Business Details
About
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Welcome to the Holiday Inn Express & Suites Ann Arbor West Hotel. The Holiday Inn Express & Suites Ann Arbor Hotel offers a superb location close to the University of Michigan and everything great in the Ann Arbor area. We are very accessible to Interstate 94. Just a few blocks from the Holiday Inn Express & Suites Ann Arbor West Hotel are the University of Michigan Medical Center, Terumo Cardiovascular, Navitas, Endress-Hauser, and Stanley Black & Decker. We are a short drive to both Chrysler in Chelsea and Toyota in Saline. You can explore nearby Dexter and Chelsea, which offer shopping and dining options. We are a short drive to historic Kerrytown in downtown Ann Arbor and an array of Wolverine sporting events on campus. We look forward to you or your company booking your next stay with us at the Holiday Inn Express & Suites Ann Arbor West.
Location
Holiday Inn Express & Suites Ann Arbor West by IHG
323 North Zeeb Road, Ann Arbor, MI
48103, United States
Hours
Reviews
4.4
760 reviews
5 stars
497
4 stars
169
3 stars
36
2 stars
22
1 star
36
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the friendly and helpful front desk staff, particularly mentioning individuals like Billy and Melanie for their exceptional service.
Cleanliness
The hotel received numerous compliments for its cleanliness, with many guests noting well-maintained rooms and common areas.
Breakfast Quality
Guests appreciated the variety and quality of the breakfast options, although some noted areas for improvement, such as food temperature and selection.
Customer Service Issues
Several reviews highlighted poor customer service experiences, particularly regarding lost items and unresponsive management.
Room Comfort
While many guests found the rooms comfortable, some reported issues with noise and outdated furniture.
- CMChris MiscevicNov 2, 20255.0Very friendly and helpful front staff. Clean rooms. Good included breakfast.
- FWFran WilliamsOct 31, 20255.0Nice place
- PAPhil AugerOct 26, 20255.0We were staying there for a wedding. When we checked in Billy at the front desk was great. He knew all the details for the wedding without having to look it up. My elderly father called the front desk to get a room number for one of his kids rooms because he was having a hard time tying his tie. Billy said he could not give out room numbers but he went to my father's room and tied his tie. Thanks Billy!
- MAMike AmesOct 12, 20254.0Would give 5 stars but the prices here have skyrocketed.
- MSMelinda StahlSep 8, 20255.0Very nice quiet has a pool,gym,close food, drinks, gas and serves breakfast Very nice people at desk!
Frequently Asked Questions About Holiday Inn Express & Suites Ann Arbor West by IHG
Does Holiday Inn Express & Suites Ann Arbor West offer free breakfast?
Yes, the hotel provides a complimentary buffet breakfast for all guests.
Is parking available at Holiday Inn Express & Suites Ann Arbor West?
Yes, free parking is available for guests at the hotel.
What are the check-in and check-out times at the hotel?
Check-in is from 3:00 PM and check-out is by 11:00 AM.
Is the hotel pet-friendly?
No, pets including cats and dogs are not allowed at this property.
Does the hotel offer fitness facilities?
Yes, there is a free fitness center available that includes elliptical machines, treadmills, and free weights.
Are there any enhanced cleaning or safety measures in place at the hotel?
Yes, the hotel uses commercial grade disinfectants, has enhanced cleaning in common areas and guest rooms, removes high-touch items, and staff are trained in cleaning procedures and handwashing.
Can guests use digital keys for room access?
Yes, digital guest room keys are available at the hotel.
What nearby restaurants can guests visit around Holiday Inn Express & Suites Ann Arbor West?
Guests can enjoy various dining options nearby such as Big Boy Restaurant for American cuisine, Gran Maya Mexican Restaurant for Mexican dishes and drinks, McDonald's for fast food, Metzger's for German and American fare, and Tim Hortons for coffee and snacks.
Are there any nearby fitness or recreational facilities close to the hotel?
Yes, Studio West Fitness gym and 9Round Fitness boxing club are nearby for guests interested in additional fitness activities outside the hotel.
What attractions or points of interest are nearby that guests might want to visit?
Guests can explore nearby areas like historic Kerrytown in downtown Ann Arbor for shopping and dining, as well as catch Wolverine sporting events on the University of Michigan campus, both just a short drive from the hotel.