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Best Western Benton Harbor-St. Joseph

3.8
(815 reviews)

Business Details

1592 MALL DR, Benton Harbor, MI
49022, United States
(269) 925-3000
http://bestwestern.com

About

HotelBest Western
Located in Benton Harbor,MI, the Best Western Benton Harbor-St. Joseph is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Benton Harbor-St. Joseph
1592 MALL DR, Benton Harbor, MI
49022, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.8
815 reviews
5 stars
341
4 stars
215
3 stars
115
2 stars
50
1 star
94
  • JW
    Jolene Wells
    Apr 17, 2026
    3.0
    It started out not so great, our first impression was of the night clerk sleeping , sprawled out on the front desk & acting like we were bothering her. Then our room smelled of stale cigarettes ,which we reported( again acted like we were bothering her) when we went to Shower the body wash dispenser was empty. But to salvage our experience we had a great breakfast with Leonard the cook/ maintenance man and he made the trip! What a hard working ,quality human that restored my faith in Best Western.
  • TM
    Timothy Mcdonald
    Feb 14, 2026
    1.0
    THIS WAS MY FIRST TIME TO BENTON HARBOR AND THIS PLACE MADE MY STAY MISARABLE!! The rooms are nasty and the service is pathetic!! I wouldnt recommend this hotel to anyone!! The atmosphere is disgusting 🫣 and the rooms smell like mold!! 👍
  • CP
    Chase Putnam
    Feb 4, 2026
    1.0
    Cockroaches in bathroom. Stink bugs and ladybugs on ceiling. Dried urine around base of toilet also pubic hairs. Ketchup or something smudged on chair. Headboard falling apart.
  • TP
    Tim Payne
    Jan 29, 2026
    5.0
    I recently stayed at the Best Western in Benton Harbor, MI, and I was honestly surprised—in the best way possible. Based on the price I paid, I wasn’t expecting much, but the experience completely exceeded my expectations. The room was great: very clean, comfortable, and well maintained. You could immediately tell that cleanliness is a priority here. The staff were extremely helpful and friendly throughout my stay, always willing to assist and clearly focused on making guests feel welcome. I also really enjoyed the pool and hot tubs, which were both very clean and well kept—something that’s not always the case at hotels, so it definitely stood out. It’s obvious that management pays attention to customer feedback and genuinely cares about the guest experience. Breakfast was simple but perfect for getting your day started, with enough variety to grab something quick before heading out. Overall, this was an excellent stay, especially for the price. Clean rooms, helpful staff, well-maintained amenities, and a comfortable atmosphere made this Best Western a place I would absolutely stay at again and confidently recommend to others.
  • EG
    Ethann Glinski
    Dec 1, 2025
    5.0
    Nice rooms

Frequently Asked Questions About Best Western Benton Harbor-St. Joseph

What is the address of Best Western Benton Harbor-St. Joseph?

The hotel is located at 1592 Mall Dr, Benton Harbor, MI 49022, USA.

Does Best Western Benton Harbor-St. Joseph provide free Wi-Fi?

Yes, free Wi-Fi is available for all guests at the hotel.

Brand Certified Facts from Best Western Benton Harbor-St. Joseph

This information is certified by Best Western Benton Harbor-St. Joseph and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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