Brand Certified
Hilton Garden Inn Benton Harbor / St. Joseph
4.0(979 reviews)
Certified by Hilton Garden Inn Benton Harbor / St. Joseph • Mar 01, 2026
Business Details
1300 Cinema Way, Benton Harbor, MI
49022, United States
Certified by Hilton Garden Inn Benton Harbor / St. Joseph • Mar 01, 2026
(269) 926-5000
Certified by Hilton Garden Inn Benton Harbor / St. Joseph • Mar 01, 2026
https://www.hilton.com/en/hotels/behcwgi-hilton-garden-inn-benton-harbor-st-joseph/
Certified by Hilton Garden Inn Benton Harbor / St. Joseph • Mar 01, 2026
About
Certified by Hilton Garden Inn Benton Harbor / St. Joseph • Mar 01, 2026
HotelHilton
Located off I-94 at exit 29, on Michigan's southwest coast, the brand new Hilton Garden Inn Benton Harbor / St. Joseph is less than two hours from Chicago, and is near numerous companies, medical institutions and universities, including Notre Dame. Guests at this modern hotel in Benton Harbor, Michigan, can enjoy easy access to the best that Benton Harbor and St. Joseph have to offer, including charming sidewalk cafes, art galleries and museums, specialty shops and antique stores. Discover beautiful beaches, breweries and wineries, and award-winning golf courses all within easy reach of our Benton Harbor hotel.
Settle into a spacious room or suite, equipped with a mini-refrigerator, a microwave and a coffee maker. Browse HD channels on the 42-inch LCD TV and stay connected with complimentary WiFi at the ergonomic desk.
Organize a meeting, conference or wedding for up to 350 people in our 4200 sq.ft. Ballroom, which can be divided into two rooms, and take advantage of our catering services. Print documents from your room to the complimentary 24-hour business center. Start your day with breakfast at The Garden Grille & Bar, which also serves American cuisine for lunch and dinner. If you would rather dine in the comfort of your room, we offer a tempting room service menu. Exercise with the latest equipment in the complimentary 24-hour fitness center and enjoy a dip in the indoor pool.
Location
Certified by Hilton Garden Inn Benton Harbor / St. Joseph • Mar 01, 2026
Hilton Garden Inn Benton Harbor / St. Joseph
1300 Cinema Way, Benton Harbor, MI
49022, United States
Hours
Certified by Hilton Garden Inn Benton Harbor / St. Joseph • Mar 01, 2026
Reviews
4.0
979 reviews
5 stars
510
4 stars
215
3 stars
96
2 stars
58
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests praised the friendly and accommodating staff, particularly highlighting individuals like Kelly and Charisma for their exceptional service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms, bugs, and unclean bathrooms, leading to disappointment among guests.
Breakfast Experience
Guests expressed dissatisfaction with the breakfast options, citing high prices and limited selections, with some feeling misled about what was included.
Room Quality
While some rooms were described as nice and comfortable, others reported issues such as malfunctioning amenities, noise disturbances, and misrepresentation of room features.
Management and Accountability
Multiple reviews criticized the management for poor communication and lack of accountability regarding reservations and customer complaints.
- KPKandy PeaughFeb 7, 20265.0Very clean, nice room great service
- LMLatricia MurphyJan 19, 20265.0I just got off the phone with a young lady name Misha I was calling because I wanted to book their venue for a birthday dinner. I just had amazing customer service very pleasant very warm understanding and knowledgeable. Thank you Misha for great customer service.
- EGEmily GeeJan 19, 20265.0Rolled in at about 1:30 in the morning due to a brutal snow storm, we were very much welcomed with open arms. The front desk attendant was extremely kind, welcoming, and attentive, despite us interrupting her tasks. The room was also very nice and clean for the price.
- VMVan S. (MzV2uuz)Dec 30, 20255.0Beautiful room clean the hotel was quiet the staff friendly amazing and very courteous check in was a breeze check out was even quicker. Will definitely stay here again and the price was perfect $86 for a queen double.
- DDDonkeyKiller5000Dec 21, 20252.0The hotel was clean, and the staff was very friendly. However, our server/cook at the restaurant on Saturday night, December 20, 2025, was higher than a kite. The whole lobby smelled of marijuana. We had ordered some shrimp as an appetizer. While it looked amazing on the outside, it was raw, semi-transparent, and mushy on the inside. Our family will be lucky if we don't get food poisoning. We had also planned on ordering breakfast the following morning, as we had paid for it with our room. However, nobody decided to show up for work. So the only options were stale bread, peanut butter, and coffee. Not happy. Expected more from Hilton. 😞
Frequently Asked Questions About Hilton Garden Inn Benton Harbor / St. Joseph
Where is Hilton Garden Inn Benton Harbor / St. Joseph located?
The hotel is located at 1300 Cinema Way, Benton Harbor, MI 49022, USA.
What are the check-in and check-out times at the hotel?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is parking available at Hilton Garden Inn Benton Harbor / St. Joseph?
Yes, self-parking is available for free at the hotel.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas and a public internet terminal is provided.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at the hotel.
What dining options are available at the hotel?
The hotel has one restaurant called Garden Grille and Bar, serving American cuisine, and also offers room service and complimentary breakfast.
What accessibility features does Hilton Garden Inn Benton Harbor / St. Joseph provide?
The hotel has accessible parking and elevators and is mobility accessible.
What amenities are available for guests wanting to stay active?
Guests can use the free 24-hour fitness center and enjoy the indoor pool and hot tub.
Are there nearby hotels and accommodations around Hilton Garden Inn Benton Harbor / St. Joseph?
Yes, nearby accommodations include SpringHill Suites Benton Harbor St. Joseph, Courtyard by Marriott St. Joseph Benton Harbor, and Staybridge Suites Benton Harbor - St Joseph.
What nearby places can guests visit for shopping and services?
Guests can visit Walmart Benton Harbor for shopping, CK Catering for event planning, and minuteKEY for key and locksmith services, all located near the hotel.
Brand Certified Facts from Hilton Garden Inn Benton Harbor / St. Joseph
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