Business Details
About
Luxury HotelWedding VenueConference CenterBusiness Meeting LocationsCrowne Plaza
Just north of Detroit, Crowne Plaza® Auburn Hills is where productivity meets personality. Whether you're here for a campus visit, corporate event, or local escape, our location offers easy access to Oakland University, Meadow Brook Hall, and the energy of Pine Knob Music Theatre. Explore upscale shops in nearby Rochester and Birmingham or make a day of it at Great Lakes Crossing and Canterbury Village.
Following a full property renovation in 2024, our hotel offers a modern, welcoming space designed for how you travel now. Guests love our proximity to Topgolf and Cranbrook’s museums. Here for a celebration or conference? We offer 7 flexible event venues totaling 5,000 sq. ft. of space and an attentive team to help make it memorable.
Between meetings or after exploring the area, unwind with a swim in our indoor pool or recharge in the sauna. Dine on American favorites and Michigan craft beer at The Auburn Standard. With free Wi-Fi, a 24-hour business center, premium bedding, and thoughtful details in every room, you'll find both comfort and connection throughout your stay.
Location
Crowne Plaza Auburn Hills by IHG
1500 Opdyke Rd, Auburn Hills, MI
48326, United States
Hours
Reviews
4.0
1,439 reviews
5 stars
678
4 stars
383
3 stars
166
2 stars
81
1 star
131
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and accommodating staff, particularly mentioning bartenders Haylie and Julie for their exceptional service.
Cleanliness
While some guests reported clean and well-maintained rooms, others highlighted issues with housekeeping and cleanliness in certain areas.
Room Quality
Feedback on room quality was mixed, with some guests appreciating the renovations and comfort, while others noted outdated features and maintenance issues.
Dining Experience
The food quality received positive remarks, especially from the restaurant, but some guests experienced unavailability of menu items.
Customer Service Issues
Several reviews pointed out poor customer service experiences, particularly at the front desk, which negatively impacted guests' stays.
- RRRichie4 days ago1.0One of the worst hotels , on the planet , had a reservation for me my wife and my two daughters gave my name and my wifes name she goes in to check in she get told only i can check in only ? Then I go to proceed inside and im locked out waves at the lady several times this is the main entrance at 440pm , shes just playing on her phone kids where excited to swim absolute joke of a place go anywhere but here , then when I called speak to supervisor I got a case manager name vatila or whatever mind you no English whats so ever explain exactly this she ses oh your freind cant check in im sorry , beyond special get qualified employees
- CCChaylabear6 days ago5.0I stayed here for two nights and everything inside was clean. The atmosphere was really nice and inviting. I don’t think I have been to a better Hotel. This is my first time staying in a hotel alone, but the room was very clean and gorgeous. I felt safe the whole time and the bathroom was very spacious. I have literally no complaints. I would 10 out of 10. Recommend this Hotel. Rabi at the front was very nice upon checking out and the process was very easy.
- JPJohn Pfeffer6 days ago5.0I had stayed at this property many times up until a few years ago. I had heard that it was renovated recently and was open to trying it again. What an improvement! More modern, but also much cleaner, and significant improvements to bedding, restaurant and so much more. Excellent value as well.
- LLLeon LooneyDec 31, 20255.0Amelia, Robbie, Jennifer and Mike were all very nice, hospitable and accommodating 😃 My wife and I have stayed here before and it’s always been a pleasant experience 😃 I’ll surely return! Thank you so very much!
- THTom HumphreysDec 27, 20255.0Janet at the Front Desk exceeded all expectations with friendly, prompt and accurate service!!
Frequently Asked Questions About Crowne Plaza Auburn Hills by IHG
Does Crowne Plaza Auburn Hills have a pool?
Yes, Crowne Plaza Auburn Hills has an indoor pool.
What are the check in and check out times?
Standard times are check in after 3pm and check out at noon. Early check-in and late check-out times are available when booking directly with IHG.
Is there free parking available at the Crowne Plaza Auburn Hills?
Complimentary parking for all registered guests. The parking lot is fully lighted, and security patrolled. Trailer, Semi, and Bus parking are also available.
Is Crowne Plaza Auburn Hills a pet friendly hotel?
No, Crowne Plaza Auburn Hills is not a pet friendly hotel.
Does Crowne Plaza Auburn Hills have onsite laundry services?
Yes, Crowne Plaza Auburn Hills has onsite self-serve laundry.
Does Crowne Plaza Auburn Hills offer catering services?
Yes, Crowne Plaza Auburn Hills offers catering services.
Does Crowne Plaza Auburn Hills offer shuttle services?
No, Crowne Plaza Auburn Hills does not offer a shuttle service.
What are the check-in and check-out times at Crowne Plaza Auburn Hills by IHG?
Check-in is after 3:00 PM and check-out is at 12:00 PM (noon).
Does Crowne Plaza Auburn Hills by IHG offer accessible parking?
Yes, the hotel provides accessible parking for guests.
Is there an indoor pool available at Crowne Plaza Auburn Hills?
Yes, the hotel features one indoor pool for guests to enjoy.
Are pets allowed at Crowne Plaza Auburn Hills by IHG?
No, pets including dogs and cats are not allowed at this hotel.
What amenities are available for fitness and recreation at Crowne Plaza Auburn Hills?
The hotel offers a fitness center with elliptical machines and treadmills, as well as an indoor pool, hot tub, and sauna.
Is there a business center and meeting facilities at Crowne Plaza Auburn Hills?
Yes, there is a 24-hour business center and 7 flexible meeting rooms totaling 5,000 sq. ft. of event space.
Does Crowne Plaza Auburn Hills provide contactless check-in or checkout options?
Yes, the hotel offers contactless check-in and checkout for guests.
Which nearby restaurants can guests visit around Crowne Plaza Auburn Hills?
Guests can dine at The Auburn Standard for American cuisine and craft beer, or visit Bistro 75 for drinks and bar options nearby.
What nearby hotels are close to Crowne Plaza Auburn Hills for additional accommodation options?
Nearby hotels include Hyatt Place Detroit/Auburn Hills, MainStay Suites Detroit Auburn Hills, Motel 6, Quality Inn, and Hawthorn Suites by Wyndham Detroit Auburn Hills.
How can guests use nearby transit or services to enhance their stay at Crowne Plaza Auburn Hills?
Guests can easily access local amenities like McDonald's for quick meals, Classic Touch Auto Wash for vehicle care, and services like Western Union for money transfers, all within close proximity.