Location.com logo
Brand Certified

Hampton Inn & Suites Benton Harbor

4.2
(280 reviews)

Business Details

1921 Pipestone Rd, Benton Harbor, MI
49022, United States
(269) 927-5878
https://www.hilton.com/en/hotels/sbnbhhx-hampton-suites-benton-harbor/

About

HotelHampton Inn
The newest hotel in Southwest Michigan with the amenities and features guests have enjoyed at Hilton's popular Hampton Inn & Suites brand. Conveniently located off I-94 at exit 29. With spacious guest rooms and friendly service, the Hilton Hampton Inn & Suites boasts modern amenities in all rooms which include complimentary high-speed Internet, mini refrigerator, microwave, coffee maker, and 50" LCD TV. Come relax and unwind in our brand-new facility and experience the Hilton hospitality difference. For business or pleasure we cater to your needs in the heart of Michigan’s sunset coast with convenient proximity to the shores of Lake Michigan, world class vineyards and breweries. Enjoy the breathtaking sunsets and miles of white sandy beaches, orchards, casinos, and golf courses. This hotel is also close to companies such as Whirlpool Corporation, Bosch Braking Systems, LECO Corporation, American Electric Power, Gast Manufacturing, Eagle Technologies, Spectrum and many more. Minutes away from Andrews University, Notre Dame and the Mendel Center for Arts and Technology located on the campus of Lake Michigan College. Make your next business or leisure getaway unforgettable and come stay with us in your home away from home.

Location

Hampton Inn & Suites Benton Harbor
1921 Pipestone Rd, Benton Harbor, MI
49022, United States

Hours

Reviews

4.2
280 reviews
5 stars
179
4 stars
48
3 stars
14
2 stars
11
1 star
28

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many guests praised the friendliness and helpfulness of staff members like Brittany and Christina, there were significant complaints about unprofessional behavior from some front desk staff, particularly during stressful situations.

Cleanliness

Most reviews highlighted the cleanliness of the rooms and hotel facilities, although some guests reported issues with specific areas like bathrooms and the breakfast area.

Breakfast Quality

The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others found it lacking in taste and replenishment.

Noise Levels

Several guests reported issues with noise from other guests and slamming doors, which affected their overall comfort during their stay.

Location Concerns

The hotel's location was noted as being near a sketchy area, which raised safety concerns for some guests.
  • TM
    Timothy Mcdonald
    Feb 14, 2026
    5.0
    Beautiful and at the right price!!
  • JU
    John Utley
    Jan 4, 2026
    5.0
    Just wanted to give a shout out to Kia, and Brittany both were amazing front desk agents and made mine and my families expierence so much better . Very polite and accommodating i hope mang really values their dedication. I will be a regular there because of the two of them . I could suggest maybe turning the pool temp up about a knotch or two
  • EG
    Evelyn Galloway
    Jan 1, 2026
    2.0
    The woman working New Year’s Eve night front desk was very welcoming and respectful. Unfortunately cannot say that for the front desk and cleaning crew New Year’s Day. The grumpy lady at the front was not the way I wanted to start my 2026 but hey!
  • TT
    Tony Thill
    Dec 30, 2025
    5.0
    I have worked with Amy June Jovanovic, Director of Sales for the last few years to arrange for our Team to stay at the Hampton Inn - Benton Harbor while working with our business in Bridgman, MI. She has been incredibly supportive and the staff has been as well. We look forward to staying with them for years to come.
  • BM
    Becky Morey
    Nov 16, 2025
    5.0
    Great room! Great price!

Brand Certified Facts from Hampton Inn & Suites Benton Harbor

Hampton Inn & Suites Benton Harbor partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: