Welcome to the Staybridge Suites in Benton Harbor/ St. Joseph located in one of the area's premiere shopping, family friendly and business districts. Spacious suites come with fully equipped kitchens to enjoy a leisure trip with family or conduct business from the hotel's convenient location in Southwest Michigan.
The perfect hotel location is ideal for business guests visiting Whirlpool, Cooke and Palisade plants or for leisure guests visiting the local wineries, golf courses or the Silver Beach and the North Pier Lighthouse.
The hotel has easy access to I-94 and located near different restaurants and shopping options and only 30 minutes away from the outlet mall in Michigan City.
Location
Certified by Staybridge Suites Benton Harbor - St. Joseph by IHG • Mar 01, 2026
Staybridge Suites Benton Harbor - St. Joseph by IHG
Certified by Staybridge Suites Benton Harbor - St. Joseph by IHG • Mar 01, 2026
Reviews
4.1
418 reviews
5 stars
233
4 stars
92
3 stars
27
2 stars
22
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests praised the friendly and helpful staff, particularly mentioning individuals like Jessie, Jaci, and Monique for their exceptional service.
Cleanliness Issues
Numerous reviews highlighted problems with room cleanliness, including unclean bathrooms, dirty linens, and insufficient cleaning between stays.
Breakfast Quality
Several customers expressed disappointment with the breakfast offerings, citing a lack of variety and frequent shortages of food items.
Room Maintenance
Guests reported various maintenance issues, such as malfunctioning appliances, broken furniture, and inadequate room preparation.
Management Concerns
There were complaints about management's responsiveness and handling of issues, with some guests feeling their concerns were dismissed.
ES
Ed & Tara Schrotenboer
Jan 25, 2026
5.0
This is our go-to hotel when we are in southwest Michigan. Never had a bad stay. Suit style rooms with a complimentary breakfast.
SS
Stephen Ferguson Sr
Jan 5, 2026
4.0
Great service at the front desk. Good breakfast and social time food. Rooms are large,roomy and clean but they need some attention from maintenance and they have soap in the shower but its not been full either time I have stayed and I have run out. Wifi is slow. Walmart close by so that is convenient.
KK
Kent
Dec 12, 2025
4.0
New hotel, handy for a larger family; like the 2bedroom option. Good fitness room.
JC
Jordyn Clay
Nov 23, 2025
5.0
We had a great stay at the Staybridge Suites in Benton Harbor. Michelle and Nicole at the front desk were fantastic — friendly, helpful, and always welcoming. They made check-in easy and the whole stay more enjoyable. The hotel was clean and comfortable, but their outstanding service is what really stood out. Highly recommend!
K6
Kingalexander 61
Nov 22, 2025
5.0
Stayed from the 3rd to the 21st for work and it was a great stay all-around. Nicole and Lew in particular were great. Nicole checked on us while we were in the lobby our 1st day there and chatted with us and set up when we wanted room service and was very kind and personable!! Thank you much for making it feel home-y!
Frequently Asked Questions About Staybridge Suites Benton Harbor - St. Joseph by IHG
What are the check-in and check-out times at Staybridge Suites Benton Harbor - St. Joseph by IHG?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is free breakfast available at Staybridge Suites Benton Harbor - St. Joseph by IHG?
Yes, the hotel offers complimentary buffet breakfast to guests.
Are pets allowed at Staybridge Suites Benton Harbor - St. Joseph by IHG?
Yes, both cats and dogs are welcome as the hotel is pet-friendly.
Does Staybridge Suites Benton Harbor have facilities for business travelers?
Yes, there is a fully equipped business center available for guests.
What fitness amenities are available at the hotel?
The hotel offers a free fitness center that includes elliptical machines, free weights, and treadmills.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides accessible parking and is mobility accessible with elevators available.
Are enhanced cleaning and safety measures implemented at Staybridge Suites Benton Harbor?
Yes, the hotel uses commercial-grade disinfectants, enhanced cleaning in common and guest areas, offers sanitizer, and disinfects or discards plastic keycards. Also, contactless check-in and check-out are available.
Which nearby hotels can I consider when visiting Benton Harbor / St. Joseph area?
Nearby hotels include Hilton Garden Inn Benton Harbor / St. Joseph, SpringHill Suites Benton Harbor St. Joseph, and Courtyard by Marriott St. Joseph Benton Harbor.
What nearby attractions can guests explore before or after their stay at Staybridge Suites Benton Harbor?
Guests can visit Silver Beach, the North Pier Lighthouse, local wineries, and golf courses in the area for leisure activities.
Are there nearby dining or shopping options near Staybridge Suites Benton Harbor?
Yes, the hotel is located in a premier shopping and dining district with nearby options including Garden Grille and Bar and various shopping locations.
Brand Certified Facts from Staybridge Suites Benton Harbor - St. Joseph by IHG
Staybridge Suites Benton Harbor - St. Joseph by IHG partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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