the hotel's convenient location in Southwest Michigan.
The perfect hotel location is ideal for business guests visiting Whirlpool, Cooke and Palisade plants or for leisure guests visiting the local wineries, golf courses or the Silver Beach and the North Pier Lighthouse.
The hotel has easy access to I-94 and located near different restaurants and shopping options and only 30 minutes away from the outlet mall in Michigan City.
Location
Staybridge Suites Benton Harbor - St. Joseph by IHG
1275 Cinema Way, Benton Harbor, MI
49022, United States
Hours
Reviews
4.1
416 reviews
5 stars
231
4 stars
92
3 stars
27
2 stars
22
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members received praise for their friendliness and helpfulness, particularly Jesse, Jaci, and Monique, though some reviews noted inconsistency in service quality.
Cleanliness Issues
Multiple reviews highlighted problems with room cleanliness, including unclean bathrooms, leftover items from previous guests, and insufficient cleaning during stays.
Room Quality
Guests appreciated the spaciousness and amenities of the suites, but there were complaints about maintenance issues and inadequate supplies like towels and toiletries.
Breakfast Experience
The breakfast offerings were often described as lacking variety and quality, with reports of items running out and poor cleanliness in the breakfast area.
Management Concerns
Several reviews criticized management for poor handling of issues, including overbooking and customer complaints, leading to dissatisfaction among guests.
- SSStephen Ferguson SrJan 5, 20264.0Great service at the front desk. Good breakfast and social time food. Rooms are large,roomy and clean but they need some attention from maintenance and they have soap in the shower but its not been full either time I have stayed and I have run out. Wifi is slow. Walmart close by so that is convenient.
- KKKentDec 12, 20254.0New hotel, handy for a larger family; like the 2bedroom option. Good fitness room.
- RWRobert WNov 24, 20255.0Wonderful Customer Service!! Staff was very helpful ensuring we had the correct type of room we needed for our stay. Great job!
- JCJordyn ClayNov 23, 20255.0We had a great stay at the Staybridge Suites in Benton Harbor. Michelle and Nicole at the front desk were fantastic — friendly, helpful, and always welcoming. They made check-in easy and the whole stay more enjoyable. The hotel was clean and comfortable, but their outstanding service is what really stood out. Highly recommend!
- K6Kingalexander 61Nov 22, 20255.0Stayed from the 3rd to the 21st for work and it was a great stay all-around. Nicole and Lew in particular were great. Nicole checked on us while we were in the lobby our 1st day there and chatted with us and set up when we wanted room service and was very kind and personable!! Thank you much for making it feel home-y!
Frequently Asked Questions About Staybridge Suites Benton Harbor - St. Joseph by IHG
What are the check-in and check-out times at Staybridge Suites Benton Harbor - St. Joseph by IHG?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is free breakfast available at Staybridge Suites Benton Harbor - St. Joseph by IHG?
Yes, the hotel offers complimentary buffet breakfast to guests.
Are pets allowed at Staybridge Suites Benton Harbor - St. Joseph by IHG?
Yes, both cats and dogs are welcome as the hotel is pet-friendly.
Does Staybridge Suites Benton Harbor have facilities for business travelers?
Yes, there is a fully equipped business center available for guests.
What fitness amenities are available at the hotel?
The hotel offers a free fitness center that includes elliptical machines, free weights, and treadmills.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides accessible parking and is mobility accessible with elevators available.
Are enhanced cleaning and safety measures implemented at Staybridge Suites Benton Harbor?
Yes, the hotel uses commercial-grade disinfectants, enhanced cleaning in common and guest areas, offers sanitizer, and disinfects or discards plastic keycards. Also, contactless check-in and check-out are available.
Which nearby hotels can I consider when visiting Benton Harbor / St. Joseph area?
Nearby hotels include Hilton Garden Inn Benton Harbor / St. Joseph, SpringHill Suites Benton Harbor St. Joseph, and Courtyard by Marriott St. Joseph Benton Harbor.
What nearby attractions can guests explore before or after their stay at Staybridge Suites Benton Harbor?
Guests can visit Silver Beach, the North Pier Lighthouse, local wineries, and golf courses in the area for leisure activities.
Are there nearby dining or shopping options near Staybridge Suites Benton Harbor?
Yes, the hotel is located in a premier shopping and dining district with nearby options including Garden Grille and Bar and various shopping locations.